When my Honda's engine blew and wouldn't even start, This Car stepped up. Parker brought in a specialist mechanic and got it running so they could maximize my trade-in value--I got every dollar possible for my undrivable vehicle. I had already visited three different mechanics who couldn't even get my Honda started! On top of that, I had my heart set on the new Buick Envista. It had just come out and chances of me finding a used one or slim. When I was discouraged searching, the team patiently hunted high and low until they found me the 2024 Buick Vista I wanted. This is the most patient company I have ever worked with. Highly recommend! read more

THIScar - They even stayed late for me to get off from work so I could pick it up! - Car Buyers Near Me - Tomball, Texas

Prices are good. Initial customer service nice. Got the out the door price and had my own financing ready. Then the typical car finance BS started with "we can give you a better deal". I made the mistake of listening. My $21550 price out the door turned into almost $28,000. This included a crazy expensive extended warranty and $580 for an extra key?? They told me the car only came with one. Then somehow another one appeared but it will cost extra! Typical used car games. I made the mistake of signing. But went back the next day and called it all off. Thankfully they agreed and honored my original deal. Now for the condition of the car. I asked about their inspection and basic maintenance. They told me they always do a very thorough inspection. The car was pretty dirty when they showed it to me. Asked them to clean it, including engine bay. At pick up it looked decent. Engine bay still Covered with leaves and dust. One might think the detailer might have hit it with compressed air at minimum. Maybe I am too picky?! But this is what else I found: Stopped at Autozone and had battery tested. It failed. Was four years old. Bought new battery. Tires were over inflated by 10psi and mostly worn out except for one. New tires on order. Engine air filter K&N but completely black and clogged with dust. Again easy fix but they did not bother. Cabin air filter had so many leaves in it, it looked like a bird best. Also easy fix. Nope, ThisCar failed here again. Spark plugs were fried. Totally black and burned up. Obviously not even looked at. They said they did an oil change. At that point I did not trust them. Assumed cheapest oil and filter if done at all. Had it done with Mobile One. The lot has lots of shiny cars. Sales people are nice enough. But their detailers and basic maintenance people do not know what they are doing, don't care, or are told to do the absolute minimum. "Just make it look good. " Would I look here again? Maybe. Recommend show up with your own financing and warranty. Bring a mechanic to go over the basics. Or be ready to do all the basics yourself, because ThisCar does not. A bit disappointed. But what can you expect from a used car dealer. They might have the potential to do better. But it takes a bit more effort. I think you would be better off buying from a private party. Just takes more looking around. read more

If you have an older car - don't waste your time!!!! My car is reliable and in good condition. They didn't have to be insulting & rude. read more

Great experience in selling a car Schedule a time for appraisal Go at the scheduled time Review the offer Accept or Deny the offer Walk away with a check or with your car read more

They were quick, didn't try any of the usual dealership games, and made it an overall pleasant experience. They actually have a movie theater I waited in while they were getting paperwork ready! If you need a car but you're nervous about going to a dealership I'd definitely recommend them read more

Came in since a friend and their family highly recommended. This place was very clean and nice. I felt like I was at a spa with the scent and music. They have a nice vending machine (newer) so the waiting experience is on par. The staff were professional and very nice. The gentleman we worked with was knowledgeable and great to work with. I highly recommend this place for a great quick and fast service. No haggling or pressure which I appreciate. read more

Was surprised to arrive and not find a traditional dealership, but they still have hundreds of beautiful used cars. The process was quick and easy! We found our new set of wheels and will be buying and selling our next car at THIScar read more

THIScar - They have a great selection of beautiful used cars. - Car Buyers Near Me - Tomball, Texas

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Huge thanks Alex and his team for helping me out with the purchase of this truck! I had a warranty issue 5 months after purchase and they had no issue guiding me through the process and assisting me when I had questions. If you want to buy a car from a no hassle dealer with terrific customer service even after you buy the car I would look no further than THIScar! read more

I searched Autotrader for a particular car. I found it.... Autotrader indicated it was at Thiscar.com. I contacted Thiscar and spoke with Devon. He confirmed it was there but had only recently been brought in and was not available for showing nor sale yet. He assured me he would send photos and let me know as soon as it was available. Later that day it appeared on their website as "Coming Soon". I never heard from him. A few days later I called again and spoke with Devon. He told me someone had already put a deposit down on it. I asked how could it have been sold without contacting me first. He said he would discuss with his manager and call me back. Soon afterwards, the website status was changed to "Sale Pending". Again, I never heard from him. read more

Marcus was great and answered all my questions. He didn't push me to pay for add ons that I didn't want. I got a great rate on my loan. All in all it was quick and easy and the staff were very friendly and helpful. read more

Surprisingly good experience. Fair pricing on both sides - trade in and purchase. Quick process. Alex is a good sales person if you need one there. Definitely recommend. read more

Best car buying experience I've ever had, hands down! Great communication, polite staff and no haggling. And they stood 100% behind their word when I had an issue with my vehicle. I couldn't be more pleased. read more

I sold my car at their Sugar Land Buying Center. It was a great experience. They have a good price and the team was nice. Go see them. read more

THIScar - Sugar Land Buying Center - Car Buyers Near Me - Tomball, Texas

I was really impressed with this place. I was dreading going to a traditional dealership and dealing with all of the games and ways they add stuff at the last minute. From when I first spoke to the rep to when I signed the paperwork the team at Thiscar was super open and clear about the process and the numbers. They got me a better loan rate than my bank offered and their extended warranty covers everything I was worried about since i was buying a pre-owned car for the first time. The whole process was so easy and stress free. I highly recommend them. read more

Today's visit was very demeaning. I was not given the proper courtesy for privacy as was given to other customers. I felt as if I was being put on display.The problems denoted were discussed outloud while standing like in a public forum. This was done in front of other customers and was very unprofessional. Danny must improve his interpersonal skills and ensure that he protects customer privacy when discussing business. read more

Feels different than a traditional dealership. It was a relaxed atmosphere and not one sales person standing outside waiting for you to get out of your car. I hate that. I drove across town because it was the car I was looking for and the price seemed to be a good deal. The car was what it looked like online (I tried to negotiate but said their price is fixed, you have to ask right?) I highly recommended them. I even took my sister in law to Thiscar to get her daughter's a car. I hope your experience is just as good. read more

Great place to purchase a vehicle. Nice people and makes the car buying experience easier for everyone involved.

The absolute worst. We bought our suburban from THIScar Tomball and the first week we bought it, check engine light came on and we needed to replace several sensors, the second week, we had a bad storm, and the sunroof leaked everywhere and my ceiling was soaked...now the 4th week, the suburban is completely inoperable and needs a new transmission. Alex the manager says he will call you back, but never does. What a shame. BUYERS BEWARE! read more