The staff at this Enterprise Car Sales location were great. The sales people weren't pushy at all. They didn't mind that we took a few visits to make our final decision. They had no qualms about the fact that I'm a very tall person and wanted to sit in over a dozen cars to see which fit me best. The finance people were great about running the numbers for a number of different scenarios (with or without a ​trade-in, with or without down payment, different loan lengths, etc.). I've heard horror stories about used car salesmen, but I didn't experience a single one of them at this location. read more

Hello, I want to give huge kudos to Ashley and Marco for assisting me with the purchase of my 2nd vehicle from Enterprise!! They were extraordinary to say the least. They took time to get my payment to something I'm comfortable with, explaining everything from point A to B. They guided me to the right vehicle by taking time to show features that were important to me and not making it feel like I was being 'sold'. I highly recommend purchasing your vehicle(s) from Ashley and Marco!! World Class Experience & Service! Hats off to your guys! See you guys soon. Susan #ARepeatCustomer read more

I am completely Satisfied with my car buying experience here!!!!!! They have awesome customer service. Everyone was friendly and respectful. Very personable!!!!! I had the opportunity to Chat with Nick B. The Car Sales Manager. And after doing so I understood why this location has the reputation that it does. I wouldn't buy a car any where else. I give this place read more

Enterprise Car Sales - Love my new car!! - Car Dealers Near Me - Saint Louis, Missouri

Incredibly friendly, efficient and professional. Excellent customer service.

This place is a joke. They want a 200 dollar deposit. Plus the car rental paid up front 400.00 with a major credit card. They won't even take a debit card. I even bought my car through enterprise 15000.00 dollars. Renters beware. I was even traveling with round trip tickets and he never even mentioned that when I spoke to him otherwise it would have been a lot different if he did. read more

This was my first solo car buying experience, and Ashley made it completely painless. Given my less than stellar credit score, she went the extra mile to get a lower than expected rate. I am completely happy with my purchase, and will definitely recommend this to anyone I know looking for a car! read more

I've been sitting on writing this for awhile. I don't write reviews, and when I shared my story with friends they kind of shrugged and said "that's car sales." I understand. There's a stereotype about car sales culture. For transparency: I had a very smooth and positive experience through 100% of the process. I was working with a sales person named Eliot, and my finance person was Ashley. They were personable, professional, and polite. I was provided excellent mechanical upkeep documentation on the vehicle. In retrospect, however, this is almost irrelevant to me. I told Eliot upfront that I was a first-time buyer (which I was, meaning not buying from an owner). He assured me he would make the process transparent. We chatted, test drove, chatted more. The first inkling I had that something didn't sit right with me was the speed with which we moved from test drive to running a credit check. I wasn't invited to take the car to a mechanic, or any other sort of brake-pumping... this isn't a hard criticism, it was just very fast and there was seemingly no recognition on Eliot's part that spending $16K in one fell-swoop was something a bit out of the ordinary for me. It was inconsiderate at worst. Anyway, I asked point blank when I looked over the numbers, and agreeing to a downpayment, "This includes everything? There are no hidden fees or anything?" Eliot said that everything was included. I process many documents with Ashley and she was also great. The problem came when 3 weeks later I came back to pick up my title. A person I'd not previously met explained how to go about getting my plates. You need to bring such-and-so documents to the DMV. Among them was my receipt for the one-time state sales tax. I said, "Um, so that wasn't included in what I paid?" She said no. I asked how much, and she busted out a calculator and multiplied my total by 9% and said about $1600. My downpayment was $1K. Eliot failed to mention the single biggest out-of-pocket expense of what is the single most significant financial decision of my life so far excluding college, even though I explicitly asked about this. I wrote an e-mail to Eliot, Ashley, and their manager Matt respectfully but firmly expressing frustration. Matt called me and we had a fascinating conversation. Matt explained to me that at this office, they don't like to give estimates on sales tax because, and I'm quoting, "We're not the state of Missouri. And sales tax varies from one street to the next." That's true, it does vary street to street, and I recognize they are not the state of MO. However, there is an online tool that estimates your tax according to your address. I pointed this out and Matt responded that this tool can be off. So acknowledged, it's exceedingly unlikely to be off by a huge swing. I also pointed out that one of his staff had, in fact, given me an estimate of the tax while in her official capacity of representing his branch. Critically, this estimate was provided to me AFTER I purchased the vehicle. Matt suggested to me that I must have been aware that there was a tax. I conceded that yes, having made hundreds of thousands of purchases in my life, and also not being a total nincompoop, I'm aware that taxes exist -- but in no other transaction in my entire life has the tax not been paid at the point of sale. As a first time buyer I had no way of knowing this, and it's also not the case in each state. Enterprise did my financing through Western Credit Union. I called and asked if they could alter the loan to include the $1,600. They said no. Matt tried to see if he could get WCU to do this from his end, and they said no, and also that it was now (as of just months ago, apparently) uncommon to roll the tax into a loan. I'm grateful that Matt called me. It's not fun or easy dealing with an upset customer. That's worth the one star. Eliot, even though I expressed (respectfully) my surprise that he never reached out to me, and even though he several times told me that this wasn't a one-time relationship, that I should feel comfortable contacting him with any questions, he never responded to my e-mails. Matt, while he contacted me, made me feel that I should have been aware of this, and didn't acknowledge that one of his staff had, in fact, given me an estimate of the sales tax, despite his claim that it's important to him that Enterprise not give rough estimates. Had I simply been informed that there was a sales tax of roughly 9% to be paid after the point of sale, I would have timed my purchase differently. I'm happy with the car. No complaints there. I just would have given myself a few months to save up for the sales tax -- if any of Eliot, Ashley, or Matt had done me the courtesy of mentioning the single largest expense of this decision to me. read more

Easily the most positive car buying experience around! I just bought my first car from these guys and they were extremely helpful and did not pressure me at all. I walked away with the exact car I wanted at a price I am comfortable with. Harry and Collin couldn't have been any more helpful or friendly. I will only be buying cars from Enterprise from now on. read more

I always am welcomed like family. I am a very loyal customer when it comes to enterprise rental. I don't think I would get treated any other way if i went somewhere else. The employees are the best! read more

I was here to rent a car for the weekend. I got there right at close, and the staff were all still very professional and friendly towards me. My favorite part was that I got to pick out which car I wanted to drive! It was a very speedy and painless transaction. I will definitely use them again when I need a rental car! read more

These guys sell good cars at good prices. None of the haggling or high pressure salesguy stuff. Everyone here was very nice, and it was the easiest car-buying experience I've ever had. read more

They have great customer service. They did everything in their power to make sure I left with the car I wanted. And that I was completely comfortable with it. Only downside is that they didn't have much variance of cars on their lot in my price range. You can get one from a different lot but it costs to have it transported to this one. read more

So so so easy!! Got a steal of a price! Everyone is so friendly and patient and knowledgeable. I'm only buying cars from here from now on!

Derek and the crew at Enterprise Car Sales know about excellent customer service! I actually "enjoyed" buying my new vehicle and they made it so easy! Excellent follow up service as well. If you want a good car with no hassle, go see this team! read more

The experience of buying a car to fit our needs and budget could not have been easier. Mark found what we were looking for and made it happen. Everything was so easy. We got a good deal and we love the car. read more

This place is awesome. The customer service is top notch. The staff was always friendly and patient. I will recommend them to all my friends and family! Definitely 4 stars! read more

Update: I received a comp for the rental. Though I was still aggravated that enterprise did not want to take on the responsibility of the car being plated incorrectly, I feel like the manager at least made a small effort to make me happy. I will not be using Enterprise ever again. read more