Overall I was pleased with the car and service; however, the older clerk with the long red hair…read more(Marie on the receipt) was pretty unfriendly. We got hit by a deer during the rental period, and I called and reported it and was told to complete an incident report from the glove box. In spite of my purchasing the damage waiver coverage at rental, the incident report required the driver's birth date, insurance company, company address and policy number, etc. Then when I returned the car and submitted the incident report, the older clerk with the long red hair handed me a blank form of some sort that would be used between Avis's insurance and the driver's. She wanted me to sign the blank form and when I wouldn't, she was confused. I asked her if she would sign a blank form, and she just stared at me. So I drew a big x across the paper, initialed it, and signed that. All that said, one of the other clerks was very helpful in getting a wheelchair for me in order to get to the TSA check-in point.

No employees inspect the car with you at this location. Make sure you take pictures as this so…read morecalled Purco is trying to charge me for about $3000 worth in damage for the smallest dent that was there before I even picked up the car. I have asked for photos before my rental to prove it happened during my rental but they have yet to provide any proof. As someone that travels for business a lot, I am disappointed and will not be using Avis again.

Fast and easy rental process. Rented from Enterprise dozens of times, never had any issues here!…read moreCan't beat the prices

Great, seamless rental experience. We needed a rental after a car accident, and everything was…read moresuper simple. Service was fast, friendly and thorough. And super affordable; that surprised me and made me happy since we have benefit limits with our insurance. They even had a sales team member reach out (with my permission) as we were in the market to purchase another vehicle. We ended up finding exactly what we were looking for with a local dealership, but I would definitely consider buying from them in the future. Thank you!

I'm writing this review on behalf of Louis A. Stockman. Mickey has been the trusted auto body…read moreexpert for his family for more than 30 years. He's worked on every family vehicle at one time or another, and the workmanship has always been meticulous. If you're particular about your car or you want truly impeccable work, Mickey is the person you call. His attention to detail is unmatched, and he treats every repair as if it were his own. There is no one better in Minnesota or Wisconsin for auto body repairs. If your vehicle is damaged, one call to Mickey is all you need. He is simply the best.

My insurance "Hartford" tried to steer me to another body repair shop…read more I was willing to pay the extra to get it to Mickey. He is meticulous and when the vehicle is complete it's done perfectly. That's not the case with some of the other places available. If you want it done right this is the place.

Would give them 0 stars if that was an option!! Do NOT rent a car from this Avis online. I have a…read moreconfirmation number, but went to pick up my car and they didn't have a car available. AND they have NO idea how I was able to rent online. Apparently it's my fault. I drove over 20 miles to pick up a car and all I got was an oh well I don't know what happened. I hope I save at least one person from the inconvenience I went through...

Terrible work had to bring car back for work not done also very rude when asked about the workread more

I am a young woman, and when I go to an automotive shop to get my car fixed, the very last thing I…read morewant is an older, gross man hitting on me and showing me pictures of his dog. I do not appreciate all the sexual advances or literal space invasion I received upon visiting this location. Do not call your customers "babe", or touch their legs, or invite them over after your shift is over. No one wants that and it paints a poor picture of their employees and the company itself. I'm incredibly disturbed about my time spent here and I refused to let them service my car not only for the outrageous prices but also the despicable customer interaction. I cannot believe how this employee treated me and the blatant disregard for personal space or appropriate customer relations. I'd give this place 0/5 stars if I could.

Brought car in as I suspected an issue with the timing belt. Came back to a $500 bill listing that…read morethey pulled the timing cover off and checked the timing belt, replaced several electrical parts. Lifted the hood to look and found that the timing cover had never been removed nor were the parts that were listed as being replaced new, still the original dirty parts. Beware! Go somewhere else!

DJ automotive is the only place I will bring my vehicles. They have always been honest with me and…read morefair with their prices. Dave is an excellent mechanic and as always kind. Lori at the front desk is as sweet as can be. Highly recommend

This location at the airport was extremely slow. The cars are all reserved in advance so why on…read moreearth does it take 55 minutes to pick up the car? There were maybe 4 people in line in front of us. There were only 2 people working the counter and it was frustrating. I would hesitate to rent from here again. The car itself is very nice and as expected.

Limo Lenny was awesome! He gave us a great evening out celebrating our bosses retirement! highly…read morerecommend!

My group of 6 travelers needed a ride from the Duluth airport late at night and then again, a day…read morelater to Port Duluth to catch a Viking Cruise ship. The Al Capone drivers and vehicles provided outstanding service. This is the only way to get around Duluth. Don't rely on anyone else!!