I purchased a car from this location in July of this year. Before coming all the way to this location (as I am much closer to the location in Prince George's County, Maryland) I had a terrible experience at the PG Maryland location. The staff there were young males at the time ("Ant" being one of their nick names) who were more interested in flirting with the females who came in than selling a car. Once my mother showed up to help me, their attitudes changed completely. Very rude and impatient because my mom had knowledge on car sells and had questions. I was approved for everything, the only issue was the car that I wanted was at a different location (Mechanicsville, Va). I wanted that car specifically at that time and normally cars are able to be transferred between locations. However they wanted me to buy a car off of their lot and I was not interested. After seeing that I wasn't interested in a different car, I was treated very poorly. I was also told they'd have to speak with the manager about transferring the car and that they would give me a call once they were able to. I then decided to drive to the Mechanicsville location myself to get the car, since it was such a big issue for the PG, Maryland location. Once I arrived to the Mechanicsville location I was able to speak with someone who was very helpful. I was showed the car that I wanted while I was at the other location. Unfortunately, when I saw this car in person I no longer wanted it. It looked nothing like the pictures. It had scratches, interior issues and dents that weren't visible in the picture. I was then showed a few other cars and ended up liking one! I made a purchase that day for the car that I was shown and liked. During the paperwork process a lot of things were NOT mentioned. I live in the state of Maryland, which this staff was aware of. I was told part of my downpayment was to go towards my tags,title and registration. I was given paper tags for a month. When it was time to pick up my actual tags, I called the mva (like I was told to by dealer) and was told that I needed to contact the dealer because the necessary paperwork was never sent over. I contacted the dealership and explained to them the paper tags were expiring and it's time for me to pick up my actual tags. The dealership tells me that my tags should be at the mva. The dealership then extended my paper tags for another month; but now I'm back in the SAME situation!?! It is now September, I bought my car in July! I'm being given the run around. No one knows where my tags are!? Ridiculous. I was told over 10 different stories by the staff at this Mechanicsville location as to what my down payment was actual for and where my tags are. Very unprofessional. Very rude for them to be the ones I JUST purchased a car from?! Disgusting. Get a car from eastern motors or anywhere, but here! They are only worried about getting rid of a car and the commission. Once you're off their lot they treat you like you never even made a purchase to begin with. -20 stars if possible! read more