Megan was AMAZING. I was pretty nervous going in, but she made the whole experience so easy and…read morecomfortable. Loved the experience and I LOVE my car! Thank you carmax- and thank you Megan!

This was the best car buying experience I've ever had! Logan was very patient, and wanted to make…read moresure that I chose a vehicle that I was completely happy with. He was very thorough in explaining financing options. Pablo assisted me when I picked up my car a few days later. He was very patient, thorough and professional. I'd recommend CarMax to anyone looking for a vehicle without the hassle.

I had broken down in Council Bluffs due to my starter going out on my SUV, had called my Roadside…read moreinsurance company for a tow, that's after I had made several other phone calls to find help. I was notified by text messages about B&C Towing that they were on their way to help. I was very impressed by Jake, the driver. He took his time to load my SUV, made sure I had everything I needed, made sure the straps and tie downs were secure before we left the parking lot. Two thumbs up to Jake!!! Keep up the good work!! Signed, Autumn

From the owner: Call us today and experience the best in emergency services. Remember, in any roadside emergency,…read moreevery second counts. Trust B&C Towing and Transport to be there when it matters most. When you find yourself facing an unexpected roadside emergency, immediate and professional help is critical. That’s why B&C Towing and Transport should be your first call for all your roadside assistance and towing needs. We specialize in comprehensive emergency services, ensuring that whether you're dealing with a sudden breakdown, a flat tire, or a vehicle that won't start, our expert technicians are ready to assist you 24/7. Our priority is to provide rapid response times and efficient service, getting you back on the road as quickly as possible. Our fleet of state-of-the-art tow trucks and equipment is capable of handling any situation, from light-duty to heavy-duty towing. But our services go beyond towing; we offer a full range of roadside assistance including jump-starts, tire changes, lockout solutions, and fuel delivery. At B&C Towing and Transport, we pride ourselves on our professionalism, reliability, and dedication to customer satisfaction. When you call us, you can rest assured that help is on the way promptly, no matter the time or weather conditions. Don’t let a vehicle emergency disrupt your day or put you in a risky situation. Save our number now and call B&C Towing and Transport for any and all roadside assistance and towing needs.

The salesman Joe STRAIGHT UP LIED TO ME and told me the owner processed the check that he gave me…read morefor my vehicle before I left the dealership. She DID NOT, so now i am out vehicle AND money. We will see if their check goes through, they wrote me a check for my vehicle and the bank is saying theyre unable to cash it. So I'm out of the car AND the money for said vehicle. The dealership said they get it taken care of immediately, but didnt do so and now I eont be able to get paid for the car they bought and took possession of for a week until I have another day off to go to the bank. Pretty angry at the lack of follow through and the "well. There's nothing we can do about it" attitude from the dealership. I would not recommend working with this dealership to anybody, and at this point I'm just hoping I don't have to go to the police to deal with not being paid for my vehicle.

Great experience with the exact vehicle I was looking for! Quick, helpful and easy through finance,…read morewhole process.

HORRIBLE customer experience, from start to finish. Took advantage of elderly 90 year old Father,…read morescrewed up title paperwork, overcharged and misleading for unnecessary add on warranties features, relationships with lenders, the list goes on. Shisters - all of them. And I have purchased many cars in last 40 years. They would not even take back the car after 24 hours and only 30 miles driven and ww would have taken a hit having drove it off the lot a couple miles. Buyer beware, especially for Senior Citizens.

To start with a little background, I'm a single mother of three and have taken my 2012 Chevrolet…read moreTraverse to Gregg Young. Over the past two years at Greg Young...between my extended warranty company and out of pocket expenses they've been paid more than $9700 probably closer to $10,000.00. The most recent was timing chains replacement, intake and exhaust actuators in both banks, the upper motor mount that bolts to the front cover, and an oil change done in January-February 2024. The oil pan gasket was being repaired at the same time because it was under warranty through Greg Young because the last time they had repaired it the repairs had failed (this was the fourth time). When I brought the vehicle in, it was hesitating to accelerate, making noises, and throwing a P0011 code. I've done regular oil changes and maintenance on it as it was a requirement of my warranty company. $4000 later I get the vehicle back, had completed an oil change because it was due for one at that time of repair and I reset the oil life calculator while still in their service center bay. I received the vehicle back the beginning of February. Fast forward to April, mind you I only take the vehicle to take my daughter to and from school and on errands occasionally. It starts jumping during acceleration ever so slightly, so my dad who's a master mechanic checks it, and the service engine soon light comes on. The code is the same P0011. It starts hesitating to accelerate. It's going through fuel like crazy but the oil levels are remaining the same and there's still 12% oil left on the computer. There's no leaks. I called to get it in right away (the timing chain repair should obviously still be under warranty.) I was told it would be almost a week and a half before they could fit me in. I stressed the importance of needing to have it looked at. I was told it was the soonest available. I scheduled for 4/30/24 in the morning but called three times over the course of the week trying to get it in earlier. The 30th comes around and I take it in. I don't so much get home in the loaner vehicle which is a 30 minute drive and get a phone call there's no oil on the dipstick and they need to do an oil change. I tell them that's not possible or something is wrong because I just checked it the night before and it was fine and there was 12 percent oil life left on the oil in it. I hear nothing the rest of the day. Then get a phone call the next morning saying the bottom half of the engine fell out while it was there due to it having no oil and that the "code that the computer was presenting is not the parts that were failing." Mind you I never had a check engine oil light because there was oil in it...now they want me to pay $5000 for a new engine or I'm out of a vehicle. Do NOT have your repairs done here as you'll get shoddy work, mechanics that don't stand behind their repairs, service advisors that are complicit in trying to cover up shoddy work, and you'll end up screwed and they'll just keep trying to bleed money out of you.

While in Omaha for work, my 2022 Outback's dash decided to light up like a Christmas tree. At 515p…read moreI was able to drive into their service department where I met Tobi. Within minutes, she had my car scanned and had a loaner ready (so they could dive a little deeper into the transmission code my car was throwing). By 9am the next day, she was already calling (nothing major--just my car being extra dramatic). They did an update and my Subaru was good to go. I am SO thankful that they were able to get it in and scanned (after 5pm ) and have me back on the road the next day. Hats off to your awesome service department, I'd give 100 stars if I could!

They deserve zero stars. One is too flattering for them. I have never been treated with so much…read moredisregard and disrespect with any business, let alone a car dealership. After dealing with what they call their "service" department, and the ensuing faulty part they sold me that they refused to allow me to return or even offer me a refund, I gave up and sold my Subaru because if I kept it, I would most likely have to deal with them again. And I never will. So I sold my Outback and immediately went back to Toyota and am glad I did. HORRIBLE EXPERIENCE.

I have been a member for a couple of years- I love their perks- the options for cleaners, the rags,…read morethe rug wash station inside and hangers... it's not just the vacuums that are found, it's the air pressure blower to get out the gunk too. Today, though, one of the team members asked if there was anything else they could do. I half jokingly said, if they can tell me what takes out this weird black ink stain on my seats. She looked at it and said she was sorry she didn't have any recommendations but not even five minutes later, the manager was there and looking also. He thought maybe those white erasers would do the trick with the all-purpose cleaner. He came back with two and low and behold, IT WORKED! Honestly, just the best. I know it's always been our go-to when my kids were little- they sometimes have fun themes, but for me to continue going, it's the extras that you don't think you needed. The stain trick and customer service has me hooked for life.

I've had the membership now since November... I really haven't used it as much as I thought…read more However, I do detail my car 1-2 weeks and LOVE all the free amenities they have to help get all the toddle spills and stains out of my car. They have in addition to the vacuums, wet rug cleaners, leather cleaner, windex and other towels you need. I do enjoy the car washes, I just dont need them often as I thought. It's a bit steep for the membership but the convenience is worth it.

Jason VanSchoiack helped me lease my first car yesterday! I was very pleased with the process. I…read moretold him I didn't know what kind of car I wanted, and Jason found a great deal and emailed me about it. The sale ended in 2 days, so I had to act quick. He even stayed late to let me test drive the Jeep Cherokee Latitude. The next day I came in, and once I decided on a color, he pulled up the papers very quickly and the process was very smooth. He even helped me set up my phone to the bluetooth. I was very surprised by the ease of the process. I would definitely recommended leasing/buying a car from Baxter!

Kendrick was amazing to work with! He had a great sense of humor and wasn't a pushy salesman! He…read morewas straight to the point and didn't feel like a sales pitch. He helped us get into a new van with payments we wanted.

It was friendly, and customer satisfaction was extremely important to everyone I had interactions…read morewith. Shout out to Mike Q and K.T. Update- in getting ready to get my plates, noticed that things were off. Watch out for the finance guys, with the exception of Matt. We were sold an additional warranty package after it was explained that Chevy know has a limited warranty blah blah blah. We were also sold gap insurance, me being an agent I stated I could add that to my policy. Finance guy then went onto confirm coverage and how insurance pays on their gap. Hmm guys he isn't licensed to confirm coverage, nonono!! Then to find out my taxes were figured at 5 2 instead of 5.5. After reaching out and Matt helping me, we were able to cancel the extended warranty and gap, and dealership issued a check for the missing amount of my taxes, have yet to receive this. Things didn't sit well so reach out to Andy Wednesday, explained things just didn't sit well. He was supposed to contact me before the end of the day, hmm nope and today is Friday. I did call on Thursday 2x's and was put on hold for 5 minutes. Not ok

Beware of "Payment Packing" at Gregg Young Chevrolet (and how I saved $6,000)…read more Sharing a recent experience at Gregg Young Chevrolet that almost cost me over $6,000. I'm posting this so you can protect yourselves. When I purchased a 2026 Silverado, the finance office "snuck" a third-party warranty (EG Assurance/Ethos) into my contract for $5,420. They never mentioned the price or told me an Official Chevrolet factory warranty existed for $3,000 less. They simply manipulated the numbers to hit the monthly payment I asked for, a deceptive tactic called "Payment Packing." The Lesson: Always review your itemized contract! I found the $5,420 charge and confronted the Sales Manager. Because I went back within 24 hours, they were forced to redo my contract. My monthly payment dropped from $503 down to $401. That's $102 a month I would have been paying for a marked-up third-party product. Important Advice for your next purchase: Demand Manufacturer Warranties: Do not just accept a "Premium" plan. Ask for the Official Chevrolet Protection Plan (or Ford/GMC). Dealers push 3rd-party brands because they make more profit, but the factory plan is better and cheaper. Buy the Warranty "On the Side": You don't have to finance the warranty into your car loan! I am now purchasing an official manufacturer warranty separately from a high-volume dealer. Not only is it nearly $3,000 cheaper, but it also provides 2 EXTRA years of coverage and 30,000 MORE miles than the third-party plan the dealer snuck in. By paying for it separately (or rolling it into a low-rate refinance), I'm also avoiding 5 years of interest on a marked-up price. Know the Law: In Nebraska, you have a 30-day "free-look" period to cancel service contracts for a 100% refund. If a dealer sneaks one in, go back and demand it be removed. Don't let them work the numbers to "fit your payment" while hiding the true cost. Stay sharp!