Cancel

    Open app

    Search

    Enterprise Rent-A-Car

    2.9 (15 reviews)
    Closed 8:00 am - 5:30 pm
    Updated a few days ago

    Enterprise Rent-A-Car Car Rental Photos

    From this Business

    Recommended Reviews - Enterprise Rent-A-Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sam B.
    439
    4
    1

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe S.
    46
    42
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 1
    Thanks 0
    Love this 6
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Wendy M.
    10
    92
    44

    16 years ago

    Staff attitude is not friendly. They are snooty, bad, and borderline rude.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Enterprise Rent-A-Car

    Dollar Car Rental - Ugh. Dollar is AWFUL

    Dollar Car Rental

    1.0(2 reviews)
    6.9 mi

    Wow. We will never rent from this place again…read more We arrived in Rochester around 7pm and had reserved a minivan for 7pm. The guy at the counter seemed brand new and it was the girl at the counter's first day. Unfortunately for us, Dollar did not have our vehicle ready. They didn't have any comparable vehicles and we proceeded to wait for TWO HOURS for our van to arrive. During the 2-hour wait, I witnessed NUMEROUS additional unhappy customers. One lady in particular got into her rental which had an EMPTY TANK. When she came back in to complain, the guy at the counter kept telling her that she prepaid for gas and could bring the car back on empty. She repeatedly kept saying she understands that BUT the car is supposed to be filled when she picked it up and THEN she could return it empty. It was like an Abbott and Costello bit. But she was right. Needless to say, we got our van around 9:30pm. I did not check the mileage upon getting into the van. Upon returning the van, the lady was like, "Ohhh, you guys drove a LOT of miles and the computer does not like that." I'm like, "Well, it did feel like we visited friends and family non stop." Well, looking at my receipt, it claims we drove a whopping 2346 miles. For reference: a cross country trek from Los Angeles, CA to Rochester, NY is 2634 miles. There is NO WAY, toddling around Rochester, NY racked up 2346 miles. Our van had Massachusetts plates, for all we know, this crappy ass company didn't check in the van correctly before us and tacked all those miles onto our trip. We better not get some random bill in the mail. Needless to say, we are not happy with how poorly run this company was. I'd try another company.

    Worst experience. Flight arrived late dollar rental car counter was closed sign said pick up…read morevehicle at hertz. Waited 20 minutes no one showed up. I ask security for help her respond was they are closed I asked if they knew flight was delayed and passengers needed to pick up vehicle should've they wait she said yes they are supposed to. I had to pay $60 for a taxi I called dollar number was connected to the Philippines the woman said I have to contact to see if u picked up the car I said if I had the car I would not need to talk to u . 3 days later no car no information I'm told maybe I'll be refund in 10 days since the vehicle was prepaid. Worst service no local contact number never again.

    Enterprise Rent-A-Car - carrental - Updated June 2026

    Loading...
    Loading...
    Loading...