I had a pipe leak from an upstairs drain into the basement. Brian came in with a very low quote…read morebased on time with the expectation that materials were going to cost extra. He found the leak and decided to try to patch it. When the patch didn't hold, he came back out and cut out and replaced the pipe. This ended up just moving the leak point because the pipe glue did not set properly. He offered to come out to fix it again using another patch solution, but I just patched it myself because I needed to use the bathroom. He only charged me for materials for the second time out and was only going to charge for gas for the 3rd visit. Even though his work didn't end up holding either time, he stood by his work and continued to try to make things right. Talking to another plumber, both repairs were tough repairs based on leak location.

No iPads with a hard sell, 3 cost levels of fix. No upselling. Fair price and fast service…read more Do what it takes to get it done.

Very fast service. Same day service. Cheaper than others. Happy with results. Thanks. Five starread more

From start to finish and follow up one year after we moved in review…read moreJuly 2022 - I have never been to Schumacher homes. My husband and I wanted to visit and to see what plans and designs they had to offer. We met with Brian Nelson at the Cygnet site. He was incredible to work with. His professionalism, pride and attentiveness to what we were looking for was amazing. Just by talking with him initially on the phone and sharing our wants in a new home he presented us with a home plan that was a great template to start with. After our second meeting, he was able to then create a custom home to our very liking. He was never pushy. He always kept our plans in mind. It was an incredible experience. No wonder we decided to go with Schumacher Homes. Update one year later Aug. 2023 Just as Aaron Mahan promised, Schumacher came back out 1 year later to our home and addressed every single area of concern that we had. They repaired nail pops, corner beads, imperfections of any kind. They are top notch. They repainted the repaired areas. And even Culley, our Schumacher Warranty Repair Rep, cleaned my fan blades while he was putting a finishing touch on our wooden beam. (See photo) They brought out the very best 3rd party dry wall/painter.... Mark Lewandowski is awesome. Culley and Mark made this a painless and even great experience. NEVER did they look down on one of our needs. They were like "Give it to us!! If you want to build and you want the care after the build, then Schumacher is the builder with integrity, the professionalism, the skill and the follow through you're looking for. Our Schumacher Contractor during the build was Brian Arbaugh. I cannot begin to thank him enough for pretty much holding our hand through the entire process. His professionalism and integrity went above and beyond. Thank you Aaron Mahan for the incredible patients and follow through since we moved into our home back in August 2022. You have orchestrated so much on our behalf and we are profoundly grateful. Thank you Schumacher Homes for building us our forever home and for ensuring even a year later that it is every bit what we expected it to be and what you ensured it would be.

Had a house built from them 5 years ago from this location and since then have had problems since…read morethe beginning... original sump pump never worked flooded our basement before we even moved in. Leaking faucets.... leaking pipes which caused to drip onto finished ceiling and start growing mold. When it rains hard water comes in back door handle... seals around front door and back door are poor quality already coming off after the first year... on a windy day you can feel and hear the wind come through. And the upstairs is at least 5-10 degrees different then the main level. Very cheap homes and would not recommend to anyone.

Great service and great value. Brian was very responsive and worked with me when I added some…read moreadditional rooms. Would highly recommend

Bought carpet and had it installed by Carpet Direct. Excellent selections, pricing and excellent…read moreservice! After several months, we had issues with the carpet. They came out to fix it. Thought it was good to go but a month or two later, same issue. Carpet Direct came back and replaced the whole carpet. This was again excellent service! Highly recommend them for flooring and will use them again if we replace any other flooring!

My husband and I went to Carpet Direct in Findlay to look for carpet and vinyl flooring. Rick was…read morevery friendly and helpful with showing us the selection and answering all our questions. He personally came to the house to measure and stated that they strive for customer satisfaction. If we had any concerns to personal call him. We have had great service. First thing I want to do is show the character of his installers. Our family helped tear up all the carpet and pads up and put them on a trailer. To help the installers out we decided to just take them to the landfill ourselves so they did not have to handle this. When we pulled up to the dumping station two young men came up and said let us help you. We are older people and was impressed by their generosity. Come to find out they worked at C.arpet Direct. Thank you Corey and Neco. I hope I spelled your names correctly. When the installers came, Luke and Paul, they were more than helpful to make sure that any concerns I had they would address. They are very polite and professional in everyway. Beautiful jobs done on my floors and I highly recommend them and thank all the employees and Rick again for their professionalism. Will definitely go back in the future when other flooring is needed. Steven and Debra Butler

Thanks for coming back on a Sunday to put the finishing touches on my door! If I need additional…read morework ill call Tom again!!

Tom, answered my call right away. Came out the same day to put in and plum a new kitchen sink…read more Friendly and honest. I highly recommend.

These guys are amazing! They saved the day for us! Installed a new AC right before the heat wave…read moreand they got our broken fridge repaired. I can't say enough good things about these guys! Thank you Jacob's! Highly recommend!

Clayton Garza is a very kind and professional man, he was able to come out to look at our roof in a…read morevery timely manner and even came after his typical working hours to work with my schedule. Clayton was able to make patch our roof quickly and for a very reasonable price!