Saved by the super people at All Seasons RV and Marine. Took our RV first to cross town rival who…read moreliterally destroyed our RV electrical systems. All Seasons came to the rescue and fixed everything. Special thanks to Madeline for outstanding service and for her kindness! :) PS they do all our winterizing now too!

Awful service, rude employees. Don't do marine work but won't tell you that until they arrive. They…read moreget overtly offended when you're confused why they are called "RV & Marine" You'd think they would change their name.

Update in which Ty, the owner, reached out to make a sincere effort to rectify the situation. I…read morewill be taking the coach back to give them one more chance.

We had a really positive experience with Beaver Coach Sales, even though we didn't initially…read morepurchase our RV from them. Ryan first showed us a used Newmar New Aire that we really loved, but he didn't have one available at the time. He was still incredibly helpful and generous with his time. If we were purchasing again, we would absolutely go through him. Unfortunately, we ended up purchasing from the world's largest Newmar dealer in Florida, and the experience there was abysmal and expensive. We drove from Florida to Oregon (home) for a 6 week trip and took a couple small trips. After compiling a big list of necessary repairs, we returned to Beaver for service. That took about 5 months, though we weren't in a hurry and it seems they were very thorough. Nine months after initial purchase, we scheduled a paid walkthrough with their specialist, Aaron Pierce. That experience made a huge difference. Aaron took the time to walk us through details we didn't even realize we needed to know--things that would have made our earlier trips much easier and more enjoyable. Even when leaving, Aaron, Jaime, and Ryan all made sure we knew how to reach them if there were questions or issues. Arriving back at home, we had questions on AGS settings and Aaron has been very responsive via text messaging. Overall, Beaver Coach Sales has been helpful, knowledgeable, and willing to support us even when they didn't make the original sale. That says a lot about their team.

My husband and I bought our first trailer and had the most amazing service with Daniel!. He is very…read moreknowledgeable and listens to what you want in your rig. It couldn't be a better experience. Anna was unbelievably helpful with the purchase and really made sure we are well educated. They made us a deal so great that when we are ready for an upgrade this will be our go to. Cody did our walk through and made sure we knew how everything worked and every feature we have to enjoy. By the time we left we were ready to hit the road feeling confident and prepared. Anyone ready to shop for a recreational vehicle must come here first!

stopped by parts department, could not get anyone to help me for 15 minutes. finally figured out…read morethey were out of stock of what i needed but said may come in on truck the next day. so called, on hold for nearly 20 min, finally someone answered and said would give message to parts department but it is has been 3 days and no return call. the worst customer service.

My wife and I decided it was time to buy an RV. I left work early and got to Big Country RV about…read morea half hour before they closed. I am sure the team wanted to go home after a long day. Donnie spent all the time needed to help us pick the right trailer to fit our needs. We never felt rushed. He patiently answered all of our questions and showed us so many they all blended together. He took us back to make a top three list and we went back and forth until we settled on the perfect one for us. We settled on a very fair price and we are very happy. Everyone we have dealt with so far has been great! Right from the start we felt welcomed and appreciated as a customer. I was shocked to read some of these reviews and I can tell you it is the absolute 100 percent opposite of our experience with Big Country. Look folks you're buying an Rv, camper or trailer. These aren't pianos or fine woodwork finish carpentry pieces. All of them are made as light as possible with minimalist materials. They aren't meant to be your house. Little things are going to break or need to be adjusted and maintained regularly. Its part of the deal. If your not ready for that don't buy one, and sure as heck don't blame the dealership for these. If you need an Rv go ask for Donnie! tell him Carl sent ya. He will treat you right. I have already recommended him to family and friends. So far they have exceeded my expectations and earned my business and five stars. Thank you Big Country RV!

We purchased a new travel trailer from Big Country back in March…read more After spending a few days shopping over in the valley (Eugene - Portland), we were pleased to discover so many floor plan options and fair prices close to home at Big Country in Bend. Wes took great care of us. After the trailer we decided to put an offer on was sold just minutes before - he was very accommodating and motivated to get us in a trailer that we loved. The whole process from browsing with Wes, to discussing our options with the manager Kevin, to final paperwork with Dan were smooth, efficient and we felt like we were taken great care of. I would highly recommend anyone who's shopping for an RV or trailer to go see Wes at Big Country in Bend.

Larry's was the best for service and repair. REALLY sorry to see them go. Been gone for more than…read morea year and there is no one to replace them. Sad deal.

DO NOT BUY FROM LARRY'S RV!!!!!…read more We bought a cab over camper on Feb 14, 2020 for $20,000 cash + paperwork fee's DMV etc., today is Dec 22,2020 and we still haven't received the title I have found out some shady business practices they have done to us!! #1 paid them for unit 2-14-2020 didn't hear anything for 2 months granted it was the covid 19 crap when I called Georgia (owners wife) told me not to worry that DMV was backed up because of the shut down (B.S)!! #2 we called the sellers bank to see if it was paid off yet (June2020) and it wasn't even paid off yet?? Called back end of June it was finally paid off middle of the month and bank stated that title was sent to Larry's RV. #3 fast forward to August still NO title in the mail to us.....called Georgia AGAIN to inquire where my title was?! She then says I sent in al the paperwork to DMV and haven't received anything yet it hasn't came yet I called the DMV and waited on the line for 4 hours and they say they are way backed up so again I wait. #4 Called Georgia AGAIN.....lie after lie after lie!.... finally she sent me a refund of $98 and a bunch of the paperwork she NEVER sent in to DMV and told me to fill the paperwork to DMV myself?! huh I thought you sent it in?? I call the bank again they again tell me they sent it certified mail to Larry's RV and said they received it well according to Georgia she didn't have it Larry's RV kept my money for 4 months before they paid off my camper they are thieves and con artist DO NOT DO BUSINESS WITH THEM!!!

Service sucks! Made an appointment in February for a July 22nd appointment. We arrived with our…read moretrailer that had been serviced every July for the last three years. We live full time in our trailer and we drop it off and pick it up in a day or two until today. We were told from the service manager, we were lucky to have that kind of service in past but they were 2-3 weeks out as they had 50 trailers ahead of ours. Unexceptionable! Called the boys in Utah that built our trailer and they will have it completed on Monday. Driving to Utah today and delaying our South Dakota trip but trust that it will be done right. Never going back to Big Country RV! Not trustworthy

Their phone lines weren't working for weeks and they did t even know it was…read more Then when a salesman said he would check with his manager and call me back with in hour, I never heard back from him. That was 4 months ago. I called and called and called both Redmond and Bend and their phones just disconnected the call. Not worth the effort.

THIS place is NOT the old BLUE DOG…read more.. We bought a new 5th wheel from Blue Compass in Redmond, OR despite previously having had a terrible experience with Blue Dog RV, and having options much closer to home BECAUSE of the PEOPLE and how we were treated by salesperson Emily Gordon, the Manager, Mike Johnston. It is clear that they love their business and are committed to professionalism and treating their customers right. They answered all our questions and made us a solid offer on the unit that ticked all of our boxes. So much so that we were comfortable enough to put down our deposit over the phone then drive 4 hours to do paperwork and our walk though. Jen helped us with the financing. We enjoyed a fantastic meal at a great Mexican Restaurant (Caramel) recommended by Emily. The next day, Makenzie gave us a very complete tour of our new RV! She is knowledgeable and went above and beyond to give us pointers not found in the owners manual based upon her commitment and experience. It is unfortunate that the name is so similar because they deserve a blue ribbon and 5 gold stars.

Looked like a promising stop. We wanted to look into the new trailers. No sales assistance on the…read morelot, and only one employee inside on the phone. A couple stood waiting inside the front door. We went back out and tried opening one of the trailers. Nope. Didn't open. Maybe its not really opened?

RV tech was able to come early to fix our RV. Toilets wouldn't flush. That's an emergency! Service…read morewas fast and above all effective. Problem solved and we are again happy campers.

Chris is a rock star. He helped me over the phone and walked me through my problem. Professional…read moreand knowledgeable Use him.

excellent service was there within two hours of contacting them, perfect installation of my new…read moretoilet at a decent price and did a couple other things for free. I'm so happy I found them.