Buying a vehicle can be exhausting. These guys make it easy. They have quality inventory and just…read morewant to sell you a vehicle at a very fair price with no hassle. I was in and out of there in an hour. See Joe and Chris. Great guys! Keep up the good work and great service!

Excellent car, reasonable price, no pressure, full disclosure. What could be better?read more

Interesting experience. Good (for me): right car, right…read moreprice - and the staff was fine for me. No upselling. Decent tires (60%ish left), recent oil change and inspection. Was pre-approved through Navy Federal - they beat the rate by 0.5% The not-so-good: car was not clean (and still had all their rental stickers on it). Had less than 1/2 tank. Single remote (policy). Would pass inspection, but really needs new wiper blades. Remote had low battery. It's on me for not being more thorough with my test drive, but it's pulling left at highway speeds, likely needs an alignment. Short-staffed on weekend, spent quite a while waiting to complete purchase. My opinion: if you go in there with a plan (and car) in mind you'll do ok. If you expect to be waited on hand-and-foot it may not go so well - they're pretty busy and will go with the easy sale. Basically it was the after-sales process I had issues with. But at the end of the day I got the car I wanted at a price that was easily 10% less than anybody else in the area. So I changed the fob battery, filled the tank, will get another remote (they gave me a fob which'll save me $50ish), pulled the stickers off and will get new wipers - and still come out about $1,500 ahead. I'd go back.

Good prices and staff was friendly The only good things I have to say about this place. Sold the…read morecar I Traveled out of state for right under me and wasted my time. Drove 5hrs for my appointment (which I was told you needed in order to look at any vehicles on the lot) got there only to have a couple walk-ins at the same time looking at the car I traveled to purchase. They didn't honor my appointment and started both mine and the other couples purchase processes together stating whoever gets the paperwork done first gets the car. I should've left. I barely got a 2 min test drive in before being rushed to start paperwork. They wasted 3hrs of my time going through the process only to sell the car to the people that just walked in. Not only that but I stated I was doing a trade in upon arrival but had to go through that process again anyway. They low balled my trade in 2018 Jeep to $4k when they said they go off of carvanna which was estimated well over $8k for. I settled for the trade-in value only to have the vehicle I traveled 5hrs upon appointment for sold out from under me. They are completely disorganized don't know what's going on between employees and were not honest to customers when it came to needing appointments to be seen first. Shady business Just selling cars asap without care to customers who actually make appointments.

This place is Cooke-ing! And I'm not talking about the 90 degree weather! Mike Cooke was not only…read moreüber accommodating, but his friendly demeanor and knowledge surpassed my wildest expectations! He went out of his way to schedule our appointment to look at a car we saw online at Autotrader! The site took us here, to Auto Mart to view a Subaru Outback! The pictures and the witty description drove us in! The personal customer service kept us parked there! We took a test drive and we were sold! Mike made the transaction easy and flawless. I wouldn't steer you wrong! He took care of ALL the paperwork and driving away in this "new to us" vehicle was a breeze. Mike also had several other cars on his lot that were appealing... and many work trucks and vans! You "auto" see his great selection! In this competitive market, where it's becoming increasingly difficult to find a nice previously owned vehicle, Auto Mart is your ticket to finding your dream car at a fair price! Keep on truckin' for these deals on wheels! Now, excuse me while I tell all my friends that their search is over!

Me and my husband came here to look into buying a used car, Mike was extremely rude to us. When…read moreasking the prices on some of his vehicles he told us, " to look it up online." Cars are overpriced and the salesman was incredibly short. Will not be coming back! Don't waste your time.

They checked my warranty to find that my tire sensor issue was covered! Comfortable waiting area…read more Free car wash, After service (sometimes unavailable)

My partner brought in her 2019 Forester for routine maintenance. One of the services they performed…read morewas a tire rotation. About a month later she ran over a nail and I went to install a plug for her. Turns out they cross threaded a lug so bad that it snapped the mount. Between this and the ridiculous amount of unnecessary upselling they try to do I cannot believe the terrible service here. I wish I could leave zero stars on this.

You cannot trust Mechanicsville Toyota Service Dept. at all! When we took in our Sienna for the…read more"10K' service they gave it back to me without the tire pressures being checked, the tires NOT rotated, and worst of all, left off the oil filler cap and it blew oil all over the engine compartment. They had to immediately come to our house, pick it up, take it in to steam clean the entire engine compartment, and re-do the whole service all over again! Ever since that Fubar, they promised to have Master Techs either do the work, or at least double-check everything before releasing the car back from service visits! BUT GUESS WHAT? THEY DID THE SAME THING ON OUR 25K SERVICE JUST NOW!!!!!!!! tHEY LEFT THE DAMN OIL FILLER CAP OFF AGAIN AND WE RODE AROUND FOR OVER A WEEK BLOWING OIL ALL OVER THE ENGINE COMPARTMENT!! I'M CALLING THEIR CORPORATE OFFICE!!!!!!!!!!!!!!

I took my wife's car in for a front vibration and was assigned Brandon as my service advisor…read more Initially, he claimed only the front driver-side rotor needed replacement. When I mentioned I had replaced it myself just three months prior, he blamed the issue on the part not being OEM. The very next day, he suddenly stated both rotors needed replacing. When I questioned this, he got irritated and rudely told me I didn't have to get the work done there.Since my car was already there, I authorized the repair but explicitly asked him to leave the old parts in the vehicle so I could process a warranty exchange. He agreed. He assured me the car would be ready the next day and promised to call me with updates. I called the shop several times the next day and left two messages, but he never returned my calls. Instead, he called my wife, and I later found out he didn't leave the old parts in the vehicle as promised. Terrible customer service at its finest.

Hello, Great outcome of son revisit to drivetime. They were…read morevery accommodating to his issues. Purchased auto, which he is pleased with. He would recommend this dealer to friends when buying an automobile . Once again, thank you all for your time and service.

I brought a 2018 equinox from the Winston Salem store 35 days later I cannot cut the car off. I got…read morelights all over the car thank God I took out the warranty, but I guarantee you it won't cover. It will post when I find out I am a disabled woman and I explained to the dealer what happened to me when I brought my car when I got my disability I brought a car for four 4500 and I drove it for a year and the dealership never gave me a title so I didn't want to ever get a car payment again and I explained to this man that I really needed a car because me and my mom are disabled and they put me in now. I'm gonna have to pay for after 35 days and when I called they told me they are used cars. Thank you for your business.

I've been bringing my 2023 Toyota here for routine service, but my last visit made me rethink that…read more At 45,000 miles, I was told I urgently needed two things: -a PCV valve replacement -an A/C vent/evaporator cleaning Both were presented as immediate concerns. After checking Toyota's actual maintenance schedule and speaking with two independent mechanics, it turns out neither service was urgent or required. A PCV valve on a nearly new Toyota doesn't need replacement at this mileage unless there are symptoms (there weren't), and the A/C cleaning is an optional deodorizing treatment. The part that bothered me wasn't the upsell itself, but the way it was framed: warm tone, urgent language, and the assumption that I wouldn't question it. Anyone coming here should double‑check recommendations against Toyota's maintenance schedule or an independent mechanic, because some of the urgent items I was given turned out to be optional. I'll still come here for basic maintenance, but I'll be double‑checking every recommendation going forward.

I had an overall positive experience shopping and ultimately purchasing a vehicle at Haley Toyota…read morein Midlothian VA. My inquiry began online and I was contacted by a sales representative the next day. This dealership had a large inventory of the vehicle I was looking for which was a Toyota Tundra. There were many available in different trims with various options. I drove up last Tuesday and drove the one I was interested in and negotiated and got a good price. The pricing currently on all brands of trucks are a bit outrageous but, I bought one in the limited trim (mid-level) that had all the options I was looking for. The "out the door price" was a bit under than what I expected and I qualified for 1.9% financing. In today's economy that's a score. I was able to purchase the bed cover, step rails and tailgate inserts and all were installed by the dealership for free. The bed cover alone is a thousand dollar install. So that translated to more savings. The salesperson I dealt with as well as the business manager were professional and courteous. I inquired here because the Toyota dealerships near me in North Carolina had much smaller inventory and would not negotiate on pricing. What was on the window sticker was the price I was told. It was worth the two hour drive up and back on two separate days to purchase a vehicle I was looking for.

Recently purchased a truck from them, super easy process and truck looked exactly as pictured. I…read moresent in a couple questions about specs and was answered promptly. Then on the day I was looking at vehicles, I was not going to be able to get there by closing time, to test drive. Matthew offered to come back and meet us when we arrived, it was an hour past closing. He came back on the following day (they were closed) so we could complete the purchase, had my tags and registration all ready so I did not have to go to the DMV. The truck (2018 F150) was exactly what I had been looking for and the purchase price was great. I'm so pleased and definitely recommend M W Auto Sales if you are looking for a clean, well priced vehicle in excellent condition.

Failed to mention in the ad that the check engine and tire light was on and the reason (oxygen…read moresensor) why, Failed to mention that there could be potential rotor issues. It was advertised with 200,155 miles on it but the day I buy its got 200,500 plus miles on it. Told these things guy that works there. He would not take off $200 to compensate for the cost of replacing the Oxygen/tire sensor and adressing the rotor issue. I don't get it...he knew the engine/tire light was on and What was causing it but didn't mention it in ad or our conversations could have easily said....oh the engine light is on because of the o2 sensor. No I shouldn't have purchased but I needed wheels that bad. Not truthful about what he sells. BEWARE!!