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    Enterprise Rent-A-Car

    3.5 (11 reviews)
    Open 7:30 am - 5:00 pm
    Updated 3 weeks ago

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    This is a quick and easy place to rent a car. It's nice not having to worry about the hustle and bustle at the airport

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    Ask the Community - Enterprise Rent-A-Car

    Distinctive Beach Rentals

    Distinctive Beach Rentals

    1.5(30 reviews)
    1.2 mi

    I normally don't post negative reviews, but after several days of dealing with this situation, I…read morefeel like I need to share my experience with Distinctive Beach Rentals. We booked the same beachfront property we stayed in last year for our family vacation. Ocean Shore (Distinctive Beach Rentals) 3129 N Ocean Shore Blvd Flagler Beach, FL 32136 https://distinctivebeachrentals.com/property/364443d4-c5e4-468d-b674-2bc74b9a1f07?fromDate=&toDate=&adults=0&children=0&pets=0&quote.pets=0 While we were almost at the property on Monday, I received a text message informing me that one of the mini-split A/C units was not functioning at full capacity and that they were working on getting it repaired. The same message also informed me that a contractor would be coming Thursday morning to replace the water heater. When we arrived, it quickly became apparent that the A/C issue was far more serious than we had been led to believe. The unit wasn't cooling the property at all. After calling for assistance, I was connected to a call center and was essentially told to deal with it because there were a couple of fans in a closet. Later that evening, a manager called, apologized for the situation, and assured me that I would receive an update first thing Tuesday morning. We were also told there were no comparable properties available to move us into. We made the best of it and stayed the night. Tuesday morning came and went with no update. It wasn't until Tuesday afternoon that an HVAC technician arrived. After inspecting the system, he informed us that he could not repair it because a necessary part had not yet arrived and that it was expected Wednesday morning. Tuesday evening, Distinctive Beach Rentals emailed us offering a $75-per-night refund until the A/C was repaired which is not acceptable and promised another update Wednesday morning. Again, no update came Wednesday morning. Instead, Wednesday evening we received another email stating that the part had been delivered to the wrong address and that they were trying to locate it. At that point, they offered to move us to another property, but the alternatives were not beachfront like the property we specifically rented and paid for. The options presented were to either move to a lesser property or stay where we were and continue receiving the $75-per-night refund until the issue was resolved. It is now Thursday afternoon. The A/C is still not repaired, the part still hasn't been located, and we continue to spend our vacation dealing with a situation that should have been addressed before guests were allowed to check in. I understand that equipment breaks. What I don't understand is allowing guests to arrive at a property knowing there are significant issues, providing incomplete information about the severity of those issues, and then repeatedly failing to provide the promised updates. We've been patient, understanding, and reasonable throughout this process. At this point, however, I feel this situation has been handled poorly from start to finish. I'm sharing this experience because I believe others should know what we've encountered, and I sincerely hope Distinctive Beach Rentals will step up and make this right.

    This company is discriminatory towards children with disabilities. They are claiming existing…read moredamages to their window was caused by my autistic daughter with no basis for this claim. People with disabilities are not automatically to blame for damage to units. If you stay here, document the entire unit the second you get there and document it the second before you leave to show any damages that occur before or after your stay are not your fault. Including the painted over light switches and outlets in these units that have the potential cause a fire when you get there. Also, the unit had small flies and beetles throughout. They obviously do not have pest control come out enough. They are a horrible and discriminatory company.

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    Enterprise Rent-A-Car - carrental - Updated July 2026

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