They have great prices on vehicle rentals and the staff is very determined to help you find a…read morevehicle that suits your needs and your budget and goes above and beyond . This will be my go-to from now on

I am very happy to be the first reviewer for this newly opened Hertz location in Brampton, ON…read more I rented from this location recently and the service was top notch, especially from the cheerful and friendly trainee manger. That was a huge departure from the "I don't care" service attitude prevalent in most rental locations in GTA. I hope they will continue this trend. The vehicle was quite new and clean as well.

Top notch, excellent customer service. Our car of choice wasn't ready but we were offered to…read moreupgrade or wait. We asked if they had anything with Quebec plates and this beautiful Mercedes C300 was right in front of the window. The only negetive I can think of is we had to give it a few minutes to learn how to drive it but with the help of the owners manual and a drive ahead of us we loved the car. The same girl who saw us off also checked it back in and again, top notch service and employees are totally amazing.

I received friendly and quick service that went above and beyond my expectations at the Hespeler…read moreRoad location in Cambridge. Melissa from the exotics office was also awesome!!

Need a vehicle for and unknown duration as my car needed repairs They were great to accommodate me…read more Very kind and professional staff. Highly recommend it. Thanks plenty.

Great service and very professional! I rented there several…read moretimes, always with zero issues. They are always polite and quick, highly recommended. The last time when I rented a car for 2 days, during checkout the manager asked me about my experience, etc. - I casually mentioned that I wish the car was a little more clean (it wasn't bad, just not perfect) when I picked it up, as a result the manager instantly offered me a 50% discount!!

I am very happy to be writing this next review of this Enterprise location. If you read my other…read moreFeb 2018 review, you read about my problems not getting a callback from the manager after leaving my favorite coffee mug in the car and the rude staff preventing us from transferring bags to the rental car in the back. After such a disappointing experience (this has always been my go-to rental location) I canceled all my future rentals for the year and moved them to the Waterloo location. After the female manager in Kitchener seemed not to care much about my experience, I contacted Enterprise on Twitter. I was surprised to find I was messaged almost immediately. Customer service is a dying art and I've come to expect disinterest and a lack of care, which makes me move on to another company without another word. Companies need to be mindful that we customers do have choices where we spend our hard-earned money. Enterprise REALLY did it right. Keegan, the district manager for the Kitchener area, got involved and I was so impressed by the way he handled the situation. He addressed the situation during which we were repeatedly asked to move so that we couldn't even take a few minutes to transfer bags and set up the phone. He assured me that kind of thing would never happen again. He also went above and beyond and called to make sure he tracked down the person who rented the car I'd taken to Louisiana. I'd been told by the other manager she simply couldn't find my mug. Well, Keegan and Megan (store employee) tracked it down, and my favorite, battle-scarred mug is now beside me on the couch :). Keegan even discounted my rental the week following by half! I was very happy. The rental itself went seamlessly. The staff was so friendly, especially Megan. We chatted about books and she provided excellent service. Give that girl a raise! I was provided a black Jetta, which got me to Nashville and back home again safely, even through an ice-storm in New York on the way down. The car had a huge trunk (I had luggage for my sister and niece who went with me) and got great gas mileage. When I dropped the car off, Megan was there again. This was on the 27th of February. There was another young man there, but I, sadly, didn't get his name. Both he and Megan were again so super friendly and helpful. They returned my coffee mug and seemed just as happy as I was that it had been found. They both apologized again for the unfortunate incident in the back for the other rental and my love for this location returned. I travel several times a year for signings, and 2529 King Street always felt like a piece of the tradition. I also use Enterprise for times when my husband needs the one car we share. I promptly returned home and rebooked all my travel for the year with this location. I'm so happy the problems were ironed out and recommend them highly. I know now ever experience goes smoothly, but when a business tries their best to address the problem it makes such a difference. This group definitely earns the respect of this customer!

The fellow was great but the woman was terrible. He put me…read morethrough as i was wondering how much an economy car would be for a day .the young lady right away was saying i need your information ,name which is fine if i was over 25 and i said yes. But then she thought it would ok to ask me for my credit card info and how i was paying and continued to be rude when i politely asked for how much a car would be that's all i wanted to know. I wasn't was renting it. you have to talk with a virtual person first and give information. All i wanted to do was talk with a person to see how much it would cost for day. My daughter had rented a car a few months ago off them but smartly did it online. I will not recommend them at least not the woman who was rude and should not be in customer service.

very good location!! ALL staff were fantastic, highly recommended. I just have picked up the…read morevehicle and it was a very easy, fast, and courteous.

I'm pretty happy that this will likely be my local Enterprise location, because the check-in I had…read moreyesterday was pretty well executed. The employee who helped me, Joe, was super friendly and efficient. I really appreciate when employees realize you are looking for a quick "in and out" type experience, especially when my friend & I were carrying overnight bags and clearly hitting the road. We were offered a pretty spectacular upgrade since we came onto the lot after, I think, a lot of the morning rentals had gone out. The employee offered us a Mercedes Benz GLA for the price of $5 a day, caveating that they are good on gas and I just need to have it back for Monday morning when they go back to the MB lot. I've never been offered that nice of an upgrade before, for such a low cost, so obviously I took it! I've found at other locations they can be a bit pushy with trying to upsell you, but this wasn't the case. Plus, it's right near the highway so you can hit the road fairly easily.

I used their services for the first time, and they were absolutely excellent. Fabio picked me up…read moreand drove me to the location, and hooked me up with a fantastic new Corolla. The car was in excellent condition and I was very impressed with the service that I received. I highly recommend!

Great service! Look after me well when buying a car and during servicing! Been going there for yearsread more

amazing service very friendly and attentive…read more highly recommend if I could give 10 stars I would

Top class service! I have been renting vehicles here since 2+ years never disappointed with service…read moregiven from this location!! Very helpful staff!' Thank you!!!