Our Jeep had a broken water pump and we limped into the Nock's Tire Pros next door (also a terrific…read moreplace, see that review). Wade Bishop, the manager at Enterprise, was out at another Enterprise location, but he connected with us by phone. When he got back to this Pocomoke City office, he quickly got us a car so we could continue on to Chincoteague while our Jeep was being repaired at Nokes'. Given the scarcity of rental cars these days, we felt extremely lucky. And Wade worked through our car insurance company to give us their lowest rate. We felt so lucky to get a rental so quickly and at such a good rate. Wade was terrific. He, along with Nokes, saved our Eastern Shore weekend trip.

From the owner: Need a rental car in Pocomoke City, MD? Enterprise Rent-A-Car is Here For It. Whether your car is…read morein the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our City Caliber Collision location today.

Horrible experience.. booked a car to drive south for my wedding, booked in advance and checked…read morewith customer service on payment methods. Got there and was denied service and told the customer service people lied to me. Thanks for making my wedding even more difficult to pull off! Customer service also had no empathy or care in the world that they were causing difficulties, will never be back.

I should've read the reviews before I came to this place and ended up stranded on the side of the…read moreroad in front of a motel 6 as a 5'3 100 lb woman. I called the enterprise on Courtland Ave in Atlanta 4 different times asking if it was okay that I picked up the car with my paper temporary Maryland license because mine was stolen. They told me 4 different times that that was okay, seeing that I had booked my rental through my Maryland insurance. Today I go to pick up the car and they said they "can't help me." They said I have to pick up the car using a physical license which is funny because their corporate office said that out of state paper licenses are fine as long as you have another form of proof which I did, I had a passport and Georgia school ID. I'm writing this review on every enterprise's page until you all do something to make this right. I missed snd entire vacation because of you all. I told the woman at the desk that I spoke with a man on the phone THIS morning and she told me that was impossible because no men work there but as I was sitting outside stranded a male manager came out to show another customer a car. I spoke with customer service on the phone and they told me they were horrified about what I went through and would contact me the next day to bring me a car. It's been a week and i've called them several times and they have been absolutely no help at all. I missed my family vacation because of this company and they're not willing to offer a single compensation to try to make this right. I have never experienced this level of unprofessionalism from the two woman at the desk, the male manager who I guess was hiding in the back throughout the entire situation or their customer service team. This is a horrible company that doesn't have a single regard for the safety of their customers, left me stranded on the side of the road even though I brought with me all of the necessary paperwork I was told to bring. Karma is real though and they'll get theirs eventually.

I LOVE the guys who work here! I love the cars I get to choose from…read more Everything always goes so smooth. Always a pleasure to rent a car from this place in , Rio grande NJ Thanks Yall! I'll be back for the Bronco!

Avoid the Rio Grande ,NJ location at all costs. Go anywhere else. If you're desperate, take a…read morefull video of every inch of the car. They rent beater cars and will keep your deposit. Not a single manager has contacted me and Alyssa hasn't followed up with me to resolve this. Enterprise was sued by consumer affairs last year for this scam and had to pay $50k in fines. They've learned nothing. Avoid avoid avoid.

I've reserved/rented an SUV 3 times in the past couple months at this location and EVERY TIME they…read moredid not have SUV vehicles available. They offered a sedan instead. If I wanted a sedan, I would have rented a sedan. They are unapologetic and say that they can only depend on what vehicles are returned. Why even bother to reserve a vehicle type.....they never have them.

I had an excellent experience with Enterprise Rental Company in Rehoboth Beach, De. The staff was…read moreprofessional, friendly and very attentive. The car was exceptionally clean. Thank you Judy Mazur

Go somewhere else cause this Hertz is terrible. I called to see if I could stop in and rent a car…read moreat 4:30pm and the attendant on the phone told me I couldn't come that late because she did not want to work past 5pm. When I got to the place at 4:15pm, she told me that the website (that I had previously tried to book on) had more cars on it then she did and she only had a very small yaris (I needed a car with AWD or 4WD). Not a good experience and will not be renting from this Hertz in the future.

Everything from the minute I walked in, to the second I left, they were amazing! The young man that…read moreworks there was very pleasant to deal with, took notice to small things and even went above and beyond to accommodate me when I questioned something on the first vehicle. I requested if he had another of similar, without hesitation he said yes and showed me two other models, one of which I picked. He quickly had it up front, the air running to cool the vehicle off because it was a hot day and after a few minutes, gave me my paperwork, wished me a safe travel, all with a smile. Thank you! Will rent from you again!

Kind people. Small shop. They don't have all the inventory they need but they do the best they can!read more

Made reservation. Went to pick up car. No car. Didn't care either. If you have plans don't use…read morethese guys