The staff were friendly and helpful. The vehicle was new and clean, but it had a rattle-noise in…read morethe rear. Otherwise performed fine.

They should offer full coverage like every other rental service. I came in after booking a car off…read morebooking.com and was told I can't rent a car if my personal car don't have full coverage. They didn't have coverage available and kept mentioning a waiver but wouldn't explain what it was or how much. I went to Entetprise and drove off the lot in less than 5 minutes, after wasting over an hour of my time trying to rent with Hertz. Never again!

A great bunch of guys to do business with! I have used and refered 5 Star many times and never been…read moredissapointed. Moral and ethical folks to do business with

I truly cannot say enough positive words about Daniel and his family-ran business Victory Van & Car…read moreRentals!!!! When it came time to plan my wedding, booking transportation for my guests was high on my list, but living in Chicago and planning a Shady Valley, TN wedding came with logistical elements. Daniel listened to my transportation plans and helped make them a reality with the utmost professionalism, empathy, patience, and down-to-earth honesty. He always responded to my emails, phone calls, and texts promptly and is one of the best communicators I've had the joy of working with. He went above and beyond to make me feel secure in the process! This company is very detail-oriented, competent, and legitimate while still keeping that small business, family-ran feel that made my wedding experience all the more personal and special. Everything went smoothly day of the wedding. It was all taken care of perfectly! Daniel and the other driver he appointed were true gentlemen. Many of my guests had never been to East TN, and Daniel and his team were the most wonderful representations of the kind, courteous, and truly skilled people that make me proud to be from Appalachia.

From the owner: Victory Van Rentals has been providing the Johnson City area with reliable transportation for the…read morepast 15 years. Let us transport you to and from your next mission trip, summer camp, sporting event, educational trip, bachelor party, golf outing, family reunion, vacation, or business trip. Rent a 5, 8, or 15 passenger van/SUV's. Handicap accessible vans also available. Open 8:00AM - 6:ooPM, 7 days a week to assist you with your rental needs.

Wait before you rent a car any where else, this is the place to go…read more i called last week and reserved a car to pickup today, these people are very friendly over the phone and in person. when i arrived the car was sitting out front waiting on me, no long lines to wait while they go get my car ready as do the big rental agencies. went in, checked in gave the necessary documents, checked the car and i was on my way in 15 minutes or less. last but not least the pricing was excellent and the car was extremely nice. thank you, will only rent from here from now on.

From the owner: Pro Rent A Car offers car, minivan, SUV, and truck rental options in the Johnson City area. Whether…read moreyou need a vehicle for corporate travel, a personal vacation, or are in need of an insurance replacement, we are here to help! With years of experience in the car rental business, we are proud to provide outstanding customer service and budget-friendly prices. Give us a call to request a reservation!

Excellent experience every time. Tierra in the service department goes above and beyond--highly…read morerecommend Smart Auto!

Bought my car there and Shelly was my sales person. She was amazing! I was disappointed because I…read moredidn't think I'd be able to get the car I wanted but I left in the car that I wanted and I LOVE IT!!! Shelly was very patient (I'm not the easiest person to satisfy) and I tend to sometimes be a little hard on my reviews but I can honestly say that I have absolutely NO complaints when it comes to Smart Auto and their staff. My car was financed and I drove out of the lot in approximately 2 hours of arriving but I test drove 2 different vehicles and wasn't sure what I wanted when I first showed up. The man that done my paperwork and finalized everything(I apologize, I don't remember his name) was great as well. Tyler is also an awesome salesperson to talk to. My son and my sister have both bought vehicles through Smart Auto but Tyler was their seller, he was busy when I first went but I have to say....Shelly done a great job, no disappointments whatsoever!!!! Keep up the great work Smart Auto!!! You are all awesome in my book! I haven't dealt with the service department yet but will be very soon for normal maintenance. I will be posting my opinion on them as well.

If anyone gets a flyer from Grindstaff's Used Cars in Elizabethton and you match three blue cars on…read moreit. There is nothing stating you are not a winner, in fact, it states you are a winner of $2,500 with 1 in 50000 odds until you go to collect it. Then they hand you a pair of cheapest of cheap binoculars and say here is your prize. And yes fine print states only prizes and odds of winning. Nothing more nothing less. The hotline rep tells you to take the mailer to claim prize once verified. I bet a lawsuit would really make them rethink their ways of getting people.

Amazing place. Reliable and very knowledgeable people. Highly recommended this place.read more

My car wouldn't start so I made an appointment with Ponders and they scheduled an appointment for…read moremy car checked it out called with what they found discussed the repair and the timeline. So with having to order the part needed and the repair it was done in a timely manner and very affordable pricing. Ponders is a locally owned business and they care about their customers and the community. Very respectful people working there

"We don't allow smoking in our cars," the associate says as you sit down in a four-door ash tray…read more When inspecting the vehicle, be sure to mention to the associate that the car smells like smoke, so that you do not get punished for somebody else's cigarettes.

So after wasting a hour of my time at Hertz I went to enterprise and drove away in my rental within…read more5 minutes. They offer additional insurance unlike Hertz. Hertz don't offer you additional coverage if you just have Basic coverage and will not rent to you if you don't. Long story short Enterprise is the best! They are more professional, courteous, and I will definitely be using them from now on.