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    Enterprise Rent-A-Car

    3.1 (12 reviews)
    Open 11:30 am - 11:00 pm

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    Budget

    Budget

    2.2(12 reviews)
    3.9 mi

    Never again. Did a 2 day pre-pay rental and picked the car up as planned on 8/4 in New Haven CT…read morewith the plan to take it to Long Island on the ferry for my father's memorial service on 8/5 at 5pm. Drove the car approximately 6 miles total back and forth to my friend's house on 8/4 car was in a hotel parking lot overnight. On 8/5 car would not start. Check engine lights, battery and oil all lit up on dashboard. Called customer service, tow truck could not come for 2 hours. They had NO REPLACEMENT car available for me. The closest available car they could offer was in Newark Airport. I had to forfeit the $88 I paid to transport the car on the Bridgeport ferry. Even after I explained that I had to be at a memorial for my father they were essentially like "oh well" they also declined to refund my car rental for the day I had no car. So I had to spend over $300 total for Ubers to get me to the service and back. And then when I got home, I discovered that they EXTENDED my rental (the one that broke down) and charged an additional $1400 to my credit card despite the fact that their tow truck took the car at 11:53 on 8/5 and the car was in my possession for 25 hours TOTAL. I have disputed all charges with my cc and have filed a complaint with the BBB. Do not use this company under any circumstances.

    Ture, I had a hard time finding the office. When I returned the car at closing time, I accidentally…read moreleft my black jacket in the back of the car (with a black interior). The next day I called Alex and he said the car was already checked out, but he'd check when it was returned. I kept calling Alex and when the car was returned, he had my jacket. I mailed him a self-addressed stamped large envelope and he mailed the jacket back to me. When I called the office, Alex was calm and helpful. He was more than happy to mail the jacket back. I received it right away. Thank you for helping me with my lost jacket!

    Sixt Rent A Car

    Sixt Rent A Car

    2.1(20 reviews)
    6.2 mi

    Cheap Rental, But Absolutely NOT Worth the Headache -- Stay Away from Sixt…read more I strongly regret renting from Sixt. I had seen the negative reviews before booking, but I decided to give them a chance because in 30+ years, I had never had a bad experience with any rental car company before in the US. I should have listened to the reviews. Our nightmare started the second day after we picked up the car. The car suddenly wouldn't start, leaving us stranded in a remote location. We had to wait THREE HOURS for Sixt to send AAA. Three hours of our vacation were completely wasted because Sixt gave us a car that couldn't even reliably start. But the worst part came afterward. Because the car was in such poor condition, we decided to return it two days early. Before returning the car, we contacted both Sixt and Expedia and specifically asked whether we would receive a refund for the two unused days. We were told yes. After we returned the car, the story completely changed. Sixt told us to contact Expedia. Expedia contacted Sixt while I was on the phone and the representative even sent Sixt the email request they asked for. Then the next day Sixt told Expedia that I needed to contact Sixt to process the refund. When I contacted Sixt, they claimed they had never received Expedia's email and told me that I had paid Expedia, not Sixt so I had to go back talking to Expedia. Back and forth. Again and again. Finally, Expedia arranged a three-way call with Sixt. Only then did a Sixt representative--who refused to give me his name--finally tell me that Sixt would NOT refund the two unused days because the rental had been prepaid. Excuse me? If prepaid rentals are non-refundable, why didn't Sixt tell us that when we called BEFORE returning the car and specifically asked about the refund? Instead, we were told that we would get a refund, only to be told afterward that there would be no refund. Whether this was incompetence, poor communication, or simply an attempt to avoid paying the refund, the result was the same: we lost money and wasted hours dealing with Sixt and Expedia. A rental car company should provide a safe, reliable vehicle and stand behind what its employees tell customers. Sixt failed us on both counts. My advice: Don't be tempted by Sixt's low prices. The money you save isn't worth the risk, inconvenience, and frustration. Sixt clearly doesn't care about its customers or the problems it causes them. 1 star -- I would never rent from Sixt again.

    I had a great experience at the actual SixT Times Square location. Very helpful guy at the counter…read more Great, fun car that was an upgrade. Second car (we rent for the summer - city dwellers during the year without a car), was fine. Unfortunately, that's where the good ends: BOTH cars have expired registrations. Seriously? We rented the cars for a month, drove them two hours from where we picked them up car, only to find out it's not even legal to drive them. Having a current registration feels like a pretty baseline must-have. And SixT is ZERO for TWO.

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    Enterprise Rent-A-Car - carrental - Updated September 2026

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