I had a terrible experience with AllState Transmission and would not recommend their services. I…read morewas charged extra for storage fees on my car, but when I picked it up, the part they supposedly fixed was still not working properly and my transaxle sign popped up before I even made the car home. When I brought this up, Nicole was extremely unprofessional and told me I was "lucky" they would even fix it without charging me more for the new parts they had to replace on my transmission--despite the fact that the part had failed and should have been properly repaired in the first place. To make matters worse, when I asked for an invoice showing the corrected repairs, they refused to provide one, leaving me without proper documentation for my records. This is completely unacceptable. I paid for a service that was not done correctly, was overcharged, and was then denied basic proof of what was (or wasn't) fixed. I asked for a refund or even a partial refund on the storage fees considering I was charged more than what I was told and for the car having not been completed correctly in the timeline under which I was informed and billed for. Had to leave work multiple times for their mistake but was told I was lucky to have a fixed car, which I am, but some good customer service would have been nice too. I would strongly advise others to take their business elsewhere. A reputable shop should stand by their work, treat customers with respect, and provide clear and accurate invoices. And customer satisfaction is supposedly their 100% priority but Unfortunately, that was not my experience here.

Five-Star Review for Allstate Transmission…read more Allstate Transmission is exactly what you hope to find in an auto repair shop--family-owned, honest, and fair. We have an early-2000s Ford Thunderbird, a very special vehicle that has been in our family for years. We initially brought it to a large corporate repair shop in Cave Creek and were quoted $3,500-$4,500 for transmission work. That estimate didn't sit right. After doing extensive online research, I reached out to Allstate Transmission and spoke directly with Nicole, an owner. She clearly explained the inspection and repair process, set realistic expectations, and even walked me through a worst-case scenario that came in at just under $2,000. We transported the car to Allstate and were extremely pleased with the transparency of the estimate process and the consistent communication throughout the transmission rebuild. The transmission carries a 12-month / 12,000-mile warranty, and when we picked up the car, it shifted and ran like new--no leaks, no issues. After living in Arizona for two years, it's incredibly reassuring to finally have a shop we can truly trust with our vehicles. Integrity, common sense, and quality workmanship--thank you, Nicole. You run a great shop, and Allstate Transmission comes highly recommended.

They are very rude and also way overcharged over the quoted price. I had to bring my car back over…read morea dozen times in less than 6 months. And then they told me to just get lost despite still having 6 months left on my warranty. Do not deal with Rafael because he is a con man. Also if you check the news they had a fire a while back where multiple cars were destroyed and they never actually had insurance.

We have used Harold's for many years and with various cars we've owned. They've always been able…read moreto fix anything and everything, even things other shops couldn't. They are honest and pricing is more then fair. The only set back is, time. They are always super busy, because they do such great work! Other then that, top notch business ran by Rafael and his wife, Wendy. Her dad would be proud. He passed several years ago and these two have kept the business going in his honor. Highly recommend.

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

I've been bringing my truck here for a few years now. They helped me resolve an oil leak, the…read moredealer I had taken it to didn't tighten something and I was leaking oil. They topped me off and had me out of their quickly, I've been coming here ever since. They do excellent work, they deliver my truck to me in the time frame they provided, everyone is very professional, they text me reminders and make recommendations without being pushy. I would definitely recommend Gilbert and his team. Everybody's neighborhood should have a trust worthy mechanic like this team.

I've tried to call here two times and receive a text back they were busy and communication could be…read moresent through text. Sent text, have not heard back and it's been over a week.

The communication regarding policy is almost zero to none. When someone is looking at replacing a…read moretransmission, know that they'll not work with you if you're common folk like myself. They say they have financing but financing can double the price of the work with zero work around. They do have a storage fee that they'll fail to mention and won't release your car even if they just did a diagnostic (I have the recording.) It's cheaper to uber it until you can get a car under 5k. Good luck out here y'all, these money grabbers have no compassion.

They put a new clutch in my 95 mustang and replaced the rear main for no added labor. I found them…read moreon Craigslist. Jerry treated me like family. Budget friendly

They done my 2000 Chevrolet 1500 4x4 transmission works great plus done Transfer case also …read more Now have my 2004 Ford 150 Transmission work being done also .

Back story, I went to Firestone in December for a tire change and received excellent service. So…read morewhen my check engine light came on the next month I decided to take my services back to Firestone. Horrible idea. They did a 'diagnostic assessment' on my car and told me I had a transmission issue that couldn't be fixed there since they don't do transmission work but couldn't tell me anything else (not even how they determined this). Couldn't even assist with local recommendations of who could possibly assist. So I paid $123 dollars for them to give me false information about my car. Now, although with 22 reviews (at the time of this review), I went to this shop and Paul told me that MY TRANSMISSION IS FINE and it was a cooler leak and fixed it in no time with the best price (Thank you Jesus!) The receptionist said he's been specializing in transmission work for over 45 years and I believe it.

Great service and reasonable prices too. I would recommend them for transmission issues.read more