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    Enterprise Rent-A-Car

    3.3 (87 reviews)
    Open 7:30 am - 6:00 pm
    Updated a few days ago

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    Vence M.

    We had to get a rental last minute after our car got damaged so I called a couple of enterprises to set-up a rental asap. When I called this location at around 4pm, they said that they can have one ready for us the next day, bright and early at 8am! When we got there, Princess helped us out - she was very nice, accommodating, and worked efficiently despite some hiccups with car availability! They gave us a 2022 Camry that was freshly washed. The return process was simple and hassle-free too. Kudos to Princess and her team for providing excellent customer service!

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    24 days ago

    All the employees at this Enterprise are so amazing! So kind and so helpful! We will definitely be coming back here again. Highly recommend!

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    2 years ago

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    3 years ago

    Good location, easy car pickup and return process. Rented a car for a day - everything went great. Definitely recommend

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    3 years ago

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    2 years ago

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    4 years ago

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    2 years ago

    Only one person working at the counter. Arrived early for my reservation and ended up waiting more than 30 minutes to get my car.

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    4 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    8 years ago

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    4 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    17 years ago

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    18 years ago

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    8 years ago

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    10 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    13 years ago

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    9 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    17 years ago

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    Page 1 of 3

    Ask the Community - Enterprise Rent-A-Car

    The rates are always so high here... like $80/day for a crummy compact car. Is there a secret to get the $25-28 rates that I see in reviews on here?

    Hi Tim! Our rates are always based on availability so there's no secret rates but the specific dates and times you need the rental will affect the cost. If your dates and/or your pickup location are flexible our Reservation Specialists will be… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Enterprise Rent-A-Car

    Great customer service every time I go into Bucktown Enterprise.

    Mentioned in 2 reviews

    Read more highlights

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    Hertz Rent a Car

    Hertz Rent a Car

    3.5(4 reviews)
    3.0 miNear North Side

    I am very impressed with Chris at this location, very professional and helpful. In addition, the…read moreservice he provided was exceptional. I will definitely return as it is a much better and quicker delivery than the Westin Michigan Ave location. Don't hesitate to bring your business here!

    4 stars for the car - we got a Chevy Cruz for 8 days to drive the circle tour around Lake Michigan…read more The car was clean and very easy to drive. However, they gave it to us with an empty tank (because their gas pump was "broken"), and while we were able to return it empty it's very inconvenient to have to fill up first thing (especially in Chicago during rush hour). We probably returned it with 2-3 gallons more than it had when we picked it up because who really likes to drive around on an empty tank? 2 stars for the service. The office is tiny, hot and smelled like vomit when we returned the car. The man who checked the car out spoke quickly mumbled and everything under his breath, so we couldn't understand him AT ALL. The man who was there when we returned the car acted like a robot and like his personality had been beaten out of him. It also sucks big time to have to pay an extra $100+ to have another driver on the account, when it costs them NOTHING. I know that's a Hertz-wide issue and not specific to this location, but it's enough to have us look for another car company next time that doesn't charge so much for a second driver.

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    Getaround

    Getaround

    3.0(202 reviews)
    4.0 miThe Loop

    Out of all the car rental services I have used, I like Getaround the best for short trips (less…read morethan 1 day). I've used Turo, traditional car rental companies (Hertz, Enterprise, etc.), and Zipcar. I think Truo and traditional rental companies are built more for longer term rentals and Zipcar is the most comparable. The hourly rates for Getaround are fairly reasonable, much better than Zipcar, plus Getaround doesn't charge a monthly fee. However, there is a reason why Zipcar is so expensive: the cars are owned and maintained by the company instead of ordinary people. With Getaround, you're renting out other people's cars and so the company doesn't have full control over the vehicle. It is possible that you may book a car that looks pretty good in the listing but when you get it, it's kind of dirty or not what you expected because the owner doesn't clean/maintain it. That is not necessarily Getaround's fault. For me, I've accepted that this may happen (and it has before), but for the money I save by not using Zipcar, it's fine by me. I have used Getaround so much that I know which cars in my area are clean and well-maintained and I tend to stick to those. If you're not willing to take the risk that a car might not be in perfect condition, then I'd say you should be willing to pay a premium for that. I've had maybe 2 interactions with customer service and both have been very good. I once got automatically charged a lot for gas because the car is parked on a slope and that affected the fuel level recorded after I dropped the car back. I only drove 5 miles in a 22mpg car, but the fuel level recordings made it seem like I used nearly 10% of the gas. I got my money back after explaining to CS via email. Another time I dropped off the car and then when I got to my apartment 2 blocks away I realized I left something in the car. I was able to call a customer service rep via the app and they waited on the phone as I walked back to the car and helped me unlock the car to get the item and lock it back up. Based on all of my Getaround experiences so far I'd definitely recommend it if you're a fairly flexible person with realistic expectations.

    Crap cars and absolutely NO way to retrieve or contact the owner after you lock the car if you left…read morean item. They should at least provide you 1hr in case you did leave an item. INSTEAD their customer service (which is really non-existent) tells you--you need to rent the same car again for an hour--in the hopes your item may still be there..., SERIOUSLY. What BS. NEVER AGAIN.

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    Getaround
    Getaround
    Getaround

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    Budget Rent a Car

    Budget Rent a Car

    1.4(89 reviews)
    0.8 miBucktown

    Extremely frustrating experience. Jeff called just 30 minutes before our scheduled pickup to tell…read moreus there were no trucks available. By that point, we had already reserved building elevators and arranged both loading and unloading crews--everything was set. His only suggestion was to call the Budget 800 number. I did, and they said they'd call back within 4 hours if they could find a truck. It's now been over a day, and I've heard nothing. Thankfully, Penske came through at the last minute and we were able to scramble and get the move done--but it was unnecessarily stressful. I will never rent from Budget again, especially this location.

    Of course with crazy gas prices I opted for the pre-fuel, but found a better price and re-fueled…read moremyself. They also DID NOT scan my vehicle in when I returned it and I was recieving text messages 3 days later saying I had not returned the car. When they finally updated the system that it was returned on the correct day, they charged me $150 dollars for a the truck that I already refueled!!! I am still going back and forth with them about the charges as of right now! They are telling me to show reciepts but I paid $100 of it with cash and $26 on my card. I HAVE NEVER NEEDED TO SHOW GAS RECEIPTS IN THE 25 YEARS I HAVE BEEN RENTING CARS. They are trying to tell me there is nothing they can do without proof...BS computers do what humans tell them to do. The staff not scanning the vehicle in properly should be enough to show good customer service. On hold now for a supervisor...SMH.

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    Budget Rent a Car
    Budget Rent a Car
    Budget Rent a Car

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    Avis Rent A Car - Look for the GREEN Self Park sign, it's "arrow" points to AVIS/Budget group location. ;)

    Avis Rent A Car

    2.1(107 reviews)
    3.4 miThe Loop

    Back in May, my wife and I were to begin our long awaited Route 66 trip. Our fear was that we…read morewould get an older model car and that we would be more worried about the car than seeing all the sights along the way. To alleviate that fear we went to this Budget office the day before, to see if there was any way of securing a newer model car. The rep at the desk said that he could not guarantee what cars he would have the next day, which sounded reasonable. So we came back the next day with our fingers crossed. The rep we spoke to the day before wasn't there, but the rep asked us, " are you the ones doing the Route 66 trip" ? We said, yes we are. " Well, I have a note here to save the brand new Toyota Camry Hybrid for you." Needless to say we were more than pleased. It made our Route 66 trip even more enjoyable. Promised myself I would write this review when we got back. Although this is late, that does not diminish what appreciation we have for that rep that worked on that Wednesday. Thank you sir.

    We reserved a car months in advance & came to pick it up. Pick up was very easy our paperwork was…read morecomplete and we were in a new rental in 10 minutes. We had a clean 2024 infinity Q 80. The car was luxurious, had plenty of room for our luggage and a third row of seats. It was easy & comfortable to drive.

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    Avis Rent A Car
    Avis Rent A Car - Entry way, gotta wait in Lobby for associates to wave you in. ;)

    Entry way, gotta wait in Lobby for associates to wave you in. ;)

    Avis Rent A Car - Favorite car rental place!!! They are excellent at this location!

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    Favorite car rental place!!! They are excellent at this location!

    Enterprise Rent-A-Car - carrental - Updated June 2026

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