Have had some bad experiences at this location in the past with prior management, but gave them…read moreanother try when we needed to price tires. Price matched no problem, tires ordered and installed within a couple of days. Overall noticed that things seemed much more efficient and the atmosphere was MUCH friendlier since our last visit over a year or two before. The current manager, Scott, has a genuine interest in making sure the customer leaves happy. The vibe now is more like a business that wants to be part of the community. Been back for routine services and Scott knows us by name and you don't feel like you're just a name on an invoice. Have seen other customers walk away just as happy. What a pleasant surprise to find a business we had written off to come back strong and actually earn our business. Can highly recommend without reservations. 12-1-2017 Just back in for routine service--got called by name as soon as I walked in the door. Barely had time to finish my coffee when I was told my oil change and rotate was done. Was even given a coupon for the oil change. Service is so great here, got really tired of going to other places and being sold services or products I really didn't need. And if something does go amiss, Scott makes it right with no hassle. Superb customer service!

I made 2 appointments for oil changes for two cars. When we arrived, there were only a couple of…read morecustomers there,yet it took a good fifteen minutes to get started on our appointments. On the phone, I verified I woud only have to wait about an hour for an oil change. Once we arrived, we were told it woud be 2 + hours. That more cars had come in then they were expecting. So, why take appointments when you don't honor them? We left and will go elsewhere.

They were incredible kind & helpful! My friends tire was flat and rim was broken but she needed to…read moreget on the road to get back for her wedding this weekend. they did all they could and called everywhere to find a rim for her car and gave a lot of good advice for getting home as quick as possible. eventually they made it work with a rim and were so grateful for them

My mother went to get a replacement for a key fob battery…read more The tech said she needed to leave the car for service. She only wanted the key fob battery. They kept the car overnight . I called and the manager, and he laughed at me for explaining her request asking about service. He very rude and said tell her to pick it up. She went by this afternoon and he started yelling at her. She asked for a invoice on what work was done on vehicle. He refused to give the invoice and told if she ever came back it will be prepay. Senior Citizens Beware

Had them come out and do an oil change on both mine and my girlfriends car and replaced the brakes…read moreon her car. He was great. Very professional and informative. Definitely a lot cheaper and easier than going to a dealership or other shops. 10/10

From the owner: At Forge Automotive, we bring the shop to you! As a trusted mobile mechanic service, we specialize…read morein convenient, on-site auto care including oil changes, brake pad replacement, windshield wipers, fluid checks, and more. No waiting rooms or towing - just reliable, affordable service right at your home, office, or roadside. Proudly serving Jacksonville, we're dedicated to keeping your vehicle running smoothly with honest pricing and dependable workmanship.

Previous customer of Willard's and now a customer of Ray's. Very happy with everything. Ray is…read moreextremely knowledgeable and personable. Pricing is great as well. Great mechanic. He will be handling all of my family's vehicles for as long as he will have us.

New run flat tires. Ordered and were ready to install by the time of the scheduled appointment…read more Fair price and great service. Thank you Ray

Knowledgeable and friendly! Helpful staff! Good product selection and easy parking. Well-lit…read moreparking lot.

Collin, Really cool guy, laided back and helpful! EJ;…read moreinformational, great help, Good Guy! Josh, understanding, helpful guy, and not going to trip/overreact. Appreciate the help guys! And I don't usually write reviews. So this says a lot!

I have used this nearby shop for several issues with my older car. Sonny is the service manager and…read morehe and Eric are always so helpful with addressing my issues. Each staff person that has helped me has been great. I must report that after having brakes done, one of the brake pads fell off. But , I returned to mavis and they immediately replaced the brake pad and rotor, standing by their warranties. After new struts, my convertible top would not work, but I found the electric line where the joining plug had separated and we just had to plug that back together. I think it separated as they had to move things to get to the struts and did not realize it. But it was an easy fix when we looked around . This shop has been my go-to place for all sorts of issues , and I have often called them my heros, because they have been so good to me. Mavis has all sorts of crazy warranties on stuff too, and you can go to any Mavis anywhere, if you need to check a warrantied part. I did that to check my new battery In another state and they were equally helpful. ( and my battery was fine) . Not many places can get you in and out on the same day you show up, but they sure try . Very pleased.

I contacted corporate management, and their response was essentially that "this is how they do…read morebusiness." No investigation, no willingness to review the transaction, and no concern about the circumstances. Selling a $1,700 suspension repair to a 20-year-old car with 180k miles to a young customer raises serious concerns about sales practices at this location. Consumers -- especially young drivers -- should be very cautious when accepting expensive repair recommendations here and should always get a second opinion before authorizing work. I will also be filing complaints with the Better Business Bureau and the Florida Attorney General's Consumer Protection Division so the situation can be reviewed.

Sun Tire at this location knows customer service. The staff has always been friendly. When…read moreobtaining quotes or shopping for the right tire they assist not force the sale. The nice thing that keeps me coming back is the service after the sale, assistance to adjust, or support after the fact. Good job overall with the hustle to get the job done right the first time.

My neighbor recommended this garage for my next oil change. I requested a quote through their…read morewebsite. I was able to schedule the appointment via email. What impressed me the most is when I arrived my car was taken into the garage and the work started immediately. Every other garage I've scheduled an appointment with in the past never took my car in when I arrived. It would sit in the parking lot anywhere from 15-30 minutes. I appreciate Sun Tire respecting my time! There was also a coupon for $19.99, for the oil change and they will rotate your tires if you request the service. The service was excellent and very friendly! I was advised I need new tires so I received a requested quote with no pressure. That was another plus. The waiting room was clean and comfortable. I will be going back to this location on Beach Blvd and would recommend it to anyone!

In my opinion I wouldn't let this shop work on my car or anything. They failed to resolve my…read moreproblem and went off on a wild tangent replacing the wrong part. And charged $1,000 approximately over what they paid for it. My car broke down on the way home.

Called for a tire rotation and alignment. The guys were great, very clean inside and out. They…read moredidn't try and charge me for anything that I did not need.

Dwane is amazing and we take all our cars to him for anything that needs fixing! I recommend them…read moreto everyone who asks for the name of a good shop

Five stars is not enough for this specific RPM shop. These are the absolute best mechanics I have…read moreever been to in my life. I am not just saying that. Duane, Marvin, and the team are the most incredible, sincere, and upstanding people you could have the honor of bringing your car troubles to. They genuinely care about sorting out the issue with your car and helping people. I have been to countless mechanics--the level of honesty, care, and goodness from Dwayne and the team honestly has blown my mind. They are simply the best!! They've gained a customer for life!

Tony is very fair and honest. He took extra steps to keep my cabriolet safe indoors while in his…read morepossession. He did a great job on the repairs and servicing of my BMW. He was also very accommodating and has a great program for payment and after hours pick up. His pricing is very favorable too.. Thank you!

The only place to go if you've got a VW. We brought our Jetta in for an issue with warning lights…read moreflashing randomly. They solved an issue last year that the dealership service guys couldn't figure out. This year we didn't bother with the dealer. Make an appointment - they're BUSY! No price gouging- very fair.