Enphase Energy

(391 reviews)

Diamond certification and prolific reviews turned out to be what we experienced with their work on…read moreour Guerneville house. Their estimator was knowledgeable and precise explaining options and what was required The resultant estimate was detailed and transparent. The two electricians were clear, efficient and communicative explaining one project that could not be completed that day. They also completed a clean-up of past gerrymandered wiring. All in all, we are pleased with their work, transparency and definitely for the value received.

I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they…read moredidn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

Northern Pacific Power Systems

(100 reviews)

We recently had solar installed by Northern Pacific Power, and the entire experience was excellent…read morefrom start to finish. The project was incredibly well organized, from getting our initial pricing through every step of installation; nothing fell through the cracks. They also handled all the back-and-forth with PG&E, which meant we didn't have to worry about a thing on that end. Dan Moran managed the project and kept everything streamlined throughout. After installation, he came back out for a consultation with my husband and me to walk us through the app and show us how to get the most out of our system. Cassius Camus, our energy consultant, helped us get set up with the right plan from the start, and Colton led a clean, professional installation. Every part of the process felt carefully handled. If you're considering solar, I'd highly recommend this team. They are professional, organized, and locally owned! They made a complicated process feel simple, and the job got done in record time as well.

Five stars for the installation -- outstanding project manager and crew: responsive, punctual,…read moreprofessional, top-quality work. One star for the sales process. When we raised concerns, I believe the salesperson my partner dealt with wanted to make things right, but sales leadership stepped in, dismissed our concerns as unfounded, and offered nothing. Those concerns were (and still are): 1) Sketchy contract execution. NPP offers a 5-year prepaid lease in partnership with Balto Energy. It lets homeowners offset installation costs because the leasing company collects a 30% federal tax credit (no longer available to homeowners) and, in NPP's words, "monetizes that tax credit over 5 years." The contract was executed by sending the DocuSign to just one partner, with all owners lumped onto a single signature line -- one person signing on behalf of the other. For a married couple in California, that's legally questionable under community property law, given a) the encumbrances placed on jointly owned property, and b) no power of attorney authorizing one spouse to sign for the other. I never saw the agreement until installation was underway. 2) Misleading claims. My partner was told, verbally and in writing, that we'd "own the system outright" at the end of the 5-year term. In truth, the contract contains only vague language about a fair-market-value buyout, with no detail on how to initiate it or who to contact at end of lease. We've had zero contact with Balto through this entire process -- only NPP -- yet NPP's sales director told us they have no role in the lease agreement once it's signed. In other words, they don't stand behind the product they sell. Don't be like us -- do your diligence (especially if you're over 65 and new to solar leases), verify every claim against the actual contract language, and make sure all owners review and sign every agreement.

Sun Solar Electric

4.7

(35 reviews)

Sun Solar Electric is an awesome company to work with. I have done multiple projects with them…read more Electrical upgrades, lighting, and solar. They even helped me with my water project while they were on site last time. Thorough and clean, plus the price was right. Thanks to Mike and the team for such great service over the years.

Hi, I was calling for the service of my installed solar system . I talked to Jayson on the phone…read more He was very professional and very detailed to tell me what needs to be provided for the site visit. I am strongly to recommend Sun Solar Electric for your Solar need! Thanks again Jayson!

Sono Marin Solar & Electric

(45 reviews)

We had backup battery systems installed at two different homes--one in Napa and one in Marin--and…read morehad an excellent experience working with SonoMarin Solar on both. The original solar systems were installed years ago by SolarCraft and Ambrose. When it came time to add a backup battery in Napa, we chose SonoMarin first. That project went so smoothly that we later asked them to install a battery on our older, more complex Marin system as well. Despite the added complexity, they handled both installations efficiently and got everything up and running without drama. Ayelet in the office deserves special mention. She provides near-instant responses to texts and emails, keeps everything moving, and somehow manages to coordinate all the moving parts with ease. If you've ever dealt with solar projects, you know how valuable that is. She had seemingly infinite patience for my never-ending questions, handling them with professionalism and speed. She also helped me apply for relevant rebates and helped interface with the nightmare that is PG&E, making it all look easy. The whole team jumped through hoops to get the system in before the tax break expired. SonoMarin is a small company, localled owned and run by the same people I originally worked with at SolarCraft on our first install years ago, which really shows in the level of care and accountability. Avner and Nick have built a great company. Pricing was competitive--frankly, all three bids we received were in the same range--but the execution and communication set them apart. I would recommend SonoMarin without hesitation.

Amazing in every way!Incredible service and great group of people who love what they do!!win//winread more

First Response Solar

(61 reviews)

I had a very complex solar job (remove existing, repair/clean, remove/replace roof, put everything…read moreback, add battery) and First Response was FABULOUS! I interviewed more than 5 other firms and they were standouts even then. First response had to manage through weather delays, roofing delays and a PIA owner (me!) they over delivered. Everything works great, I didn't have to complain once which is a first in many many years. You can't go wrong with First Response

First came heat pumps and an EV. Having our solar system installed was the last step in our…read moretransition to becoming an electric home with its own power source. Along the way we had plenty of time to research rooftop solar and local contractors. First Response Solar stood out from the very beginning. It was clear that they understood why they used each piece of hardware and how these pieces related to each other and to our needs. We chose them over three other proposals and could not be happier! In addition to doing top notch workmanship, Chaz and Dylan are easy to work with. Our system performs exactly as they had described it to us. Obviously it is a big step to invest in a solar roof and we feel that we now have a system that is well designed, perfectly installed and fully operational. We cannot recommend First Response Solar highly enough.

Simply Solar

4.2

(154 reviews)

I've had a great solar power installation experience with Simply Solar. SS's customer rep, David…read moreFrank, patiently answered a million questions in easy-to-understand terms. He found many savings and benefit enhancements along the way. In spite of the solar credit expiring at the end of 2025, David put together an HDM plan far superior to anything I found when getting competing quotes. It simply lowered the cost without complicating ownership or savings or adding any ongoing cost. Speaking of competing quotes, they beat everyone else. All together, I saved about $20,000 without undue complication. Production Manager Jack kept me fully informed along the way. He always responded promptly and clearly to every query. He scheduled and completed the solar installation much earlier than promised. The installers also travelled a long distance outside of their service area to do the job in the Sierra foothills. So, even if you think your home is outside of their service area as shown on Yelp, you might give them a call and see if they can do it. Installer Gio and his team were excellent. Our panels were going on a tile roof and I had concerns about the L brackets pulling up the tiles as they slide under the downhill side of tiles. They ground channels into each of the affected tiles for these brackets so that the roof is still as water tight as a duck's a**. Gio, the electrician and main contact on site was both smart, friendly and patient in explaining the details while the solar panels, Tesla PowerWall batteries and solar inverter were installed. I'm now using Tesla's app to monitor the whole system, which is working perfectly and is fascinating. I couldn't be happier. Thank you, Simply Solar!

DO NOT DO BUSINESS WITH THEM. This company operates in bad faith and will bait-and-switch you. I…read moreWILL BE REPORTING THEM TO BETTER BUSINESS BUREAU TODAY. We originally chose them a few years ago because they offered free solar panel removal and reinstallation when we eventually needed a roof replacement. The initial install went fine, but trying to get them to honor their contract now has been a nightmare. Bait and Switch: They are suddenly demanding a $3,600 fee for the removal. Even their salesperson admitted this fee was not indicated in our main agreement from 2021, but is now picking apart vague fine print (outside of our contract) to justify it. We have sent the contract over multiple times and asked them to highlight the language where it specifies this charge. Unethical leadership: Leadership is aware of this $3,600 gap, but they don't want to back down. Terrible Customer Service: They are dragging their feet and refusing to coordinate with our roofer, who has been consistently asking for dates to remove the solar. Ignored Emergencies: We explicitly told them we have an active roof leak and asked them to prioritize the removal so we could fix our home. They did not care. Once they finish your initial install, they will abandon you and refuse to give you the time of day. I am reporting them to the Better Business Bureau. If you are looking for solar, be very wary and look elsewhere.

Solar Santa Rosa

(3 reviews)

I would gladly recommend Santa Rosa Solar and electric to anybody. They went way above and beyond…read morefor me helping me find the right inverter to replace mine that had outlived its days. Thanks so much for helping me get back up and running.

Had a great experience with Solar Santa Rosa! They were very responsive, thorough and friendly. I…read morewas given options, and the process was explained to me in detail. I appreciate being taught during the process which made my decision to move forward that much more comfortable. I've priced out other systems where I wasn't really sure what I was even getting. However, the price was fair, and the install time for my timeline and needs. Thank you Team Solar Santa Rosa!

Vital Energy Solutions

4.3

(35 reviews)

Great crew, from sales to project manager, to installers, to inspectors, to accounting. Very…read moreresponsive and pleasant. Quote was reasonable for the value of the solar panels and battery back-up. Highly recommend Vital Energy.

I'm aware of the fact that it's to-date one of the few negative reviews for Vital Energy, but I'm…read moregoing to share my warning to others, as it could suggest that they may not be of the same quality as before. Vital's quote was higher than most others we received, but given their reviews, we decided it was worth the extra spend for a clean install. Pre-install had delays and miscommunications. I know this is common with projects, so I remained positive. I was sent engineering plans for my approval. I saw that these revised plans were for a smaller system than what I had originally agreed to. The change would have made it easier for the installers, but would have netted me less energy, with no adjustment to my cost. To the PM's credit, he attempted to draw my attention to these changes when they were sent for my approval, but I nevertheless saw it as a proposed change constructed to benefit Vital with no consideration toward me, and delayed the process even more as I had them change back to the original agreed-upon system size. I remained positive. On installation day, one of the installers broke my new and expensive inverter. I said no big deal, I'll talk to the PM and we'll figure something out. Even though the system wasn't fully functional due to the broken inverter, but I nevertheless paid everything that was due that day, withholding only a documented amount equivalent to a replacement inverter until we can find a resolution. The manufacturer would only replace the broken inverter it with a used device under warranty (i.e. one that another customer has returned and has been refurbished) with a shorter warranty window. Rather than demand a new inverter at the company's expense, which I believe I fairly could have, I proposed options which included a partial credit for the downgrade (and the warranty hassle and ~two months lost solar generation). After waiting weeks for a reply, I followed up and their finance specialist accepted responsibility for the damage IN WRITING and agreed to the credit. I spent hours on the warranty process, found an oversized box, and shipped the broken unit. This is where it unraveled. Right after the resolution, CEO Jason Jackson, got involved for the first time, deflected blame, and said he thinks my equipment was defective (a manufacturing defect somehow caused a piece of hard plastic to snap off?), asked to inspect it and offered to handle the warranty for me. I told him that the package was already shipped, and that I would have very much welcomed his examination and warranty help three weeks ago (rather than the radio silence I received), but the resolution reached, device shipped and warranty in motion. And despite his self-proclaimed "30 years in the industry," didn't appear to have a grasp of the situation as he incorrectly called the inverter a "battery," and required correction. He also accused me of breach of contract for temporarily withholding a small amount due to the breakage. Meanwhile, I noticed flickering lights in several rooms. Nothing suggested a solar connection, so we called an electrician... three visits and $1,300+ later, he traced it to loose connections and a stripped lug in equipment the installers had just worked in, attributing it to the install with a high degree of likelihood. I had been willing to absorb that bill just to move on. Instead, as the CEO kept trying to walk back the written agreement, I was told my warranty might now be partially void because a licensed electrician had worked in the same area, and the Vital threatened a lien on my home while I was withholding the remaining balance awaiting a corrected ledger and the heat detectors their own permit plans required. Five employees of Vital were copied in to the email thread which created an audience, so I eventually decide to email Jason directly to remove the risk of humiliation for him (I detected a hefty ego), and gave him a generous compromise offer. I made major concessions to just get this over with and we finally put it to bed. I was pleasantly surprised that he did not ask me to sign an NDA as part of a compromise, because now it allows me to share my experience here. The field crews were likable and professional, and even the installer who broke the inverter seemed like a knowledgeable, decent guy. Leadership is what failed here, at real cost in time and stress. Do your due diligence, and weigh the ownership of any company you hire. There are plenty of reputable solar companies out there...

Suntegrity Solar

(74 reviews)

We used Suntegrity Solar for the system on our new home in Corte Madera, and I'd recommend them…read morewithout hesitation. As a first-time solar customer, I didn't know much going in -- but Dawn, Keith, and the team made it genuinely easy. They were communicative at every step, thorough in their work, and fast. Where they really stood out was navigating the permitting and PG&E interconnection process. That side of things is cumbersome and confusing at face value, and there were a few hurdles along the way, but Suntegrity handled it and kept me informed the whole time. They took what could have been a headache and made it painless. If you're considering solar and want a team that communicates well and gets it done, these are your people. Thank you, Suntegrity!

Wow, Keith is super professional and considerate, providing all aspects of information to enable…read morecustomer decision making. I highly recommend Suntegrity Solar. They are the best in the business!

Insulation Solutions

(128 reviews)

Did a complete Attic clean up and R44 blow in insulation & in wall insulation for an old 1959…read morehouse. I would say, they did an excellent job - Starting with Jeremy, who accommodated my schedule for preliminary inspect and gave me a on the spot quote. Elder and the guys did an excellent job in covering up the entire house and finished the job in 2 days. My house had no insulation in the walls- to very less in the attic. After the insulation my Heat as well as Cold is retained inside the house. Heat turns on once in a 24 Hr cycle vs multiple times in an hour previously. If you are thinking of in wall insulation, it's totally worth it. The quote was the most competitive and they were very flexible. I am still closing out the multiple holes in the wall, will take time as i prefer to do it myself- I had plans to paint anyway .

I was initially impressed with what seemed like a thorough and well-considered estimate. It felt…read morelike the team really evaluated my attic and cooling needs. The addition of two QuietCool fans also seemed like a major plus, as I was already familiar with the product and expected it would significantly help with cooling. When it came to the insulation work, I was very pleased. The crew did an excellent job removing the old insulation and installing the new. They worked efficiently, protected my floors well, and ensured that no insulation debris entered the living areas. That part of the job was handled professionally. However, I was less impressed with the radiant barrier installation. This may partly be due to a misunderstanding on my end, as I expected a different type of material, but the end result did not meet my expectations. The biggest issue, unfortunately, was the installation of the fans. At best, it was very poorly executed. The fans are 16" units with 12" duct openings, yet they were installed directly against the gables, which severely restricts airflow. Proper installation should have included a box or shroud to help direct airflow effectively through the fans. Because of this poor airflow, the fans do not cool the attic--in fact, they appear to make things worse. I can actually watch the temperature on the thermostat increase when the fans are turned on. I reached out to my representative multiple times, but the response was disappointing. I was told they could not take the fans back, and when I asked why the attic temperature increases when they are running, I was told there was no explanation and nothing further could be done. As temperatures continue to rise, I'm left frustrated that I spent $1,200 on two fans that perform the opposite of what was promised, with no meaningful support or resolution offered. UPDATE: After posting my initial review, I was contacted by both the project manager and the owner. I reiterated the reasons for my frustration, explaining that my review reflected my honest impression of what I saw as a lack of clear communication and effective management of the project and customer expectations. The project manager apologized for the communication breakdown and asked if I would be open to giving them an opportunity to make things right. A technician was then sent out, and he took the time to fully understand the issue, carefully examine the installation, and make several adjustments to the original work. He believes these changes will help improve airflow in the attic. Since my attic has some unique characteristics, he also provided helpful suggestions for additional ways to improve cooling and airflow--something I feel should have been addressed during the initial planning stage of the project. Whether these changes will result in significant improvement remains to be seen; I'll have a better sense once the weather warms up. I do appreciate the follow-up and the willingness of the project manager to reach out and try to make things right, and I have updated my review accordingly. That said, I want to be clear that the increase in my rating is largely due to the technician and the time he invested in evaluating the full situation, as well as both implementing and proposing thoughtful solutions.

Save Energy Windows and Doors

(297 reviews)

I had 16 windows and three sliders replaced…read more Everything about Save Energy Windows & doors from start to finish was excellent. Starting from Tina coming to do the initial visit. Honestly, it would've been fine either way, but I love that it was a woman. Every step of the way every one was pleasant to deal with and competent at their job. They have a very dialed-in process and communications. Last, but certainly not least, the workmanship was excellent. We love our new windows and they have made our new home and workshop 100% better! They cleaned up well and were very respectful of my home when they were working. I would recommend getting a bid from them if you need windows replaced!

Had all my townhome 's 1974 original windows (2) and sliding doors (2) replaced 10 years ago by…read moreSave Energy. Great service and products. Recently the foot lock on one slider stopped functioning properly. Save Energy responded quickly to my service request and Antonio came out. It was just loose screws, but Antonio was prepared to replace if necessary. Also tightened up loose handle when looking at door function. Everyone at Save Energy is pleasant and focused on stellar customer service. I strongly recommend their products and service!!

Josh’s Window Cleaning

(38 reviews)

Great work -windows and shower glass look amazing! He isvery responsive and reasonably priced. I…read morewas able to get a quote quickly and the work was done the following day. Thanks Josh!

We would recommend Josh to every person that asked if we knew a good window washing business. I…read morewill absolutely pass on the word of how professional, how friendly, courteous, respectful, and on time. The windows came out spotless and streak free. The rails were completely cleaned. The screens were completely cleaned. When Josh even came and gave us an estimate we told him not to worry about the small bathroom windows yet he did them anyway. Josh was here about 2 hours and the job was done excellent. If I could give him more than five stars I would. We shall see you next year before summer comes upon us. Thank you for your excellent work Josh we really appreciate you. Roger and Kimmie from Guerneville

Air Doctor

(181 reviews)

Excellent customer service from both office staff and Brent, the technician that serviced my dryer…read more Brent did a terrific job cleaning out the air duct/vent that lead up to the roof. He even cleaned the dirty floor under the dryer and the washer when he was all done! So glad that I called to have my dryer serviced before I had any problems because my dryer vent hose had come apart from the back of the dryer and needed repair, which was included in the price. The scary part is that I did not even know that it was damaged! Boy! I am so glad that I called to have my dryer serviced before I had any problems with the dryer! Peace of mind! Priceless! Thanks Brent for doing such an amazing job and being such a pleasant, respectful and professional person. I have added Air Doctor in my contacts for future dryer vent/duct cleaning services.

The two gentlemen that came were knowledgeable, courteous, and prompt. They did an excellent job.read more

Travis Carter Construction Services

4.7

(13 reviews)

Travis & his team just completed our primary bathroom renovation (shower, bath, & floors). I can't…read morebegin to tell you how smooth the whole process was. Travis held my hand through every decision, was always available to answer my questions, was very honest and hard-working. We are so thrilled with how it turned out and we will be using him and his team for more projects in the future. His guys, Ryan, Jaime, & everyone else did a fantastic job. Every person who walked into my home, has worked with Travis for the last 10 to 20 years. That made me very trusting of who was in my home when I was there and when I wasn't there. It is very challenging to find a trustworthy contractor who is not only good at communicating, but is also very good at their job. Thank you, Travis and team!

We would highly recommend Travis Carter and his crew for any remodel projects - they were courteous…read morewith us and our home and came in on time/on budget and completely over-delivered on the final project. We can't believe this is our house! We've had a couple of friends hire him now to do their projects! Travis walked into our patched-together 50 year old house and understood our vision for opening up the floor plan and letting more light in. He worked within our budget to draw up a quote that met our vision, while also recommending items that could easily be isolated and saved for a later project date without having to re-do any of this initial work (like refacing the fireplace, re-doing the back patio). He was patient and helpful through the architect and permitting phase and had great recommendations for local cabinet, tile and plumbing stores that allowed us to get great quality finishes within our budget. Every sub-contractor that he brought in for specialized pieces like our master shower tile, shower glass, flooring and insulation were friendly and did absolutely top of the line work. He is also very clever at figuring out solutions to curveballs that our house threw and could take our crazy Pinterest pictures and piece them together to build custom solutions like the bench in the master shower. Overall our project included a major overhaul and upgrade to our electrical panel / electrical service to the street, major plumbing upgrades, new windows, a master bathroom addition and a complete interior paint/flooring refresh and remodel including a complete kitchen remodel (with removing load bearing walls to create an open concept) and hall bath remodel. Our house of 16 years is now a sturdy, safe home we can spend the next 50 years in - Travis didn't cut any corners and understood that this needs to be our dream home that will last "generations" as he put it. He's an honest guy with old fashioned values and you just won't find a better team to take on your project.

SOCO Power Wash

(3 reviews)

I have to give Steven 5 starts & if I could do more I would ! He is a true young professional. The…read morework he did on my driveway completely transformed the front of my home. He arrived early and made sure to show me the work he had done before he left. I can't recommend his business enough. I'd you need any part of your home power washed and want to support a young entrepreneur, Steven's your guy.

Steven came out this morning to power wash my sidewalk, walkways and driveway. He was tremendous;…read moreextremely professional, hard working, detail oriented and very personable. There were utility markings on my sidewalk, which PGE could not get off. Steven got rid of those markings and now my sidewalk looks perfect. I would highly recommend Steven. A big thank you to SOCO Power Wash!!

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20 reviews that are not currently recommended

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Thomas J. N.

334

14

28

2 years ago

Review of Enphase Energy's Customer Service I am writing to express my dissatisfaction with the customer service provided by Enphase Energy. Recently, our solar energy system failed, and Enphase Energy's response was far from satisfactory. We were not alerted to a tripped breaker, which resulted in our system not producing solar energy for 60-days. Unfortunately, we only discovered this issue through the regular monthly report. This delay in notification caused us unnecessary financial loss, as we were unaware of the problem for almost a week. When we reached out to Enphase Energy to address this issue, we requested compensation for our power bill due to the system failure. However, the company refused, citing a loophole in their policy. This response demonstrated a clear lack of concern for their customers' well-being. The manager we spoke with seemed relieved to have found a way to deny our request rather than offering a solution. Furthermore, our interaction with Enphase Energy's customer service was extremely time-consuming and frustrating. We spent 1 hour and 14 minutes on the phone, only to feel abandoned and unsupported by the end of the call. Overall, our experience with Enphase Energy was disappointing. Their failure to provide timely alerts and their unwillingness to offer a fair resolution reflect poorly on their commitment to customer service. I hope they will take this feedback seriously and improve their support for future customers. In the meantime, I'd advise you to find a different solar service provider. read more

David B.

0

1

0

8 years ago

I have a 5.25kW system which I installed in 2009 using Enphase first-gen M175 microinverters and SolarWorld Mono 175 modules. This system has performed extremely well, with higher production than I would have gotten with a central inverter system, and the install was much easier. My Enphase warranty is 15 years. Other brands of inverters only had 5 year warranties at the time. The Enlighten website is fantastic for monitoring the system, very convenient. Two years after installation the EMU failed. After a 5 minute call to Enphase, the rep verified that the part was bad and said they would send a replacement. I received the next-gen Envoy in 4 days and it has worked flawlessly since. In 2013 a microinverter failed. Again, less than a 5 minute call and a replacement was promised. I received an M190 replacement in the mail in 5 days. During the past 9 years of service there have been two other times in which a microinverter stopped working and I only needed to reset the unit. I could not be happier with my Enphase system and customer service. I will be building another system next year and I plan on using the Enphase next-gen IQ8 microinverters, which are the first inverters to allow the system to produce electricity even if the grid is down. (These IQ8's will have a 25 year warranty including a two year service agreement). read more

Yashila S.

0

1

0

1 year ago

This company has been the best! My panels and battery work wonderfully together. Example: After a trip last summer, I was unpacking at night and had most of the lights on in the house - I realized one light didn't come on so I went outside to see if a breaker had popped. While I was outside, a City worker drove by - he stopped and told me 'not to bother flipping the switches, the whole town was out'! The Enphase system had switched on so seamlessly that I had not even realized it had come on! [the one light that didn't come on was on the same circuit as my 240-volt stove, which is why it had not come on. And since I was in the middle of unpacking, I hadn't looked at my phone in a while - so I didn't see the message that I was running off my battery]. Otherwise, any time I have needed any type of service, they have been quick and responsive - and they are pro-active. I don't need to call them - if they need to do an upgrade of some type, I get a call asking me when a good time would be for them to come by. I recommend them any time I can! read more

S T.

0

3

5

2 years ago

I am writing to share my experience with a solar company that I believe has taken advantage of me. Before installing solar panels, my electricity bill ranged from $300 to $400 per month. However, after installation, my monthly expenses have increased significantly. A representative named Hayden assured me that my bills would decrease after switching to solar energy. Contrary to his promise, I am now paying an additional $600 each month, effectively doubling my previous expenses. On top of that there's solar bill. I regret not thoroughly researching the company before committing, assuming all solar companies operated with integrity. Unfortunately, my experience has led me to believe that this particular company is deceitful and engages in fraudulent practices. read more

Tj R.

0

4

0

8 years ago

I have a large Enphase solar PV solution. I installed it myself. It really, really matters that an installers knows what they are doing when installing your PV system, and with Enphase, that means they must also have software configuration skills to finish the job once the solution is in place, and be able to show the customer a 100% working system. Enphase is about to release a new generation of micros this year that will have backup capability. I am planning to replace some of my micros so that I will have a green-energy backup solution that will allow my solar system to work during the day, even if the grid is down. Enphase is awesome. Their M190/M210 did have a mechanical casing issue, but that's no reason to fault the entire company line of products. read more

Hayden U.

0

3

0

11 months ago

As a personal installer of these products you guys really need to step up your game. There are so many tedious little hoops you have to jump through to get these operational that it's cheaper to just get a Powerwall from Tesla with how much labor cost you have to spend on an Enphase system. Your comms wiring is so convoluted and tedious and there is no where in the training that says you need a Cellular Modem to operate. Terrible training videos and terrible design. If you can afford it spend your money on a product designed with the installer AND consumer in mind, not the bottom dollar. read more

John N.

0

1

0

1 year ago

I am a landlord who owns a residential property where solar panels were installed. The electric for the property is in my name and I charge the tenants for their actual electrical usage from solar and grid. I have been using the enphase monitoring equipment since installation and recently installed an Enphase Consumption meter that allows me to easily calculate actual usage. Customer support was excellent when explaining what the consumption meter does and how it could solve my problem. Install went great with Solar Solutions and I look forward to having this new information. read more

J.W. S.

0

1

0

1 year ago

Enphase's microinverters and IQ batteries have exceeded my expectations. The microinverters offer superior energy conversion efficiency and seamless installation. The IQ Battery 5P delivers impressive power output and easy scalability. Both products integrate perfectly with my setup. Enphase's customer support is knowledgeable and responsive, providing peace of mind with proactive system monitoring. If you're looking for reliable solar energy solutions, I highly recommend Enphase. read more

Barry S.

0

1

0

1 year ago

Not having any experience as a solar panel user, I was very concerned about the performance of the panels. All my concerns disappeared with the installation of Enphase. It thoroughly tracks every aspect of performance. One day I observed that a panel wasn't producing any kilowatts. I phoned Enphase and the technician remotely found the problem and corrected it. It completely covers every aspect of energy production and consumption twenty-four hours a day. read more

Dale C.

0

1

0

1 year ago

We inherited an Enphase Energy system with the solar when we purchased our home...no instructions provided. Our Solar Sales person provided the Enphase information for follow-up.....it was a detailed, professional conversation by the Support person so I could register as the Owner and understand the systems operation. My compliments to Enphase for their extensive direction and follow-up...Thank You! read more

Mike N.

2

4

1

4 years ago

Never produced energy promised, now I have an electric bill and a solar loan payment. The whole solar industry is a scam not just this company but this is the company I will be taking to court. Currently gathering other people that were lied to so we can fight as a group. The finance company also a scam, definitely try to get your own financing. read more

M H.

27

9

3

10 months ago

do. or buy anything from this company. their battery has been down for 1.5 months. I have spent 6 days off work to sit there and watch them try to fix the battery. they have promised to call me many times and failed to do so. Do not buy this brand. but any other brand read more

Juanita T.

0

67

17

4 years ago

One year since install, always a problem with reporting, useless customer service. I spent over $80k and wish I had gone with Generac. The installers they recommended were horrible, I can't name them due to a settlement. read more

Jorge P.

0

1

0

1 year ago

pretty happy with everything; but wha about a heads up by e-mail or Text when the system is down. that will be nice, so we can address the issue right away. read more

Samantha T.

0

4

0

10 years ago

I got 73 Enphase micro inverters on my home's roof and barn. I have achieved energy equality with the utility company thanks to Enphase. Go Enphase! read more

Tom N.

0

1

0

1 year ago

A very fine experiance with the Solar Montana Team and Enphase. Very GOOD communications and information on technology hooking up.

Serena S.

0

5

0

3 years ago

Don't get this system. Worked for about 2 months. Took 18 months to install. Spent 65k and the system is a lemon.

Jacob H.

38

29

0

3 years ago

Disrespectful staff, will never use this company Disrespectful staff, will never use this company read more

Dianalynn D.

0

1

0

11 months ago

Love our solar system. Customer service is excellent When we needed their assistance.

Timothy T.

0

4

0

7 years ago

$400 to transfer service to a new homeowner. Money grab.

Enphase Energy - solarinstallation - Updated August 2026

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