Highly professional, provides best service and assures customer satisfaction…read more Will recommend to all my friends.

Hello dear, This Rent car company in Heart of Brampton City. Nice place to hire cars and reasonable…read morerates. Joseph is very friendly and a easy going person. I hired a Green Volkswagen Sedan car, and it was in very good condition. I am coming from Kuwait.The point I would like to emphasise is that I had an International license even then Joseph gave me the car without any difficulty. If you have international license then you can get the car here easily.

horrible experience. We went to return our loaner vehicle and were told to park on the side. It is…read morea tight parking lot and we did our best to move out of the way. An employee pulled up in vehicle beside us and started screaming "move your fucking car". We said we have no where to go, we were told to wait here. He again yelled "you fucking idiot move I don't care fucking dumbass". He didn't approach the conversation with any mindless and immediately started screaming and swearing. Disgusting behaviour

Enterprise HURONTARIO location is the best JERICA the manager there is exceptionally professional…read moreand very knowledgeable and gave me the best economiv car Toyota Corolla hybrid the best fuel efficiency and best durability and the staff Anthony and Jay was incredible in there lead hand work and services I would reccomend there rental service as a five star rating keep up the good work with best regards Satnam Singh all state insurance client

I would like to warn everyone how this company works and has virtually no customer service. I was…read moreacosted du my traumatic accident by an unknown tow truck driver someone I didn't call and he proceeded to drive me straight to a waiting rental vehicle before taking me to the collision reporting centre. I was emotionally in shock and my car was totalled . He drove m to the waiting vehicle before letting me report my horrific accident. I was instructed to sign the papers before I was able to report my accident. it was Friday of a long weekend. I am a senior and I was alone in my car. I attempted the following week to immediately return the car and they said they would charge me $1000.00 plus rent fees incurred for returning the car " early " They want all they could ge from my insurance and me. It is a total scam. After 6 weeks I was finally able to return the car because the insurance had settled with me. Another Friday of a long weekend I was instructed by the adjuster to return the car on Monday by 5 PM. I called over 100 times and the answering machine always said the ag were speaking to other customers. I called all weekend. I checked their website and nothing was said th were closed all the long weekend. I checked their site and it only said hours might vary! I was shocked to suggest improving customer communication in their advertising I was told well it is a long weekend. No one listened as I had never dealt with car rental companies before. I will never forget the extraordinarily poor service and attitude towards customers who are going through some of the worst e of their live. I could have been killed by the other driver. I wo never ever go back to this one or use a car rental service again if I can help it. Please be aware!!!

I have nothing to add to the terrible reviews. Their business model is to chase after accidents…read morethen push you to rent a car, even if you are in the hospital. They overcharge and are very experienced at scamming people. And they will threaten legal action against you at the drop of the hat.

This may just be the San Jose, Costa Rica branch, but they are complete liars. Stay away. I was…read morequoted $585 CAD online. I called *FIVE* times to confirm that price. The day that I showed up, I was charged $585 USD or $797 CAD. I said no, I was quoted in CAD five times and received some muttering fool response "USD only USD only." Costa Rican's will do their best to take advantage of white tourists in general, but I would never recommend anyone does business with Payless, ever.

P.S. While waiting (for an hour -- good thing I came early) to give back my rental car and receive…read morea shuttle ride to the airport, I overheard this conversation: Customer (petite woman with small child): "We're back! Can someone help us move our luggage into the shuttle?" Service rep: "We don't carry luggage. The doors are unlocked; move it yourself." Wow. In today's economy, in which I'm accustomed to being wooed by companies that want my money (companies that are folding left and right), these guys aren't even trying.

Horrible customer service from the Pearson Airport location. My husband took a rental from Timmins…read morelocation and drove it to work in Toronto. He parked it at Pearson Airport and when he got back he noticed a flat tire. enterprise roadside assistance told him to bring it to the Pearson location and he received another rental to come home. there was no damage aside from the flat tire and they said yup no damage and provided him with a report that said NO DAMAGE. Three days later they told him there was damage and are expecting his insurance to pay for it. We have the proof that they told him there was no damage. This is horrible customer service and we will not be renting from them ever again.

Amazing service every time time. I rent from enterprise YYz often and the process is speedy and…read moreeasy and staff is always knowledgeable and helpful. Last time Sharon helped me and she was great friendly and made sure I had everything I needed

For 8 years I've been choosing them!! I've been always impressed with them. Raul & his team always…read morehave offered me patience, care & the best deal around. I'd rather spend a few minutes getting their shuttle van from the airport then rent from the airport (which I've tried). Their service, price & truly gentlemanly character has me endorse them to you.

SCAMMERS... AVOID AT ALL COSTS. Unscrupulous manager whose goal is to defraud customers with false…read moredocuments, false claims and fictitious charges to your credit card. They do not honor the terms of the booking and will resort to threats, assaults and act in aggressive manner when you challenge their baseless actions. Cheap to bait you and then take you for a ride with fraudulent charges on your credit card. Do not book here (City car rental or their other name - Surprice Car Rental) and never give them your credit card details or you will regret it for sure. Read all the negative reviews. Those are real experiences. The 5star reviews on google are fake and posted by paid agents and their own people. After my google review, they will try to post more fake 5star reviews to cover up and push mine down. Have initiated legal action against these unscrupulous fly by night operators. Will update on the process as well here.

This place was amazing. At 12am Tuesday. I had a family emergency and needed a car. I called a few…read moreplaces but couldn't get through to a person. National. I choose English and reservations. They let me speak to a real person and book a car. I had my car by 1 am and was able to leave to make my way from Toronto to Philadelphia. Car was in great condition and drove amazing for the 8hr journey. The person on the phone and the two workers at the actual branch were very professional and greatly helped me.

The worst National I have ever dealt with! From both a vehicle selection standpoint & a customer…read moreservice standpoint. To start with, you will either be stuck with a minivan or a Nissan that has leaky tires & a glitchy infotainment system. Second, they will neglect to close out your rental in a timely manner. I've now had to deal with this twice, where the app says my rental is past due & I receive no receipt. These rentals are for business, & I need to have the receipt as soon as possible to submit for billing purposes. However, National doesn't care, the local branch or the customer service number. They will just say they'll let YYZ Airport National management know, but that does nothing. Absolutely ridiculous - no matter if you are EE status or not, they don't care.