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    Enterprise Rent-A-Car

    5.0 (1 review)

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    9 years ago

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    Hertz Rent A Car

    Hertz Rent A Car

    1.0
    (5 reviews)
    0.0 mi

    Totally disappointed in this Hertz location. Located inside of the Vetrans Ford dealership, it's…read morequite difficult to find without asking. I was actually excited this location was so close to my house in Westchase. NOT excited is what I am right now. First, there was no one at the counter when I arrived. One of the Ford ladies had to assist me. Said I was all set. Seemed easy and seamless as I prepared for my journey in the car for 3 hours. When doing work roadtrip a a definite requirement is Sirius - Seriously! Well yea, my car forgot to come with it although I requested it. I went back in and the lady stated she had to "call" the Hertz guy. She proceeded to do so from her cell phone. She gave me the phone and told me that he had a lot of Gold members come thru and that's the best he could do for me. I guess he forgot I was a Gold member also. I decided to suck it up and just take the car. OMG, hello. Car wash, vacuum inside something. Dust and hair on the dash. Disgusting. I can't even bring myself to look in the back seat for fear of what I will see. I should've taken my own personal vehicle, but god only knows what the process would be to cancel being that there was NO hertz rep to speak to about it at the location. Get it together, Hertz! This is NOT how you treat your Gold Members!!

    Never again!!! We got the rental for 4 days 165.00, for an extra day they charged me 73.00! I…read morecalled customer service and the idiot started to read the same receipt I have!! I was trying to explain her how the hell my rate went up so much for one day?! She said: oh there's a fee of 12.00 for the extra day... so if 165.00 for 4 days is 41.25 per day, Isn't it supposed to be 165.00+41.25+12.00= 218.25?! She said they kept the same rate, which is not true! I was charged 238.63! I said never again will do business with this people!!! They probably don't care cause they would rip other people off! And I'm taking this to the BBB!!!!

    Pro Auto Care

    Pro Auto Care

    3.5
    (42 reviews)
    1.4 mi

    I requested a quote for some very expensive repairs. I just received a text that said "We sent you…read morea quote last year". That's it, nothing more. What a rude and dismissive response. Because of illness I have not gotten repairs done previously. I guess my business wasn't important to them. You can tell a lot about a business from their customer service. I won't take my car here.

    I really hope this is the right place. Today, as I was doing a last minute fill up prior to my…read moreflight back to NY at a gas station on Sheldon road, I accidentally locked my keys and phone in the car. The rental company roadside assistance never showed up, allowing me to potentially miss my flight! I was still at the gas station when my plane began boarding. At this point there was no hope :/ Until a man, whose name I never got, unfortunately, walked into the gas station convenience store. He knew the attendant, where he was asked if he can at all assist me. He didn't make me any promises but said he would try. Well, he DID get my door unlocked at the nick of time, and I made my flight my ONE single minute. He was a godsend at that moment and can't thank him enough. This business is super lucky to have an employee like this. I never got his name but he is a bald guy who like me, speaks Spanish as well as English. This man deserves a raise for his knowledge and hospitality! God bless whoever he is. I can't thank you enough!

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    Enterprise Rent-A-Car - carrental - Updated August 2026

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