Enterprise Rent-A-Car

0.0 mi

September, 2024 Visit…read more We visited Lafayette / West Lafayette, IN for my uncle's funeral. Our travel plans had us needing to get to Indianapolis for a flight. There is a limo option in town, and you can rent a full limo or ride on a bus like a hotel or rental car shuttle - both good options. For us, a better solution was... a one-way rental from National, which let us be on our own schedule, and to drive our own route... National... where Green Means Go... decades after I first started renting with them, it's still so nice to pick the car we drive. The Purdue University / Lafayette airport is not big, and that can be a nice thing, as often the other facilities, like the rental car offices, are less constraining... in that is the case here. The Manager was nice and helpful, and within a couple minutes we were on our way, with our pick of Malibus from the lot Thank you, National, Purdue University Airport! ----- ----- -----

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Tegrat Vehicle Rental

1.0

5.7 mi

I booked a car (Toyota Matrix) this weekend through this rental company, but when I discovered a…read morewinter storm in the midwest, I wanted to cancel my booking; I gave them plenty of notice over 48 hours in advance. When I tried to cancel the booking, I was told by them that they don't accept cancellations and to refer to the cancellation policy on their website, but the thing was, there is no cancellation policy on their website. When I confronted the owner about this, he said the cancellation policy is only viewable after sending the payment for the booking, which makes no sense. Since I couldn't cancel the booking, I took the car anyway. When I went to the pickup location today, I looked around for the car and noticed it wasn't there. So I tried calling them and found out that they had parked it in a different location than what they said. I had already had to pay for an Uber to get to the original location of the car. When I arrived at the location where they parked the car, I found out they had rented me a Kia Soul instead of the Toyota I was supposed to get. I tried opening the door to the car and found out it was locked. They had locked the keys inside the car, and now I could not get it. I called them up, and they sent someone to see what was wrong; I watched as he peeled the duct tape covering the window to try and open the door. They tried to rent me a car with a missing window in negative-degree weather. Finally, they said they would rent me a super old Chevy Impala, but I had to call State Farm and purchase insurance. Ultimately, I decided they were putting me through so much trouble. That I didn't even want the rental anymore. I asked for a refund, and the "owner" responded that I was "lucky to get a rental."

From the owner: Welcome to our rental car company, providing affordable car rental services to students and…read moreresidents in the Purdue University and Lafayette, IN area. We do not discriminate against younger renters. We don't charge any underage fees. We charge a deposit that will be fully refund if you complete the trip with no damage/tickets. We waive damage charges on minor scuffs/ scratches. We have luxury options such as latest model Porsches and Teslas. We also provide the cheapest rental car and will price match any business in the state. Our Luxury cars are the most luxurious rental options in town and our economy cars are the cheapest option in town. We provide rides to Indianapolis airport and Chicago Ohare airport at extra charge. We offer one way drop off at Chicago downtown area. We are 24 hour all week anytime pickup. Whether your vehicle has a break down need a vehicle for a few days or you need a vehicle for internship for long term lease. Contact us for more info or book directly on the website. Thank you for considering our rental car company, and we look forward to serving you soon.

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Hertz Rent A Car

2.4

(19 reviews)

We had an outstanding experience with Jacob Chambers at Hertz! After running into problems with…read moreanother rental company, we were worried our trip would be delayed. Jacob stepped in, found us a 12-passenger van, and made sure we could stay on schedule. He was professional, friendly, and true to his word. Everything he promised, he delivered. It's rare to find someone who goes above and beyond the way he did, and we truly appreciate the excellent customer service.

In spite of calling ahead to make sure I had a vehicle, they didn't have it cleaned. I had to wait…read morefor them to clean interior and exterior. Then when I tried to extend my reservation, as they requested, the local phone line rang and rang...I literally tried for 3 days to get ahold of someone, even called reservation toll free number and they couldn't get ahold of anyone. THEN when I returned the vehicle I asked for someone to drive me 1.5 mile down the road--on the same road as Hertz to the body shop--they said no. It was 97degrees with a heat index of 105. Employee just kind of giggled and said, "Nope I can't". Only reason I'm giving 2 start is the car ran well, and they did give me a good rate.

ACE Rent A Car

1.0

We were very disappointed in this company and the sneaky way they handled everything. Lots of…read morehidden charges... we ended up paying twice as much for the car as they said we were going to and for the 4 days we had it they had a hold on a $300 security deposit plus the $354 that we ended up paying for the car which was twice what we were supposed to pay. So all in all we were on an anniversary trip and had $654 we couldn't access. This is a very shady sneaking dishonest company and we will never us them again. And we will be sure to let everyone we know not to use this company. Zero stars

Avis Car Rental

2.1

(8 reviews)

Here is ANOTHER reason for the abysmal rating: Rented and…read morepaid for a minivan weeks in advance through Expedia. It was going to be used to relocate my son in St Louis. We were counting on it right through the day before when I even filled out an express checkout form. 30 minutes before we were scheduled to pick it up, we received a phone call that there was no van, and in fact, no other options were available. When I explained that we were already on our way there, the jerk says, "Well, keep drivin' south, I got nothin' for ya". When I said we had paid in advance for the rental, I was told that I needed to talk to Expedia to even get a refund. This was Purdue graduation weekend, and I tried to impress on him that they were really putting us in a bind. I was told to "try a competitor, but there was probably nothing anywhere." I asked how this could happen, and I was informed that they routinely over-book. Zero contrition, and totally unwilling to offer any solutions to the impossible circumstances they created for us. I will NEVER forget this abhorrent lack of customer service. Don't give them the opportunity to screw you over like they did us.

Incredibly unprofessional. Cancelled a reservation I made with a corporate account without…read morenotifying me. I showed up and he told me it was canceled in person. When I showed him the reservation didn't show as cancelled on my end, he said he didn't actually cancel it in case I showed up to "confront" him, he wanted all the information there. I should be able to expect that once I make a reservation, I will have a car. If overbooking is done inadvertently, the minimum should be doing me the courtesy of canceling the reservation in advance so I don't waste my time. It's bizarre that he expected a confrontation and chose to waste my time over that. Apparently this spot is regularly in the position of canceling folks' reservations and incurring anger as a result. Worse, I was easily able to make a reservation without my corporate account (at double the price) for the exact same time and car -- so maybe he just didn't want to let me take the car at the corporate discount price when he could make more off regular customers? It would explain why the app didn't show the location as sold out. I cancelled the second reservation myself because I won't give this location any business. The agent at the location - Mikah - was very rude, unsympathetic, and generally unprofessional.

Budget Rent A Car

1.0

This company rented us a car and my husband drove it 2.5 miles to pick up an order at Walmart and…read moreit started smoking. There was oil on the hood and engine. We had to call the after hours line because they had closed soon after we picked up the van. The van was really dirty and had scratches on it when they gave it to us. Drove it back to their lot and had the tow truck pick it up. We have been dealing with them ever since. They didn't even know where their car was and kept calling us telling us we needed to return it, even though we called their after hours line and did just what they said. We are still trying to resolve it more than a month later and still waiting for our refund. Never rent here!!

Enterprise Rent-A-Car

3.7

(3 reviews)

4.0 mi

Last two years I have had occasions to rent a Dodge 2500 Quad Cab Pickup from this company. The…read morecustomer service is wonderful. They listen to what you need and work hard to provide equipment needed. I am disabled and have problems getting in and out of the 2500 and 3500 vehicles. They made sure the Dodge I rented had safety steps on truck. Would highly recommend this location for any of your rental needs.

Kyle was super helpful over the phone, and Nick was super personable and helpful irl. He was even…read morehelpful via cell phone, I imagine that means off the clock, when we needed an out of town oil change. First rental car experience, will rent with enterprise again and again and again. Give these boys a raise.

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The Whittaker Inn

4.9

(26 reviews)

5.2 mi

Family-owned & operated

Boutique

Everything was above and beyond! The service, hospitality, food, drinks, rooms and everything was…read moreamazing! I would 10/10 stay here again! We stayed here to celebrate my mom's retirement party and everything was perfect from the food to the setup. Elizabeth is amazing and so is her whole team! I cannot praise this place enough!

This was our second time staying here and we had a wonderful visit like the first. The room was…read morespotless and cozy, the food was delicious and amenities are an added plus! Andrew is an amazing chef and Elizabeth is a fantastic hostess!

One decoration in the Tanzania room. So cute!

Living room

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Hampton Inn & Suites West Lafayette

The hotel is ideally between Lafayette and West Lafayette, just far enough from the campus…read more The hotel is just minutes from the campus and stadiums. The hotel is within walking distance of parks, art, and a variety of dining options. The room I stayed in was large and spacious. The couch was comfortable, and the footrests were a perfect accent. The workspace separated the sleep and resting area. The closet was deep and long with mirrored sliding doors. The wet bar area was to my left as I entered the room. Mindy was so kind at the front desk, and Conner was chatty and professional as he attended the breakfast area.

Maybe it was just a bad time to be at this hotel, but it wasn't a wonderful night of sleep…read more.. When we arrived, there were multiple large vans dropping off youth from some youth retreat. The lobby was packed with kids and there was an adult, at the desk, with a laptop out trying to figure out rooms with the employees. I stood there a couple minutes trying to figure out if I could go around all the kids and check in. I finally did and thankfully the other employee was able to pull away from the laptop and get our room. Parking was fine and we got unloaded with a cart. Getting the cart through the lobby with all the kids wasn't easy. Not the hotel's fault they didn't understand moving aside when asked. We got to the room which looked nice. We quickly discovered the door to the hallway was very thin. You could hear everything from the hallway. The bathroom has a sliding door and definitely was not sound proof at all. Everything else about the room was fine. At around 1:00am there was a group of people in the hallway. Woke all of us up and we were about to call and complain when they finally moved on. Breakfast was packed! I felt bad for the one employee trying to keep everything stocked. He was running around doing the best he could. We managed to squeeze into one small table, which was the only one available. Could this hotel have potential, yes! Try to avoid a youth retreat group stopping the same time.

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Drury Inn & Suites Lafayette, IN

4.2

(20 reviews)

5.4 mi

Very welcome environment Very clean…read moreGreat breakfast and dinner with Great services Jessica house keeping and Dianna front desk very professional and respect . Recommend for everyone to reserve this hotel Clean indoor and outdoor swimming pool Best hotel

Update--I was told someone would be contacting me regarding a refund or a credit. It is more than a…read moreweek later. No one has bothered to contact me. Shows the level of commitment to their customers--zero.

Nice view from 7th floor!

Clean and lots of seating.

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Bed bug blood splatter.

The Union Club Hotel at Purdue University Autograph Collection

4.3

(18 reviews)

1.2 mi

What a modern (fully remodeled) but old school/traditional/historic hotel. A true gem literally on…read morethe campus of Purdue University and walking to other restaurants and shops. Phenomenal hotel!

This is part of the student union on campus and the students actually run it. One of my all time…read morefavorite hotels and I travel for work. Love that students are studying in the nooks and crannies.

Union Club Hotel Lobby

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Home2 Suites by Hilton West Lafayette

4.0

(6 reviews)

3.2 mi

I was interested in this hotel when I stayed at its neighbor hotel TownePlace Suites by Marriott…read moreWest Lafayette. Both hotels were very new. I was very happy with TownePlace Suites, so I was curious about how this Home2 Suites. It's very new, so everything was still sparkling. One interesting thing is that while there's a kitchenette with all the equipments, there's no cook top. I could see the spot they had saved for cook top even with a built-in microwave range hood, but we couldn't cook. We could only use the microwave. So if you want to stay here like renting a monthly apartment or weekly apartment, you probably should go to TownePlace Suites. The breakfast was okay, quite standard. The staff was very friendly and kind. I have Hilton Gold membership, so I could choose MyWay benefits. I chose one bottle of water and one snack item for Home2 Suites; however, when I checked in, the front desk forgot to give me. I later went back to ask for the water and snack, but they only could give me a bottle of water as snack ran out. Not a big deal, but I was a bit disappointed. I was there 3 days 2 nights, so they could have given me the next day if they had it, but I didn't hear from them. I didn't bother to ask anyways. Overall a good hotel, and the location is convenient for the easy access to Purdue campus. I probably would come back again.

Since our family became a part of the boilermaker, I find myself visited this area more frequently…read morethan I anticipated. I stayed at several other Hilton group hotels and I think this particular hotel may be the best. It's still new. About a year old. The room comes with a plenty of charging stations for all of your electronics including wireless charging next to the bed. Plenty of fast food and restaurants options nearby. Decent gym and pool. Less than 10 minutes drive to Purdue campus. Staff here is very friendly. Free breakfast. We will definitely stay here again.

Guest room

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Guest room amenity

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Marilyn D.

10 years ago

Nicole and Nick are terrific! Nicole worked with me to facilitate my car rental after my hotel placed a large deposit charge on my credit card. I received a beautiful brand new Huyndai Santa Fe Sport with 700 miles on it. It was comfortable, clean, and they made it so easy. My initial rental visit was fast and efficient, as was my return. Nicole was enthusiastic both times, and asked me about my trip as well as the rental vehicle upon my return. Nick drove me back to my hotel expeditiously, so we could avoid rush hour, compounded by significant construction in the area. I look forward to maintaining my repeat business with them (9 years +). Marilyn D. Fort Lauderdale, Florida read more

Wanda F.

11 years ago

Excellent price and service. I compared prices and the West Lafayette Enterprise was 1/2 the price as renting at the Indianapolis airport, so I took the shuttle to WL and they picked me up the next day exactly as scheduled. While doing the paperwork, the associate noticed on my insurance card the type of car I drive at home and offered to switch to that model. I really appreciated this - driving a familiar car was VERY helpful. Return also went quickly and smoothly, and the associate promptly and cheerfully took me back to where I was staying. All in all, I definitely will rent from them again. Note: their location has changed from Salisbury Street to the Purdue Airport. read more

Paige A.

11 years ago

Friendly, helpful and quick. I was in and out in about 10 minutes and there were 2 people in front of me when I got there. They are not located on Salisbury any longer but on Aviation Drive. Lots of parking and great service. Will keep renting from them! read more

Juanita C.

11 years ago

The service at this location is top notch. I left something in the rental car and called the next morning as they were about to call me. I will definitely use them again and also recommend them to others. read more

Robert C.

8 years ago

I will never use this Rent-A-Car business again. There are so many better rental car businesses out there.

Sabrina F.

119

10 years ago

The staff here is very helpful and the options were varied.

Enterprise Rent-A-Car - carrental - Updated July 2026

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