We rented a vehicle from this company. They are very friendly and helpful. Within less than 10…read moreminutes we're heading to chicago and got our vehicle with no haggle no hassle very smooth transaction. Antonia Yamat the branch manager exceeded our expectations as a customer. She is very pleasant, knowlegable, friendly & nice to. 5 Stars to you Antonia Yamat. Keep up the wonderful great job. Your company is so lucky to have as their Branch Manager. God Bless & Wish you all the best and success in your company.

I don't typically write bad reviews; if I have a problem, I try to solve it with the company…read more However, when we rent a van and apparently get a tiny chip on the windshield (we were not aware of when it happened), I will not sit quietly when we're told that it's going to cost US $700 to fix that! Seven hundred dollars is an absolutely absurd price, and there has to be a better way of dealing with that. Companies like Safelite exist for these exact moments--tiny chips can be fixed up and not be an issue any longer. There is not a NEED to go through the dealership and get an entire new, special windshield put in and charge a family $700. Especially for something that isn't caused by neglect or recklesness. There is no way to prevent an accident like a rock, and no need to charge SEVEN HUNDRED DOLLARS to fix that. Absurd.

I booked a trip that originated at ORD with drop off at MKE. During my rental, I accidentally…read moredropped my wedding band into a crevice of the center console, landing somewhere underneath the cupholders/parking brake. Knowing that I was going to file a claim with my insurance company for the loss, I informed a manager at drop off what happened just in case my insurance company asked if I had informed them. This manager was so nice. He said I should enter a lost and found ticket with enterprise so that I could give my insurance company proof that I informed them. The branch also called me later saying that they were pulling out the center console and seats to see if they could find it for me! Unfortunately, the car design probably made the ring fall further down, but the effort of this team went above and beyond my expectations. I encourage you to support this business if you need a rental car at MKE airport.

DO NOT RENT A CAR HERE This was not only the worst car…read morerental experience I've ever had. It's the worst company I've ever dealt with! FYI, Enterprise and Alamo are the same company. This Milwaukee Airport location gave me a car that was 300+ miles overdue for service. There was a mechanical problem and the only solution was for me to call a tow truck and get an Uber to where I needed to go. To add insult to injury, after dealing with this, they wanted me to drive the car back to the airport to have the oil changed! The service rep then told me to compensate me, he would extend the Rental for 3 days, to make up for the 3 days I could not use it. What he did NOT DISCLOSE, was that there was an additional $225.00 charge! Since they had my credit card, they just added it to my bill, despite my disagreement! Stay away from this Alamo/Enterprise location!

They don't like it when you reserve through Hotwire, but their rates are higher when you rent from…read morethem. Part of the Enterprise conglomerate, the airport office is in terminal and open earlier and later than any area branch offices. The lone desk worker was great. My car had windows dirty on the inside, I would rather have the outside of the be dirty than the inside.

Excellent service. Very helpful. Nice and pleasant. Will use again. Vehicle clean and sturdy…read more Thank you.

the line was about 40 people deep so my husband checked in online and easily picked up the car. No…read moreissues. In and out. The issue for me was the car was not cleaned very well. We found the following items in the car: RNC pin [3rd row cup holder] rubber duckie in a plastic container (like from the $25 cents machines) [Under a seat] dental floss stick [Drivers side door] Drop off was super simple. Drive up. unload and be on your way. As much as we created a wild story about how the RNC got wild and our minivan was at the epicenter of it all... you should clean your vehicles better.

Unfortunately, our experience renting a car through Budget at the airport was very disappointing…read more We waited in line for over an hour just to pick up our rental vehicle because the location was understaffed and reportedly down two employees. To make matters more confusing, the Budget rental kiosk was closed and customers were redirected to the Avis counter, so this review is really based on our interaction with the Avis staff handling Budget rentals. While I understand that staffing shortages can create a stressful work environment, customer service should not suffer as a result. The supervisor came across as rude and visibly stressed, and another employee seemed to take personal offense whenever customers expressed frustration about the long wait or the lack of organization. Rather than showing empathy, the staff appeared defensive and dismissive. The entire process felt disorganized and unnecessarily frustrating. Based on this experience and the poor customer service we received, I would not choose to rent from this company again and would not recommend it to others.

I rented a car here and they pushed the toll pass on me hard at the counter. I did not use and did…read morenot need it. Be careful of the upgrades they push at the counter. Update* They called me and said they would refund me the toll pass since I did not use it.

This company is a complete and total Scam. They should be…read moreshut down for their dishonesty and lack of integrity. I rented a vehicle for 24 hours and had no issues but after returning, I received a "damage" report stating there was bumper scuffing. The photos are a joke and reflect most likely pre-existing scrapes that I unfortunately did not photograph. They are demanding $1800 in repairs. NEVER EVER rent from this scam operation.

This place has the best deals near the airport…read more Better than Thrifty. Better than Hertz. Better than Budget. Better than Dollar. WAY better than Enterprise. Be mindful that it's not located at the airport, but it's close enough. Now, the actual location is...shall we say, "secretive". Not like Knights of the Templars secretive, but you're not gonna find it without some effort. Oh, and the woman with the Eastern European accent is super nice. At least that's her front. Hmmm.

For some reason, Advantage can often be the cheapest car rental in town, and the cars are fine,…read morecomparable to the bigger name companies that sometimes have double the rates. But the customer service is weak, and they have some odd restrictive policies. This is the only place that charges extra for a spouse to drive (enough to raise the rate above Enterprise, usually the next lowest), and when you rent they are merciless in trying to bully you into the extra insurance coverage you most certainly don't need if you use a major credit card (which they require) and already have your own car insurance. Because of their low prices, I've rented a few times, the counter help has never been very friendly, and they can only really handle one customer at a time.

I got lucky at National Car Rental... Not 80's Rom-Com Lucky, but lucky enough to score a nice…read moreVolvo sedan in the Emerald Aisle for my short trip south to Mt. Pleasant. The car drove nicely and had a full-tank range of 480 miles. On the return, the staff was so amazing and asked questions about the car and were talkative and friendly. I wasn't in a hurry and was glad people are talking to people again. Ari checked me in and verified my fuel tank and sent me on my way to the terminal. Thanks for the warm welcome back to the airport!

Renting from National Car is so much fun, because if you're Emerald Club - you get to choose the…read morecar that you want to drive. Sometimes, I even enjoy that feeling of pulling into the Aisle, and running to the coolest car you can pick, with the conquered feeling of joy that you beat a fellow traveler who was eyeing that exact car. However, this place yield far from any emotion other than sadness. This place does have an Emerald Aisle, however, is about a boring a selection of cars as you can get. The only selection you have to choose from is a color assortment of Impalas, Malibus, and Cruze's; all of which do not have heated seats, sun roofs, and some cars don't even have a back up camera. If you want an all wheel drive, you have to pay extra, if you want even a Hyundai, you pay extra. I'd totally enjoy this place more if they allow more diverse rental cars for Emerald Club members, similar to the selection you can get if you rent from Ohare.

absolutely the worst. Atlanta was a 4 hour wait for cars…read more Milwaukee was an hour wait. i'm finished with Dollar. they are terrible

Cindy at General Mitchell was very helpful and quick with handling my car rental. Easiest car…read morerental experience I have ever had.

This past weekend ( 5/1 - 5/4) I rented Budget for the third time. I will NEVER do it again…read more While the cars are nice and the employees good, the wait times to get to an agent have been at least 60 minutes to 75 minutes long. There are plenty of computers and NEVER enough staff. I see others have had the same issue. Why ask what time our flight gets in if you don't staff accordingly? I understand your rates are generally lower than many other companies, however that's your issue when you don't have enough support staff. I am 75 years old and cannot stand (in line) that long. Thank goodness my son has been with me and he stood in line until our turn in line came. Others will continue to rent from Budget, i will never do that again. Natalie Swanson

Budget at the Milwaukee airport sucks. My dad had a rental reserved for 6/21/26 at 1pm. Nobody was…read moreat the counter for at least 2hrs which is unacceptable. It is an airport location. He is a 70yr man with breathing problems with a reservation. I will not make this mistake. Thankfully Almo was able to get him a car and send him on his way.