Penske Truck Rental in Bend, OR (McCauly Truck Center) provides excellent customer service in…read moreaddition to a $600 savings over U-Haul going from Bend to Fort Collins, CO with a truck and auto transporter. They also had the truck and transporter ready to go within an hour of making the reservation. Great folks!

Really helpful came in to save the day after Uhual had screwed me over on my reservation. Thank you…read morePenske!!

Avoid Alliance Storage at all costs. This is your sign…read more I only needed a storage unit for two weeks while moving between rentals and was told over the phone that although they don't offer weekly rates, I could pay for a full month and then receive a prorated refund for the unused days, as long as I gave 30-day notice up front. I agreed, gave notice right away, and confirmed that I'd only need it for a couple of weeks. That should've been the end of it. But from the very beginning, this company operated unethically. First red flag: they charged my card before telling me the price or confirming anything. They literally said they needed my card info to proceed, then charged it immediately--without ever asking if I wanted to go through with it. When I confronted them about it, they blamed it on a new employee "in training." If that's true, there should have been a trained staff member supervising the call. Second red flag: when I moved out after two weeks and took photos of the clean, empty unit, they didn't respond for two days. When they finally did, they said they weren't going to check the unit until the end of the month and that I'd be charged for the full month anyway--completely contradicting what I was told and agreed to. I even showed them the text message they sent confirming I would receive a prorated refund for the unused days. I told them that even if they misspoke, they should honor their word and make it right. They refused. No apology. No ownership. Just bad business. This company is raking in money from tenants and providing bare minimum service in return. When given the choice between doing what's right and stealing $100 from a short-term customer, they chose the latter--even after being confronted with proof of their own words. If you're reading this and looking for storage in Bend, do yourself a favor and look elsewhere. Alliance Storage is unethical, misleading, and not worth the hassle. They charged out the ass for admin fees (clicking a few buttons on the computer) and tried selling me a lock for $20 that you can get for significantly less at Walmart. They lost my trust permanently over a refund they promised and then refused to honor.

Refuse payment. Horrific taunting emails. Worst experience of my life. I have contacted the parent…read morecompany and district manager for help dealing with this facility. I have done everything in my power to communicate. My emails are ignored. Calls refused. Listed my property for auction. No notice sent! Wrong address on my account! Not my address in any way! It's been such a nightmare it should be a movie.​​

Katie at U-Haul Bend was excellent. I went in planning to book with a competitor but changed course…read moreafter how helpful the staff was. Katie made a complicated cross-country move to Tennessee a lot easier--helped me pick the right equipment, pointed me to a great moving crew that packed everything well, and sorted out a last-minute trailer without any stress. She also made sure everything was lined up correctly for my destination. Really solid customer service from start to finish. Would absolutely recommend her and that location.

Moving is a huge pain and to have people help you out is the biggest blessing ever! Having…read morefrequently used U-Haul services in prior moves, I must say the quality of the vehicles and price, not to mention customer service, I experienced at this location was seriously top-notch. Every employee I encountered were all lovely and very helpful. Call me crazy but that's evidence of a very harmonious working environment that extends exceedingly exceptional customer service to their customers! Well done!!

There was no reason for me to look further! As a newbie I felt very confident in their ability…read moreand knowledge of the terrain. Very friendly and courteous, I can't wait to go again next month!

From the owner: Off-Road Rentals takes pride in offering the most top of the line Off-Road Recreational vehicle's…read morefrom Polaris side by sides, quads, dirt bikes, jet skis, snowmobiles and more. All are machines are top of the line aftermarket machines we can offer from turbos to custom cages and exhaust ect

The 10-foot truck was advertised at $19.95 but the actual cost for four hours and 22 miles was over…read more$60.00. Read the fine print! Also, Steve, the guy doing the rentals, wasn't wearing a mask!

I stumbled upon this lovely company after looking for the perfect adventure I could gift to my…read more"outdoorsy" boyfriend for his 40th birthday. It turns out, this experience was the best gift I could've given him!!! This was our first time renting an RV tent camper and our experience was seamless, start to finish! We did a 5 day rental and headed off to the Oregon coast to go crabbing and salmon fishing. The tent camper was quick to set up, easy to tow, and most importantly...so COMFORTABLE!! A big "thank you" to Patric, of Big Mountain Adventures for all of the sweet suggestions you made, to help make our trip extra special. Patric, you are a true model of passion and customer service. I highly recommend this company to anyone wanting a special camping experience. All of our best, Melissa & Chad

From the owner: Adventure Tent Trailer Camper Rentals Bend, Oregon. Why fuss with a garage full of old camping gear…read moreon your next trip to Oregon, when you can drive away with your own fully stocked luxury adventure tent trailer camper?

We rented a walk behind floor sander and had a great experience from start to finish. The team was…read morepolite and helpful and the equipment worked well. They recommended the number of consumables like pads and sanding sheets and credited me back for those not used upon return. And the rental price was reasonable. I would recommend using Sunriver Equipment Rentals for your next equipment rental project.

From the owner: The greatest equipment rental company in the history of the world.read more

I have rented from 5G several times. I've always received…read moregood service and they know their equipment.

My partner and I had a very stressful situation necessitating a few of 5G's tools last minute as…read morewell as a few minutes after they closed. We felt like a burden but the staff was super friendly and empathetic. We had some questions midway through the rental and we received assistance promptly. We'll definitely be going back for our future needs!