I love the customer service here. They provided fast service today and always enjoy the vehicle they provide. I'd prefer a full tank of gas to start with, but that's not always the case. I do love how they call to confirm your rental pickup. I recommend this place. read more

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I had reservation on the 02/12/2026 @8:15 AM when i arrived the person by the name Dominic was at the kiosk give him my driver license and my credit card all was ok; he went got the car he came back inside and said to me the car looks good any question let us know, i said thank you but I'm going out to check the car and take a video that what i did and when checked for the spear tire I couldn't find it, i go back inside and said there no spear tire and he replied did you check the trunk i said yes then he replied the car come with no spear tire i can add for you the road assistant then i said my coverage cover that and possible give me another vehicle with spear tire he got so made and come to my face and said give me my key i replied i have no key you never give me the key then he said i will call the cops on you i told him be my guest he did i called customer service they take my statement and cups as well. i give this 1-star review not just because the manager was bad, but the field manager as well because he never car to contact the customer and fix what his employee caused the customer. at least check the camera and don't just listen to one side story. shame on you all. read more

Unfortunately they do not inform you of everything you will be charged at the end of your rental. I'm 22, and I was not informed by them that I would be charged a fee of $25 daily of my rental for the reason being that I'm under 25 yrs so they have a young driver fee. My brother had gone a few days before me and they claim they told my brother about it. They assume because they told my brother then apparently my brother is responsible to do their job and inform me. If im the one renting out the car and signing papers I would believe it's their job to tell me personally. Not to expect or to believe my brother told me. read more

I use Enterprise Car Rental every time I'm in town, including Puerto Rico and would never use another company. Hands down the best value. I would like to recognize two staff members Bobby, Sidney & their team go above and beyond ,and the customer service is excellent.I love using their services every time I rent a car.Plese recognized them.You have an amazing group of employees ,so far what i see they enjoy what they do. Thank you Julius Sanchez read more

The customer service at this location is exceptional! Upon entering the center I overheard a women trying to rent a car. The gentleman behind the counter notified her that no vehicles were available. Explaining that this time of year tends to be very busy. He also checked a near by location and offered to provide the customer with additional telephone numbers. Clearly this was not want she wanted to hear. The woman was upset and spoke to the representative very rudely. She then made a phone call and began speaking in her native tongue in front of the employee. As she continued to hold up the line He politely waited. Through it all the enterprise employee continued to be polite and respectful even when she was being less than that to him. When it was my time at the counter he was very friendly. He provided me with excellent customer service. I was checked in, in my rental and on the road in a matter of minutes! Im am thoroughly impressed by the service at this Enterprise location. I will absolutely return. read more

Actual address is Enterprise Rent-A-Car 2434 W Main St # 2436, PA 19403 (610) 631-6960 Called Enterprise after being rear ended and needing body work on my GTI. I first called the national number and was not 100% pleased with the amount of service provided by the Customer Service Rep. They weren't willing to work with me on the pricing. Specifically, I was going to pay for the rental myself to speed up the process but it didn't seem there was any way for me to get the discounted rate the insurance company gets. This being the same rate I will be reimbursed! Obviously I didn't want to put money out of my pocket when it was someone elses mistake. I told the CSR I'd check with my insurance company and get back to them. Rather than calling the national number again, I called the local branch directly and was immediately pleased with the difference in attitude! I got a caring CSR that made me feel like a valued customer and not the next caller in the queue. She actually called the insurance agency to find out the max they would reimburse and matched that price for me. They didn't have a car available in that range so they discounted a more expensive car for me to make up the difference. Ultimately she helped me direct the bill to Allstate so all I had to put down a deposit. My car took longer to repair than estimated and they had no problems letting me keep the car a few days longer. All in all a great experience and I would highly recommend this branch. read more

Hey thanks there. I reserved a car on Sunday and got my car Monday morning. First thing I get there the manager Matt greet me with a warm welcome and positive energy!! After review my rental history he gave me a upgrade with a new car to drive. Not only was he was nice, all his staff was awesome and perfect!!! I left the office no longer then 15 mins being there. My visit wasn't just great. But the car he gave me made my week awesome!!!! Thanks again Matt Harris !! read more

Enterprise Rent-A-Car - Great staff!!! - Car Rental Near Me - Jeffersonville, Pennsylvania

1 star out of five for a vehicle with bald tires and in need of an oil change, and sounding like the transmission was about to fall out. plus all the b******t upselling of insurance you don't need. They were nice at first, then became very sketchy on the math and money aspect when the end came.. read more

I am very pleased with exceptional service we receive from John Belfie. He is very organized and makes the process so quick and easy. We won't go anywhere but there for our car rental need for our business. read more

Left me without a car on a week long vacation. Though I've always used them before, this time there was a issue with them using my debit car because I was from out of state. The charge was $400 and I had a $1000 on my debit card and a $300 limit on my credit card so they wouldn't take that either. They would not accept any combination of cards or even cash. Just too bad. Have a nice day! My loyalty to Enterprise is over and I will not ever use them again. read more

The best experience always! Have always received a positive response for any query/assistance required. Keep it up! :) read more

DO NOT GO HERE! Worst Enterprise branch you could go to. They will lie to your face and then try to scam you on damages that were already on the vehicle. They are liars and thieves. I WILL NEVER SHOP AT ENTERPRISE AGAIN. This company is trash and the managers who run this branch are scum. read more

These guys are the best. I have been using them for a good month now for business. Since the very beginning, they have treated me like I'm their best customer. It's as if they never want to say No to anything that you want. They have gone out of their way to exceed my needs and always reach out to me to make sure that I'm okay. These guys keep me coming back. read more

So this time it was a pleasant surprise this time around even though I didn't reserve a car. They didn't have any intermediate cars available, but gave me a small suv infinity for 2/3 the price. I did go back two days later to switch to a cheaper intermediate But the guy forgot to give me the keys to the car because it was a push start and the car was already running so I had to go back and pick up keys. No biggie because luckily I didn't turn off engine. When I returned the intermediate the girl asked if I needed to be driven anywhere. It's the little things like this that makes for a good experience. Also she reimbursed me for extra gas I put in the tank. Again the little things made a good experience. Only thing is on weekends mornings it was very busy and they only had two people working and had to wait about 15 mins. read more

King of Prussia (Henderson Road location) Do not rent from this location. I rented a car for one day and returned it because it was too big. I waited 45 minutes for the smaller car and by then the office was closing. I did not leave with proof of the return, I came back a week later to return the smaller rental and when I ask for something in writing ( to say no damage was left on the first car) I find out the car was so called damaged. I was frustrated because I did not cause any damage, finding out a week later, and no one from the location called me. I had to ask the manager were the "damage" was because I did not have a clue. Bottom line get any and ALL information in writing or you will end up with and insurance claim just like me. read more

Richared really was so nice, and understand all my needs. I rented a large Gmc and it was great and clean. And they offer me a drive to my home. read more

Overall everything was good however, when first arriving the employee was MIA 15 min later I finally saw him washing and cleaning a car, the car was his. Mine was dirty and had trash from the previous person lol. When I came to drop off the car again the guy was no where to be seen again for like 10-15min. The price and actual car were good enough not to really care or complain read more

This guys are a big fraud. Make sure you inspect the vehicle thoroughly before you rent it. I rented the car over the weekend, and while the car was visibly out of garage and still had issues with it, they said it was fine. When i returned it, they claimed that there was further damage on the car, and demanded money from me. This is now a big hassle for me. Better off giving a few bucks extra and rent it from other places. read more

Could not have had a worse experience. First car was on empty, filled it on the way home, got a gratuitous call to ask if everything was alright before i even drove it, relying on my courtesy to not complain about the empty tank. Turned out the car seat cut off my circulation and i had to return it, I asked to be compensated for the gas and was flippantly told when i returned the second car, which was also on empty, they would reimburse me for gas for the first car. She actually threw back at me that i told her i would get gas myself when i complained about the second car, relying on the inconvenience of my having to sit there and wait for her to do something that should already have been done. By the time i made it to florida, my credit card had been deactivated for fraud because I bought so much gas to fill their empty tanks. Acting nice and calling gratuitously does not make up for a car that is useless without gas in the tank. They acted like absolving me of having to put gas in the car at the end of the rental somehow made up for delivering me two cars with no gas in them. Who wants to get picked up then have to get gas first thing for someone else's car then plan to return it empty. Some bonusing idiot in middle management decided to zero out some costs and customer satisfaction was the price of his fatter check. Two weeks later i am still battling corporate to compensate me for the gas i put in to their cars. The other insurance company paid for the rental and they said they credited the bill! Corporate headquarters says cars should have gas in them just like common sense but the area director is running his district saying half is enough, and half is more like a quarter. Who wants to buy gas for someone else? No customer walking in will have a better experience with 3 gallons in the tank than a full tank, but this seems to evade their understanding. The imbecile area director asked the store manager what happened. To be clear: I had to buy gas, the car was un-drivable for me, i was not reimbursed for the gas i bought, was given attitude about asking for compensation, then a second car with no gas was presented to me and the offer made to sit and wait while they did what they should have done while getting the car, and put gas in it. Sad part is, if this imbecile were not running down the fleet of gas and kept them full, I would have had a great experience, but getting my credit revoked 1200 miles from home at 6AM all because some idiot that wanted to pad his bonus check refused to refuel the vehicles just takes the cake. So here I am my credit card cycled for the month and i have two extra tanks of gas on it, just because some middle management imbecile thinks it is ok to hand out cars running on empty. No customer should have to put gas in cars for a profitable company, so #anyonebutenterprise. Avoid this company at all costs until they purge their upper/middle management of its incompetence and greed and remember they exist to provide a service NOT to maximize the bonus check of some middle manager the company would be more profitable operating without. read more

Great team there. They greet you at the door whether they are busy or not. The manager took care of me and even called me the next day to make sure I was happy. They offered me a bottle of water and walked me out to the car. No surprises at checkout and I would highly recommend. read more

These guys are great! They go above and beyond for their customers. I'm a frequent customer for work and they are always on top of their game. read more