When you follow the online prompts to sell a car, you think that CARMAX will get the job done…read more I wound up selling my car to a junker. The online tool stated that they would pick up my car, for a $199 fee. On the day of the appointment they reneged on that offer and they could not provide me a good reason. I was told, "It could be a number of factors." I filled the online application and was offered $1700. When my daughter arrived at CARMAX, (having payed $115 for a ten mile tow), CARMAX said they could not take the car because it hadn't been registered in Va. The car had been parked, legally, at my am daughter's home. The DMV was notified and plates, tags were removed. The car had been parked for 2 years. I've seen CARMAX in Spotsylvania County purchase a used 'car, that had not been registered for 18 months. They told my friend not to worry about it- that they'd take care of it. She was purchasing another car from them. I guess that makes CARMAX's decision much easier. No one at the CARMAX in Midlothian could make that decision. I wound up selling the car well below that offer of $1700 - but I had to get it done because my daughter sold the home where it was parked. This leaves a very bad taste in my mouth about CARMAX. My older vehicle had 72k miles on it (and was a 2006). The hood of the car needed painting - no body damage, no accident. A good auto, with title in hand. When I purchase my car, I will not use CARMAX.

Scott Davis was my sales rep. He was wonderful. Extremely responsive and kind. I would do it all…read moreover again. This was a seamless car buying experience when it comes to dealing with Scott.

I sent a message and cars were picked up two days later. He was ON TIME! Professional and…read moreconsiderate. Paid as quoted for two vehicles! Exceptional service and experience.

From the owner: Chesterfields junk car removal stands as a reliable and efficient towing service and junkyard…read morefacility, proudly catering to the Richmond, VA community and its environs. Specializing in cash for junk cars, our company provides a seamless solution for those looking to part ways with their old vehicles while ensuring fair compensation. Beyond towing service, chesterfields junk car removal extends its commitment to motorists through prompt roadside assistance, delivering assistance when and where it's needed most. With a dedication to customer satisfaction and a comprehensive range of services, chesterfields junk car removal remains the go-to destination for towing, junk car transactions, and reliable roadside support in the region.

I recommend them if you're looking for a new car . This is the place to go . They are very…read moreprofessional

Wow! Everything started out good. The sales guy was really friendly and not pushy which I liked so…read moreI bought the car. Now its been nothing but a nightmare they can't seem to get my paperwork correct my temp tag has expired then they're sending things to my old address that I used to live at five years ago I don't understand what is so hard about processing a new purchase.

A family member's van was stuck in the mud. I had called a couple of other towing companies before…read morecalling El Patroncito and they either did not answer or went to voicemail. This was 1:00 in the afternoon!!! When I called El Patroncito and they answered immediately and said they would send a truck right away. They were at the location before I was which was 10 minutes away. They pulled the van out and my family member was back on the road. The price was reasonable too!! Thanks El Patroncito Towing!! I highly recommend this place if you need their services.

I enjoy picking my own parts but to have them pull something big like an engine or transmission is…read moreworth it. I paid 100 bucks to have them rip it out of a ford and got the warranty in case it blows up (crossing my fingers it doesnt)

Yesterday with the heat index at 106 I ventured to the junkyard after speaking with Preston. I was…read moreimpressed with his knowledge base and how he knew exactly what I needed to fix my ac. When I arrived in the sweltering my part was waiting for me. Shout out to Preston and all the staff that helped me get my ac serviced. This is customer service at its best

If I could give them zero stars, I would. If I could go negative, that would be better. My mother…read moretook her 2008 Saturn Aura to be fixed, it had transmission issues. She was told the solenoid/cylinoid needed repair. Then told it wasn't that it was a computer issue. Then told they couldn't get the parts for the computer and therefore couldn't fix her car. The owner, I believe it was, later told my mothers husband that if he were there the day they called/brought in the car he would've told them he wouldn't take it, he does not work on Saturns anymore. They transferred the car to a more reputable shop, only to be told by this shop the car was delivered with no transmission. When questioning Speedy's about this, the repairman responded with "I dont know anything about that". Then they were told the cars catalytic converter was also missing. If you want your car butchered and parts stolen, only to be lied to and told your car is "un-repairable", this is the perfect place for you. Guess they hoped she'd fall for it and tell them to junk the car. Boy did they guess wrong.. especially now that her daughter (me) is aware they robbed my helpless, trusting mother. Not sure why it says SF, Ca under my name. I live in the Richmond area. Take my advice, they may be ok for towing, but if you need transmission work... STAY AWAY!!!!

Had stuff stolen out of my car. The owner is really seems really shady. No customer service skills…read morecurses through text messages to the customer instead. And then says they are going to junk my 2014 car. There are plenty of other shops around you have been warned.

If your car is a diesel vehicle I would not suggest going here. I needed an oil change and…read moreVolkswagen didn't have any appointments for weeks and I didn't want to wait. I called around to a few places to find a place that worked on diesel cars and they said they did. When I showed up there was lots of confusion about my car. Wrong parts were used and eventually they determined they didn't have the part my car needed. I was advised to come back the next day, still no part. Day 3 at first they told me they didn't have the part then a second person came to correct the first so I was finally able to get my oil change. I thought everything was good until I went to get my car inspected...something was wrong with my car. Wrong filter and I had an oil leak (I'm not a car person but I'm pretty sure that was it). So I had to take my car to VW to get the work done correctly. This place was a waste if my time and money. I would never return.

I drove by this place not knowing it was here! I actually had an appointment somewhere this same…read moreday but saw the 10 minute wait sign and HAD to see for myself if this was true. I pulled in and was immediately greeted by a tech to tell me which lane to go in. I only had waited about 5 minutes until the car in front of me was done. I pulled in and the tech was super friendly. I asked a lot of questions and he answered all of them. I believe his name was Nathan and he was one of the assistant managers. I literally sat in my car the whole time and was in and out literally in 10-15 minutes!! They don't just do oil changes, he checked all of my lights, horn, signals etc. Also, if you are a first time customer, you get $5 off! I'm glad I stumbled across this place because I will definitely be coming back!! *This place is also Veteran owned and operated, much respect!*

I found the car I wanted to buy specifically at Sheehy Ford in Richmond Virginia and so I made…read morecontact with James Vance and Stockton. I filled out the credit application and was approved for the 2026 Mustang GT Premium. I flew in from out of state (California) and James actually picked me up from the airport early the next morning. We went straight to the dealership where I made my purchase. I'm taking the time to write this review because from the moment I began this journey with James and Stockton, it was the "absolute" best customer service that I've ever received. These guys were amazing and I must add that the entire staff there was great. I'm a 60 year old man who pays close attention to the way I'm treated especially when I'm about to spend my hard earned money. I have nothing but great things to say about these guys (James and Stockton) along with the entire staff there at Sheehy Ford of Richmond Virginia as the entire atmosphere was warm, professional and inviting. I'd definitely recommend to anyone considering buying a Ford to come here where you won't get pressured but you will be treated the absolute best by James, Stockton and the entire team there at Sheehy Ford of Richmond Virginia. Because of my amazing experience I'll fly in again and again for all my future purchases (by the way this was Mustang #7, I think I like Mustangs). Thanks again to James and Stockton.

I've always expected better from Sheehy, but this recent experience was really disappointing. They…read morepicked up my truck using their valet service, which I thought was a great convenience at first. However, they got it to the dealership first thing in the morning, but I was told at around 5pm when I was supposed to have it back they didn't have the parts in stock. That's fine -- it happens -- but instead of letting me know so I could get the car back and use it until they had the parts, they kept my vehicle sitting there for a full day doing nothing. This is both my work and personal vehicle, so that lack of communication really put me in a bind. When I finally got the truck back over two days later, the driver dropped it off with only 4 miles of gas left until empty. I don't expect anyone to fill up my tank, but come on -- at least add a couple ounces of gas so the customer can make it to a station safely. I barely made it there, pulling in with 1 mile to go and the truck sputtering. Who thinks that's acceptable service? My company paid a lot of money for new tires and a full 40k service. After spending that kind of money, I shouldn't have to worry about running out of gas right after getting my vehicle back. This experience really made me lose a lot of respect for Sheehy.