Initially I had a great experience buying my car. The price was right, the process was easy, and Patrick my salesperson was delightful. 2 months in and my car engine needs A $6,000 repair due to engine failure and enterprise doesn't want to cover it under the powertrain warranty that is offered with every car sale. They told me my warranty was cancelled and have not provided much assistance to correct the error or a rental while I've been without a car for 3 weeks. I have a 6 month old at home and don't have the time or the resources to fight everyday with the staff about an issue enterprise caused. I don't blame the salesperson. I blame management for not following up or accommodating for the situation. They clearly don't care. Fuck this company. I'll make it my hobby to tell people how shitty this place is. read more

If I could put a negative star I would. Dealing with this place has been my worse experience ever! They messed up my car registration when I bought it. I found out due to a police officer debating if she was pulling her gun on me because she thought the car was stolen. I've been fighting them to get the paperwork correct for 3 weeks now. I wasn't able to drive my illegal car so they so kindly gave me a rental "for free". They told me I needed to get insurance on it or if anything happened I'd be charged out of pocket. So I begrudgingly did and told them since I only had a rental because they messed up that I would be giving them that bill right back when we were done and they claimed I wouldn't be charged. Well they now taken over $600 out of my account for the insurance that was "my choice" and will not refund it. They also will not give me my original registration because its "inconvenient" for them to drive 20 mins down the road to get it and that I should just except the copy. WORSE CAR DEALERSHIP EVER!!!!!!! read more

My sales person Wesley was amazing! He explained everything thoroughly and made sure I understood everything every step of the way. All other employees and managers were very kind a polite as well. I would definitely purchase again from Enterprise Car Sales, Glen Burnie. read more

My husband and I went to this dealership today because my husband has been looking for a Nissan Frontier quad cab for quite some time. We had driven by their lot a few months ago and saw that they had several but they were a bit out of our price range at the time. However, we knew that they were one of their fleet vehicles so I have been keeping an eye on them. Today was the day! My husband found the truck he had been looking for and it was in our price range. Our salesman, De' Ontre, was incredibly friendly and helpful and very knowledgeable. He was very personable and made us feel very comfortable. The process was very smooth and actually was a lot faster than I recall previous car buying experience is to be. When I called De' Ontre not five minutes before I knew the dealership was about to close, he did not rush me or seem annoyed and answered my question with no problems. From start to finish and even after we were home, he took great care to make sure that we were happy and comfortable with our purchase. We would definitely go back in the future when looking for another vehicle. Also, they were very safe and followed all the protocols to maintain a safe environment during this pandemic. read more

I purchased a 2017 Hyundai Elentra from this place with all the bells and whistles and warranties. People seemed great and friendly and I was happy, although we talked about the limited version I ended up with the SE (already made transaction) etc so I wasn't going to not just keep the vehicle. Moving forward as you can see in the photo the handle is messed up the lil key piece has come off and they are telling me that I'm pretty much sol and I've had nothing but issues with this car since I got it doesn't matter how small it's been several things. Also had a tire that came on the vehicle when I got it go completely flat due to dry rot, though that's not covered in my lifetime warranty that I pay for my tires (only potholes etc) How am I responsible for a tire that came like that now this has happened, headlight went out when I first got it, I've had the breaks replaced since then still making noise. Not to mention the hard shutter the car does and how it sounds like the right side w hen I'm turning is grinding the wheel well which I've brought to their attention but I'm told to just ride it out till whenever since I have warranties Also make sure you collect names otherwise they act clueless. read more

Enterprise Car Sales - Car Dealers Near Me - Glen Burnie, Maryland

Charged me twice for the down payment and took 3 weeks to get a check in the MAIL, not even 2 weeks after the car needed an oil change not even 6 months of driving responsibility the car needs all new rotors and brake pads I don't recommend this place for getting a car they obviously don't check before they sell, I have a 1 year old and I can't even take him anywhere safely because they failed to do the one thing all car dealers should do and that's making sure the car is safe I'm usually not a Karen but this is ridiculous i had to say something might I add i had to replace myself all 4 tires do to dry rot at this point Ive put more money into this car than it's worth haven't even had it a year yet read more

We bought our latest vehicle from Enterprise Car Sales in Glen Burnie. The whole experience was awesome, mostly because of our awesome representative - Shelby!!! She was so accommodating and never applied any pressure. She help us look at multiple vehicles, even ones that were not on their lot. She was kind, patient, knowledgeable, and professional. A rare find in this industry. Sorry other sales reps. We bought a 2018 van. It was impeccably clean. We've had it over a month and still marvel each day that this great new (to us) vehicle. I would strongly encourage you to use this service. Ask for Shelby. read more

My mother and I had a great experience here at Enterprise. Joshua J. assisted us with the process and never once did we feel pressured or annoyed. He also gave us good feedback on the vehicles we were looking at. I ended up driving off with a 2015 Volkswagen Jetta, and so far I'm happy! read more

Enterprise Car Sales - plus I love the fact that they put a bow on your car after you buy it :-) but you don't get to keep it lol - Car Dealers Near Me - Glen Burnie, Maryland

I highly recommend checking out Enterprise Car Sales in Glen Burnie! Their selection of vehicles are top notch for used cars. The inspection process that the vehicles go through is impressive and doesn't compare to other dealerships! The staff is super friendly and because they don't haggle the price, they are truly there to help you find the car that fits your budget and style! And yes, it's possible with them to get both! Joel Judd was amazing to work with and always kept me in the loop about cars that could work for me! He was attentive and answered all (90 million) of my questions! I love my car and really appreciate the service Joel and his team provided to me! read more

Horrible service...... I came in another couple was being serviced before me and they got situated. Then before I could stand up or for the representative to assist me.... another man walked in and he immediately took him. He didn't even bother to ask if I had been helped. So another representative asked what. Then had the nerve to say so how was your returning service.... read more

I went in just to get a feel for what I would need to do to get into a vehicle. I imagined I had a few months of building credit and saving up to get going. They got me into a car I actually wanted that day. I went because the cars are priced lower than any other lot, but the service was excellent and I always felt like they were working with me rather trying to sell me. read more

I would seriously urge you not to purchase from this do-nothing dealership. I bought a vehicle from this Enterprise location in July 2020. After weeks with no updates on when I would receive my vehicle license and registration (to replace the temporary plates and registration), I attempted to contact the person in charge of those matters by phone and email, with absolutely no response. After further weeks without a response, I spoke over the phone with other members of this dealership. Not one of them offered any assistance. The closest thing to help I was given was being told that "it could take up to 90 days to complete the process". It is now January 2021, it has been over 150 days since I purchased my vehicle, and still no plates or updated registration, and no communication from any employee to provide information. I am stuck driving with expired temporary plates and vehicle registration, which I am sure puts me at risk of citation. The employees of this dealership are horribly delinquent in their duties to provide customer service. read more

This place is horrendous. I typically never complain and literally make excuses for people that aren't that great at their job, but these employees are super incompetent and unhelpful with misleading statements used to convince the customer to buy insurance they already have and sending customers away with a car with a "oil change required" symbol. This place is beyond bottom barrel. Try a different company or location if possible read more

A great place to buy a car!! No hassle, very knowledgeable staff. Happy with my certified used VOLVO S40 (just had throw that in there...lol) read more

Made my 4th purchase from Enterprise recently and I think that alone speaks for itself; however, I definitely need to mention Mark Taylor and Pete-Ricardo Powell for their outstanding efforts and professionalism - there were some challenges in this latest purchase that this team handled to the very end and made the purchase another positive outcome! There is NO DOUBT that I will return for additional purchases in the years to come .... If you are in the market for a vehicle, make it easy and go directly to Enterprise Car Sales/Glen Burnie! read more

I walk into the office around 10:15 am and am greeted and welcomed right away. Had a great conversation with the finance person (so sorry I can't remember her name), Marcus, and ultimately the salesman Jahi. Everyone was very nice and informative and I felt this was going to be it. I was told that the car I wanted had been sold and they proceeded to show me other cars I might like. Cool, no problem, I'm not against options. After I was waiting for a while, they couldn't find the key. "How do you sell cars and don't know where the key is?" I asked myself. "Well there's a lot of different people showing cars, maybe someone misplaced them," I answered. It's a Saturday, I don't have a lot to do today but buy a car, so I waited. I was then told the car I wanted had in fact not been sold and is on the way to the location I was. Great, perfect! I'm 2.5 hours in and they tell me that the people who had an appointment to buy the car (and are paying cash) are also there. So you had me waiting over 2 hours and I have not seen, touched, sat in, driven a single car and now the people that are schedule to buy the car are here??!! BOY/GIRL BYE! They initially didnt take down any of my information, but were sure I had the application before even seeing a car. They tried to get my contact information in case the car didn't get sold, but it was too late. I then drove to the Lanham location and will be buying a car from them hopefully next week. I am still happy to give Enterprise my business because they are great, but I have no time for games at this location. read more

Megan is very attentive and stays in contact regularly. She responds very quickly after market also. The finance manager was great, no pressure. read more

Bought car from this place and when I had my car dropped off it smelled awful inside the car and I was also told that I was going to be give a owners manual and also some documentation that I never received. Not a great experience overall. read more

Great Customer Service. Did not push us into purchasing a car. Was very patient and honest with us. If I still live in the area will go back to them to purchase another car. read more