I rented a car from Avis Kennesaw for a weekend getaway, and overall the experience was solid. The…read moreprocess did feel a little rushed, especially at the counter, but I didn't have any actual issues once I slowed things down and made sure my questions were answered. I'll be upfront--this was my first time ever renting a car. I've heard all the stories about hidden fees and fine print, so I made it a point to pause and ask for clarity. I'm big on having the fine print explained in detail because I don't like surprises or extra charges popping up later. To their credit, once I asked, they did take the time to explain everything clearly. The car itself was fine, pickup and return were smooth, and there were no unexpected charges afterward, which I appreciated. While the initial interaction felt a bit hurried, the experience ultimately worked out well. I'd rent from this location again, especially now that I know what to expect--but a slightly less rushed approach would easily push this to a full 5 stars.

Run away from Avis! Do NOT rent a car from here. We PREPAID for a rental, and they rented it to…read moresomeone else AND held our money. Never again. We had to haggle with customer service, and we still can't get an immediate refund. NEVER RENT FROM AVIS.

I had the pleasure of working with Asada, the manager, several weeks ago. She is very knowledgeable…read moreand professional. I could not ask for a better customer service experience. I'm grateful. Thank you.

Don't waste your time going here. They never have the ideal vehicle even if you book ahead, and…read morethey look at you like you're crazy when you want a specific type of vehicle. I highly don't recommend. There are so many other locations that have better vehicles and better customer service.

It was easy to find the location because the rental is INSIDE of the dealership! They took the cars…read morestraight from the lot to rent it out to you. I had Nissan Rogue (SUV) with less than one hundred miles on it for the price of a compact car.

From the owner: * We rent exclusively late-model Nissan cars * Each car is…read morelow-mileage, dependable and maintained on site by the professionals in our Service Department. * Competitive rates * We also offer discounted Weekend and Holiday Rates * Unlimited mileage for one or more day rental * Great a Rent-to-Buy Discount Program for renters looking to purchase a vehicle

I reserved a car for today and was dropped off there at 1pm…read more I went inside and Keisha Jordan looked up my reservation and figured out that I had accidentally made the reservation for April not March. Keisha was very nice and was able to find me a decent car to drive for the next week. She went way out of her way to help me get into a car today and I really appreciate it. Good, competent employees that will go the extra mile are hard to find so if I were Hertz management, I'd do all I could to keep her and keep her happy. I will be renting cars at this location again!

If there was an option for a negative star, I would have chosen that. I should have listened to…read moreother comments about the branch manager, Jake. He called me on the day of my rental to let me know they didn't have vehicles available, and when I asked how they didn't know until this morning he said they didn't get a shipment in they were expecting. Again I asked how they didn't know that until this morning--the day of my rental, and he very rudely replied that he wasn't going to get into their inventory process with me. He then transferred me to customer service which was a bot, and I was not able to speak with a live human. I needed the van today and he offered no solution. Worst Hertz experience I've ever had!

The best experience I've had hands down , the staff is SUPER friendly and knowledgeable of…read moreeverything . They give you a brief rundown on everything before you leave . The whole place including the cars are clean . If you going to rent from a place it has to be this one . They're accommodating, we originally went for one car and changed our mind and got two . Also I left my driver's license and the nice lady at the desk offered to bring it to me (so sorry I forgot your names) ..... long story short thank you , thank you for the whole experience. We loved it and will be back , and told all our friends !

Used for my daughter's prom. Great communication and very timely. My daughter and her prom date…read moreenjoyed the rental. I thanked them so much for making their night a wonderful night. Have referred them to everyone I know and would definitely use them in the future.

From the owner: Looking for a bespoke exotic car rental service in Atlanta GA? Rent with Atlanta Exotic & Luxury…read moreCar Rentals for the ultimate driving experience in any of our exotic or luxury cars. We thrive on catering to each clients’ individual needs by going above and beyond to offer first class customer service. Our VIP treatment includes complimentary shuttle service to and from all local airports, Hartsfield-Jackson Atlanta International Airport, Dekalb-Peachtree Airport and Fulton County Airport – Brown Field. Our fleet features cars from automotive manufacturers such as Lamborghini, Rolls Royce, Aston Martin, Bentley, Mercedes, Ferrari, Maserati and Land Rover. Atlanta Exotic & Luxury Car Rentals offers a variety of services such as chauffeur services, photo shoot car rental, music video car rental, movie car rental, wedding car rental and transportation and executive car service.

I will never rent from this business again. I believe in all fairness but this by far thee worse…read more I made reservations online for a very reasonable price. Being that this particular rental was not personal but business I had to make sure everything was accurate. Of course I'm only allowed a certain amount per diem. I called in advance (Days before pick up date) to make sure I have the correct amount and double check for any hidden fees. Everything was cleared, I was good to go and submitted everything to my boss. I arrived at the location for pick up slightly early (I did not mind waiting for my car to get ready) and upon renting the car the young lady informed me the correct rate (including taxes and etc) for the rental. I swipe my card for what I was told. Moments later the other gentleman at the counter asked about insurance, I inclined but specify I needed the cheapest rental insurance simply because if anything were to happen my job would cover me. Well unfortunately the young man didn't throughly explained the pricing because my account was nearly in a negative shortly after. After receiving my car (not knowing my card was being charged multiple times) I realized the key remote did not work, I was already informed that there were stains but I wasn't aware of not being able to utilize the trunk. In order to use the trunk you had to pull the gas and trunk level at the same time because obviously something was wrong. Overall it was a disaster. My car was a disaster. I'm still awaiting for my refund and now I may have to get a replacement card because my bank sent me an alert stating Thrifty attempting to take additional funds. I refuse. I'm warning you all, please ask what exactly you are being charged for.

I love this Thrifty Car Rental location. The service is great as well as the cars. I live on the…read moreopposite side of town to rent from this location. Why? Because my family and I are treated like valued customers each and every time.

I rent from this location at 855 Whitlock often, and the staff is ALWAYS GREAT! Especially! The…read morewhole team is friendly, personable, and consistent with their customer service. Every time I've had an issue with a vehicle, I've been able to bring it back without any hassle. It's a relativley small locations, so at times I've had to upgrad and downgrade due to availability and each time the process has been smooth and handled with professionalism. If the store isn't busy, they'll even call other locations to check for availability. Whisch something I truly appreciate. Avis may be less expensive for me with my company discount, but the service and quality of care at this Whitlock location are unmatched. I cannot speak to the experience of others, but I am in this store almost weekly and I have NEVER had a bad or negative experince. I want to thank them for always taking great care of me.

Wife rented a car from another branch after someone rear ended her. Branch told her she could have…read morethe auto shop drop off the car when her car was done with repairs. The car had scratches which my wife pointed out, but the branch noted it wasn't claimable damage. Autoshop returned car to this branch after repairs. They said the previous scratches were my wife's fault and even though the original branch has told them it wasn't, they still keep harassing my wife over damage. Avoid this branch. Many others in the Marietta area actually run an honest business.