I was here for to see the car, then one of the executive her name is Esther. She was very friendly…read morevery helpful very talented.she helped me a lot and I'm very thankful for her and this is a very good place .

shady practices!!! car sold In Jan by end of Feb the engine lights were going off then nuts were…read morefalling off, the axel broke everything looked overly rusted !!! just a piece of crap! then silver rock and the auto shop they referred me to all under the same shady umbrella!! I'll just take the loss bc the stress of hav this LEMON is too much. save your sanity and save some money for a real purchase from a NEW DEALERSHIP with a bumper to bumper warranty.

Shopped for years for the car they had. The purchase was flawless. This is a great place to buy a…read morecar.

These guys are true professionals and are clearly breaking the stereotype of sleazy used car…read moredealers. I bought a Jeep Wrangler from them and after inspecting it myself, I found a couple small things wrong like bad wiper blades and a blower know that would only work in the high setting (bad resistor). After negotiating a very fair price, which took all of one minute, Josh offered to fix both those things which he didn't have to do. I can't recommend these guys enough. I also almost never review businesses so for me to take the time to do this is means I'm beyond impressed. These aren't just used car salesmen, they're guys you'd have a beer with.

My husband and I went to this dealership today because my husband has been looking for a Nissan…read moreFrontier quad cab for quite some time. We had driven by their lot a few months ago and saw that they had several but they were a bit out of our price range at the time. However, we knew that they were one of their fleet vehicles so I have been keeping an eye on them. Today was the day! My husband found the truck he had been looking for and it was in our price range. Our salesman, De' Ontre, was incredibly friendly and helpful and very knowledgeable. He was very personable and made us feel very comfortable. The process was very smooth and actually was a lot faster than I recall previous car buying experience is to be. When I called De' Ontre not five minutes before I knew the dealership was about to close, he did not rush me or seem annoyed and answered my question with no problems. From start to finish and even after we were home, he took great care to make sure that we were happy and comfortable with our purchase. We would definitely go back in the future when looking for another vehicle. Also, they were very safe and followed all the protocols to maintain a safe environment during this pandemic.

Initially I had a great experience buying my car. The price was right, the process was easy, and…read morePatrick my salesperson was delightful. 2 months in and my car engine needs A $6,000 repair due to engine failure and enterprise doesn't want to cover it under the powertrain warranty that is offered with every car sale. They told me my warranty was cancelled and have not provided much assistance to correct the error or a rental while I've been without a car for 3 weeks. I have a 6 month old at home and don't have the time or the resources to fight everyday with the staff about an issue enterprise caused. I don't blame the salesperson. I blame management for not following up or accommodating for the situation. They clearly don't care. Fuck this company. I'll make it my hobby to tell people how shitty this place is.

I bought my car from here. They were great!. Treated me like family. I purchased my 2010 Toyota…read morecarolla 5yrs ago, 2 more payments and she's mine. Had minor issues, they fixed it, and I haven't had any problems since. I would definitely purchase another car from them. Not trading in my car though, she's been so good to me....... Thanks to the whole team at Sir Michael's, you guys rock!

Smooth and easy transaction!! Zak and Nate are awesome!! Would do business with again!!!read more

First let me start with Tim and Danny they are the best they are very helpful I feel welcome every…read moretime I come in and they very polite and informational I love it here

Employee I got stuck with had a horrible attitude. Let's start there…read more He absolutely refused to work with me. Demanded bank statements because my pay stubs weren't good enough - but they're good enough at literally every other dealership in the world. He REFUSED to make any effort to do anything with my pay stubs. In all my years, I've never had a bank want bank statements over pay stubs. EVER. That's just outrageous to me. That only his banks wanted bank statements over pay stubs. He didn't even want a year to date statement. Like what? To continue, the price of the vehicles are INSANELY over priced. Anyone who does any research can see that. I looked at marketplace values, KBB values, Edmund's values, and more. Their prices were nearly TWICE the value of the actual vehicle. That is just mind blowing to me and he couldn't explain to me why the prices were so high for such old vehicles. These vehicles were 10 to 15 years old and they were asking $12k and UP. No. I could buy the same vehicle for maybe $3k to $5k anywhere else. Place is a rip off. Please. Do your research before you buy here! UPDATE: Found out that they ran a HARD inquiry against my credit without my consent. I hadn't even picked out a vehicle. Didn't have the info they claimed I had to have. I ultimately decided I didn't even want to do business here. Yet they ran a HARD inquiry against my credit without my consent! They didn't even TELL ME of their intent to do this!! I had NO IDEA! Like excuse me?!

I would not recommend purchasing a vehicle from this dealership. At first the experience was OK,…read morebut after I purchased a vehicle, multiple mechanical issues began to reveal themselves after I was assured that the vehicle was good and reliable after an inspection. It revealed that the vehicle had extensive issues which were most likely there at the time of purchase. The only reason I did not get one Star is because they did process a full return at no cost to myself however, after the vehicle was returned I noted it was back up on their website within 24 hours. Buyer Beware.

Excellent service. Please go!! The owner personallty is friendly and the cars are top notch. The…read moreEnd!!

This place is awesome. I have nothing but good things to say about this place. Felix and davis are…read moregreat people that go above and beyond to make sure their customer is satisfied. I highly recommend this place to anyone looking for a vehicle.

Dropped my car off Tuesday night and it was done Wednesday morning. Awesome service & friendly,…read moreprofessional employees!!!

Brought Acura SUV in for oil, filter, tire rotation. Very nice folks at the counter. Oil change was…read morefast, really fast. Way faster than going to the dealership which is another reason to love it here. As far as cost it couldn't be better. At the dealership you pay for a huge expensive building, here you pay for labor and materials. Way to go!