I gave a 1 star review on a product I purchased, Lisa immediately, handled the situation in a very…read moreprofessional manner. I am over 40 years working in a retail environment, everyone falls it's the getting back up that counts. If you have an issue with your purchase, please contact them first and give them the opportunity to handle it. I would change my star to 5 if I could but yelp does not give you an option. PS. Refunded within 5 minutes, Thank You Lisa!!

3 days ago New I have…read morebought hundreds of parts from automotive mail order parts for over 30 years. That includes for my 2005 Jeep Wrangler that l bought new 21 years ago. Unfortunately, parts are getting more and more difficult to find. Recently a mechanic broke the plastic cover that goes over my wiring harness, leaving it exposed. I was reimbursed for the cost of a new cover and when I went to purchase another one, I was shocked to find out that it's almost impossible to find one used, never mind new. I found the part on Dead Jeep's website. Keep in mind there is another Dead Jeep located in Massachusetts that advertises on E-Bay. Unfortunately l didn't use them. I ordered directly from the Dead Jeep in Rhode Island off their website. Thank goodness l used a credit card to pay for it. They got paid immediately and l got an email that was poorly worded and had several spelling errors saying that l would have to wait 7-10 business days for the part to be "humanely extracted." . I was annoyed because the website gave the impression that the part was in stock and ready to be shipped. It wasn't..far from it. I didn't hear anything for over a week and emailed inquiring when my part would ship. No answer. So l called and got a clueless, scatter brained individual who couldn't give me a straight answer about anything except to say that his boss has been in business since the '80s and he couldn't say when l would get the part! Finally he told me he would get an update and get back to me. I never heard back so I wound up calling, left a few messages and sent yet another email. Called again the next day and got Scatter Brain who started blathering on about searching in the junkyard for my part and all he had were broken ones...blah blah blah. When l questioned him about whether he even had the part and if not, why was it on the website and why was l charged for it he couldn't even answer. By now I was thoroughly convinced that this part didn't exist in "Dead Jeep's" inventory and they had taken my money for what is essentially a "ghost part." That's when Lisa got on the phone and swore that her boss had or would get the part shipped by the end of the week and she would "make me a priority and keep in contact with me every step of the way." She did neither. Instead I got a barely legible text saying something about her boss not shipping it and she would be in touch. When l asked if they even had the part l got no answer. I called again 2 days later. No answer. I emailed and texted. No answer. l finally got a text on the day the part was supposed to be shipped and told that she was having "a day" (whatever THAT means! ) and if it didn't go out that day I would get a refund. I NEVER got an answer as to whether or not they actually had the part! Finally after I left half a dozen calls made and messages l got a text from someone named Lauren saying "Ray was unable to fulfill the order" and l would be refunded. I don't believe a word these people say so l disputed the charge via my credit card company. I don't think these people ever had the part and had no intention of ever fulfilling the order. After reading dozens of reviews on Google I am convinced of this because my experience was the rule, not the exception. I have bought tons of mail order parts from many different companies in the 3 decades I have been involved in Motorsports, This "company" rates among the worst. To advertise a part and then not deliver it in a timely manner and then effectively ghost the customer is tantamount to stealing. Do NOT use this company for anything unless you like being charged for nothing and having your time wasted. They are a sham company out to steal your money. If not, they are a bunch of clueless idiots who shouldn't be running anything and are playing a game at delivering nothing. I have rarely witnessed this level of incompetence. Stay away from Dead Jeep in Rhode Island. They will take your money and lie. If you don't believe me, read the other reviews. I wish l had before dealing with them and wasting my time and money.

My daughter's battery had died in our driveway in Cumberland. After getting a jumpstart from…read moreneighbor, I took my daughter's car to the AutoZone in Pawtucket (store #3747), where the technician/salesperson, Tony, not only helped me find a suitable battery, but he installed it for me in no time! Incredibly helpful and friendly!

Best location around. We were in need of a battery replacement and went to the one closest to my…read morehouse. We were told that because there were only 2 workers, they weren't able to leave the counter to come help install the new battery. We went to this location instead. They had the same amount of workers, with more demand and were still able to help us out and make the best decision on which battery to buy. I would recommend going to this place for a good experience and fast service.

Great service from the counter folks. Fast and courteous. The manager was very knowledgeable and…read moredidn't talk to customers like they're idiots (I can't stand when people do that). Definitely will visit this location again when I need to replace anything.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Worst pick and pull you could ever imagine. If I could give a -1 rating, i would. Prices are…read moreabsolutely insane (wanted $40 for a plastic dash vent, I told them to keep it). Bad selection, car turn over is bad also. 1 good employee, rest suck. Stick to Sam's in Worcester ...... "pick n pull" locations are horrendous. The one in Johnston is no good either.

Any negative reviews are TOTALLY undeserved. This place is a great resource for anyone who works…read moreon their own vehicles. Realize that this is a SELF-SERVICE used auto parts operation, not a full-service auto salvage yard. If you want a higher level of service (answering of phones, ability to check inventory of specific parts, etc.), then go deal with a full-service salvage yard. Just beware that a full-service yard will charge higher prices than Pick-n-Pull, and will probably not let any customers walk though their yard. Furthermore, Pick-n-Pull is open 7 days a week, which is super helpful to those of us who work a full-time on weekdays. In contrast, most full-service auto salvage yards are only open five days a week, and if they are open on Saturdays, probably only half a day. Pick-n-Pull has a great website that allows you to search for a specific VEHICLE, at a specific location. But, it would be nearly impossible to inventory specific parts on each vehicle, as each vehicle has so many parts, and parts continually get removed. You can either look up a vehicle online, or stop at the customer service counter, and they will look at the computer for you. The search will tell you which row(s) the vehicle(s) are located in. You will then be handed a map of the yard; row numbers are marked on the windows of the first vehicle in the row. Once you find your vehicle (it's easy, as the rows are not super-long), you then see if the part(s) you need are still on that vehicle ... it's fun, kind of like a treasure hunt! Don't forget to bring your own tools. I saw some other customers with wheeled carts, for carrying lots of tools or larger parts. My visit Saturday was successful; I needed specialized parts for an instrument cluster. I originally tried to get them from a car dealership, but no local dealers had them in stock. I had the dashboard of my wife's car all apart, and didn't want to wait a few days for the dealer to order the parts. Then, I remembered Pick-n-Pull, and they ended up having four cars like my wife's car, with a lot of good parts among them, included the ones I needed. Mission accomplished! I found the building, grounds and yard to be well-organized, and employees were polite and helpful. Other reviewers who complained about the $2 yard admission fee ... c'mon, you can't even buy a cup of coffee for $2 nowadays (except Cumby's). But, if you register for Pick-n-Pull's rewards club (no cost to join), they waive the yard admission charge for members. Another thing I like about Pick-n-Pull is that the vehicles are already raised up, so you don't have to jack them up to get parts underneath the chassis. Besides being a good resource for used parts, I find it's a good resource to see how various parts are assembled/disassembled, which helps educate me about my vehicles.

Had a car starter installed. This business is by far one of the most reliable and honest. They do…read morethe job pretty quickly too. The first place I called wanted to keep my suv for 3 days. KD had it done in about 3 hours. Very friendly and kind as well!!!

I can't say enough good about KD Designs. Had a stereo purchased and installed. It was a Christmas…read moregift for my wife. Kyle took care of me . He went over my options and did not try to oversell, gave me cheaper options as well. I showed up 3 days before Christmas for this and he made it happen next day!!! Very friendly, caring, just amazing over all. Would 100000% recommend. We love the outcome as well.

My company uses Bumper world all the time. Exceptional company, from the employees to response/…read moredeliver times!!

I have been doing business with this Company for years. There parts are high quality and there…read moreservice is right on. I wouldn't use any one else..

Upullit aka the former bills auto stole from me!! I've been there several times before when it was…read morebills and also when it was upullit. Earlier today I went and browsed and grabbed a few small parts - wood trim, oil cap... And the stocky heavyset girl started checking my bag while I was waiting in line (before I even got to checkout counter) and she dumped my large toolbag out and found a battery ground cable and accused me of trying to steal it - It had been in there for months and was at the bottom of my bag. I told her that was mine and was in there long before - I was told they were goingn to charge me for it - I voiced my concerns bc they were essentially selling me my own property back. The manager then refused my sale, kept the battery cables and kicked me out! So long story short they stole from me. While there a customer asked the manager for a bucket to drain coolant and transmission fluids into and the manager told him to just drain it on the ground outside. No regard for the environment, treats customers like criminals, refuses business, and steals from customers - all in all a badly managed business

This is an amazing operation. They take a junk car in and the process begins. Drain all the fluids…read morefor recycling, remove parts that can be resold either through there retail space, there online parts sales or package and shipped to one of there foreign outlets. This whole operation run by the nicest people who go out of there way to help find what you need from their inventory or their affiliates. Never a wasted trip.

Aligned my motorhome and added blocks on axle to prevent tire rubbing. Excellent job! Drove it to…read moreCalifornia and back-- drove perfectly.

Went there today to get a pcv valve for my car and looked at some polish for my car first when a…read moreman named Mike called me to the desk asking if I needed help. He made me feel very uncomfortable as if he thought I was a thief or something. He then tried to tell me the parts I was returning were not from there and that I should find a better mechanic. Extremely rude and unprofessional

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!