I've gone here for two years for my car rental for work and honestly both experiences has been so…read moresmooth and great. Irene at the front desk has great customer service and shows you your vehicle options for your trip. Cars are always clean and tidy with no smell. They take pictures before the vehicle leaves with you. I think the prices are affordable and overall I'll be coming back here to rent a car in the future.

Downloaded yelp, made an account, and typed up this review all while waiting in the office with no…read moreemployees in it. Been here 30 minutes and haven't seen a single person. The phone rang multiple times, still nobody here. I budgeted plenty of time for me to rent a car and go to work. This is going to make me late, or nearly late. Unacceptable levels of customer service from Hertz.

My car broke down and was towed to Bakersfield and I made a Hertz reservation but when I arrived…read more(I'm from Las Vegas) , Hertz was closed for a 3 hr lunch (!?). So I walked next door and BOOM got a car and was on the road within 20 min. Thank you for being there for me and covering for Hertz's error!

One star rating on this particular day. Oh yah, I remember this day…read more Here we go... My car went Ka-flooey on the freeway and I needed to rent a car pronto. My auto dealership no longer provides rental cars due to some taking advantage of that service by trashing and total'ing the cars. Gee, thanks Hyundai customers. So here we are getting back to the car rental place they referred. Ok, getting a car and picking it up was a breeze. It helps to have all your info in order and an established relationship with this shop. Or so I thought. Ok, so since my car issues were covered by warranty so was my car rental fees. Love Hyundai's warranty. So that means I had to return the rental car since the dealership got my car fixed right away. So I'm on the freeway about 15minutes away from their shop and I know I'm cutting it close so I decide to call them to give them a heads up. The guy who answered was like, "Well we close at 5." Me: "I know this, that's why I'm calling. I drove over an hour to get here and I'm getting off the exit right now and I'm basically right around the corner." You know what he asks me? This guy says, "Ok well can you pull over and read me the card info?" Me all dumbfounded and shocked. "Well if you want me to pull over and do all that, you might as well wait me for so it would be easier to just swipe my card." Duh, right? He acquiesced. So since the auto dealership is going to pay for everything, I'm going to get a credit. I have to cover the taxes and some fees, but the dealership will cover the daily rental fee. This guy, not the manager, seemed all pushed out of shape. On a Tuesday? Really? I got my credit, but I was not happy on the inital suggesstion that I pull over off the freeway to give him my card info over the phone. Not concerned at all for my safety, all about money, money, and let's speed this up so I can end my shift type of vibe. I think this guy's customer service skills needs a refreshing and ya'll need to do better for a paying customer with excellent pay history. I'm just saying. See you some more on Yelp 2026, but at this place...I don't know, I just don't know. Time to share....Go.

My family of 12 took a trip to Disneyland and had the pleasure of booking our rental with Chris, he…read morewas super kind and extremely accommodating! The van was amazing. Super smooth ride and wonderful on gas. We were truly amazed at how much we were able to get around before having to fill up the tank again. The trunk space was more than enough for the 12 of us, plus we had room for a bunch of blankets and boxes of snacks and water. We would definitely book a rental from Chris again! Thank you so much for taking care of us!

Best decision ever made!! We rented a 12 passenger van to go to Eureka for our daughter's wedding…read more This thing was loaded! It was literally like riding in a Cadillac! It got great gas mileage and the large screen was perfect for navigation. Each seat had a cup holder and usb port to charge everyones phone. The van was clean and the rental process was smooth. Chris was easy to work with and explained everything and answered all our questions. It was worth the money! Don't even hesitate to rent one if you're on the fence about it. You won't be disappointed!

Honestly the best customer service I have ever experienced. Staff was able to hook me up with a car…read moredespite having a very limited supply and even drove me to get my phone, that I had mistakenly left behind. They were so kind and went over and above any expectations. If I could give them endless stars I would.

Shout out to Joseph who helped me out when I was in a tight spot with my wife and kids stranded in…read morethe park. He was super helpful and went Above and beyond to make sure I got a car and got back to my baby. Infinite gratitude

Friendly staff , lots of cars to choose from. Reasonable prices . They will pick you up and drop…read moreyou off if needed.

Eileen and Logan really came through for us when our car broke down on the side of the toad 20…read moremiles outside of Los Banos on our way to Calistoga after Enterprise not only refused to pick us up, but wouldn't stay open past 5:00 so as to allow us time to get towed into town. I wouldn't rent from anyone else in Los Banos. Thank you, ladies!

This place is still my go to and my recommended rental to others!…read more Charles has been helping me since day 1 and I always get what I need to help me out with no hassle. It's so easy to rent and make reservations with a rewards profile online, returning is as easy as dropping off the key and getting a receipt. Love this place and so grateful to rent cars for such great prices when I don't want any wear and tear on my car!

I had a disappointing experience with Hertz. I reserve an ev cargo van but they said not available…read moresince they were all moved to the bay area yet it still shows in their system at two local stores. Employee did not want to help me get refund told me to do it online. Which if I cancel online would not refund me the full amount. I had to file a dispute with my credit card to get my refund. Poor service and waste of time.

Rent-A-Car in Oakhurst is very courteous. Anthony Rodriguez is exceptional. When I did not have…read morea ride. Gave me a ride home after I rented my car. I I used this business more than once. Because I can always rely on a car when I need one. I highly recommend Oakhurst enterprise, very friendly staff very quick at getting you in and out to your car. And you're ready to go. very accommodating. Cars were clean and fueled up. Thank you, Oakhurst.

Our car was from Alamo at the airport but we had to come here from mariposa (35 min from store)…read morewhere we are staying since it's the closest partner branch I assume. We were hoping to get the car dropped off to us since national (another partner branch) has offered that service (maybe it's different here) There's only one person running the show. We came here to exchange our car since ours had a nail in our tire and we had to change it for a donut. It took an hour to finally get something. The gentleman there was very nice, but we paid for a suv and he gave us no choice but to take the Camry which was only a quarter tank full. We already filled the suv and it was very inconvenient to have to fill this one up too, I assumed at pick up it would be full and we could be on our way to the Yosemite National park. This is our last day so it was pretty annoying having to deal with all this... I think they know their customers are desperate so they can get away with these things... unfortunate.

Unlike many other reviews here, I had a great experience. The kiosk is inside the airport (no…read moreshuttle needed), and the cars are just outside that. When I arrived, there was no line, so I walked right up to the employee and got taken care of quickly. Once I was done signing the paperwork, I walked outside and was given several options to choose from. After that, I was on my way. Returning the car was just as easy as picking up. The return is the same place you pick up the car, and it was quick and easy.

Beware of the Sales Scam... While at the counter the clerk…read moreasked me if I wanted to pay for my gas now or bring the vehicle back empty. I wondered if they did things differently in California so I asked if the tank was full now and was told it was. I asked if I could bring it back full and the response was, "You can do that, too." What a slimy money-making scam they've got going. Other than that, the rental experience was as expected.

5/5 Great experience…read moreat this Enterprise location. I already had my reservation booked over the phone, and the process was quick and easy from start to finish. The location is conveniently located on the corner of Blackstone, making it easy to find and access. The gentleman who helped us was friendly, professional, and got us taken care of right away. The truck we reserved was available, and the rental process was smooth. They performed a walk-around inspection using a tablet to document any existing dings or damage before we took the vehicle, which was appreciated. We were in and out fairly quickly, and the overall experience was hassle-free. They also have useful items available for purchase if you're renting a truck and happen to forget things like tie-down straps or moving supplies. My only suggestion would be to have some music playing in the lobby. It was extremely quiet while waiting, and a little background music would make the atmosphere feel more welcoming. Overall, I'd definitely recommend this location and would rent from them again.

Marco and Kirsten (apologies if I spelt wrong) were incredible. Marco is the one who got me in the…read morenicest car my insurance would cover. He was quick, kind, and helpful. Kirsten (assistant manager) was very helpful for the return of the vehicle. She opened a new desk to help me when there was a line and was also incredibly friendly. The car was clean and in great condition. Thank you Enterprise!!!