To Best Buy's Management, Riverdale Location,…read more I want to bring to your attention a recent visit I had at your Riverdale location. I had a problem with my laptop and brought it in to be rectified. I dropped it off and a day later I went to pick it up. I had dropped it off a month before for the same problems and found out when I got home that only one of the 2 problems had been fixed, When I went this time for pickup it was Will DeGrenier that waited on me, I was furious to find out once again that only 1 of the problems was fixed. I got upset and made Will aware that I was. Will never got upset and was a real professional. He explained the solution for the second problem which was suggested the last time I was there. He kept his composure the whole time and finally talked me into trying what was suggested and suggested why. I calmed down and tried it and it worked. He was so professional. It is because of employees like Will that I will be a Best Buy's customer for life. Please take a minute and give him a pat on the back for me. A job well done. Thank you and Will Thomas O. Shanahan

The most horrible experience I've had in attempting to return a delivered defective TV. The…read moresupervisor Julian Guridi and his assistance Mr. Salas had the audacity to say the damage( not visible) were not consistent with packaging. Since when your creditability is questioned for a return within the 2 week policy?. Stay away and I will be making a complain to the better business bureau as well. I was left out in the street with a defective TV. STAY AWAY. !

HORRIBLE CUSTOMER SERVICE!! I signed up in early September of this year for internet and cell…read morephone service, but changed my mind and cancelled everything before any installation was made. I received a cancellation confirmation on Sept 18. I returned the IPhone, unused, to the Butler store and got a receipt...that was the easiest part -no problem at the store. Shortly afterward Verizon started billing me and making automatic withdrawals from my checking account. I had my bank reverse the charges, thinking it was just a mistake, but then I kept getting billing notices - almost daily lately - with threats that this will affect my credit score (which happens to be over 820). Yesterday, I finally succeeded getting (I think) a human agent in an online chat. But every 15 min or so they would switch agents and I had to repeat everything to the new "agent." After more than TWO (2) HOURS of explaining my problem, getting switched to different agents and repeating my problem, I was told they didn't have the info needed to help me. He/she said someone from "financial" would call me back within that day. All day I carried my phone around, but no call ever came from anyone at Verizon. This has taken considerable time and frustration on my part to resolve a problem that shouldn't exist in the first place, because I do not have Verizon equipment installed in my home. At this point I'd gladly pay the ransom they're demanding just to get Verizon off my back and have some peace of mind, but the $ they want from me is different every time - and I fear that they will just keep hitting my checking account, no matter what I do. The single star I'm giving here is for the helpful service I received at the Butler store. They should get 5, but I refuse to let the company take credit for their one human being when everything else is totally ineffective, subpar, and frustrating.

Went there prepared to buy new phone outright and was told that they have very little stock and…read morethat I would have better luck at Apple or Bestbuy. Was also told that info from Samsung could not be transferred to IPhone. Went to Apple, downloaded an app, transferred all info flawlessly to z iPhone 16, and had quite a few phones, colors, accessories to choose from that didn't need to me mailed to us.

I have been trying to place a large bakery order and can not reach a human. Your website is…read moreatrocious the most user unfriendly site I've ever encountered.

We chose BJs over the others to join after having kids because the stores near us had much better…read morehours. Wish they had more free samples or a food court like some others, but the deals are still great. We gave to check against bulk Amazon prices but BJs is usually the better price. Nice clothing and kid section options. Have seen free samples a few times but only around noon on Saturdays. Large parking lot Has a Dunkin inside which sometimes has Boston Crème munchies which is awesome. Both restrooms have changing tables

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

Repaired my older HP Printer in record time. Quoted and charged a fair Price. Convienient location…read moreand very friendly service. Will definitely recommend to all my friends.

Brian did a good job installing some security cameras around my house. The work included running…read morewires internally and externally. He was nice, knowledgable, and had good ideas. He worked steadily and counted the time fairly. The end results were all professional and well done. He was flexible and collaborative, easy to work with. I would hire Brian again for similar work.

I hired Brian to install a number of security cameras and to wall mount a TV, and had a great…read moreexperience throughout both jobs. He was responsive and professional, and was upfront and fair with his pricing. The installation of the cameras ran into some hiccups, but he took the time to come back and iterate until we were satisfied with the solution. I wouldn't hesitate to reach out to him again in the future if I had more AV needs.

I had the pleasure of having Fanis replace my screen for me while I shopped in Walmart. He did a…read moregreat job and showed me how to replace my new outer box case. Thank you so much! Good Luck in the future. I recommend this spot while you shop!

Repaired and serviced my old Sansui AU-D9. Sounds as good as new. The price I paid was modest…read more Couldn't be more satisfied. Thank you, Jim!

Serviced my Marantz 2285 perfectly. Versus reasonable and excellent communications. I definitely…read morerecommend

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

This place is amazing and I'll tell you why: for someone who is a novice, getting into Hi-Fi can…read morefeel incredibly intimidating. But John and Co. make everything feel relaxed and fun. We get Into it to enjoy music right? So John had my girlfriend and I sit with him for over and hour demoing amps and speakers. I ended up buying a Rega Elex MK4 which was a massive upgrade for me and honestly a big investment, but they really did not push me to spend one dollar more than I could afford. While we were there I told him what bookshelf speakers I had and he connected some similarly sized bookshelves with a pair of REL subs and I was just completely enamored with the suddenly gutsy sound. Fast forward a couple of months and I went to buy the REL, which has totally exceeded my expectations. My system is like new and I am enjoying everything in my collection for the first time all over again. John and everyone at Audio Connection: you guys have a customer for life!

Terrible WiFi for $65 per month Buffers all the time worse…read morethan dialup Called for assistance but no real solutions were offered

I've been to other T-Mobiles in the past and got good service whether it be to get a new phone, or…read moreto get an issue fixed. No other branch has ever given me the issues this one has. To get to the point, my issues with this branch have included (to date): 1. The replacement phone I was getting turned out to be a dud and was "the last one they had." That is until the assistant went into the back and found another. Maybe their "limited stock" isn't as limited as they say. 2. The replacement phone didn't even last a month before it started having issues. The screen dimmed and froze for about 2 hours. Trying to turn it off to reboot it did nothing. It was unresponsive. So, I had to bring it up for them to fix it. 3. Today the phone did an upgrade for my Text messages. The problem was that it wouldn't let me retrieve the messages I had just been looking at without having to take 8 steps to do it. So, another trip to the store. 4. The staff saw me standing there for 10 minutes and didn't even bother to acknowledge me. Even if everyone is busy with customers, the right thing to do is at least acknowledge the customer's presence and let them know they will be helped ASAP. Nope, not this branch. 5. When I finally did get helped, the assistant said I couldn't use my previous messaging anymore, but didn't explain why when I asked. While he was tinkering with my phone, his phone went off. While helping me, he took a call. Judging by the way he spoke it was a personal one. I understand that sometimes a superior will call to make sure calls aren't getting dropped. The right thing to do is tell the customer, "Excuse me, this is my boss." Okay, go ahead and take it. But you absolutely DO NOT take a personal call while you're helping a customer. I don't care how good your multi-tasking skills are. Without customers coming in to do business, the store doesn't need you. Show a little respect to the customers. While on the clock, the customers are your priority, not your personal life. Why do adults have to be told these things?

Great source for high end audi/video products with competitive pricing and professional, friendly,…read moretrustworthy service.

From the owner: At Prestige Audio Video, LLC, We specialize in all your home Audio and Video needs. Please call…read moretoday for your free consultation.