the people at Penske work hard to make sure plans go off without a hitch when you need a truck,…read morereliable solid people who work there! thank you penske

Fraudulant billing. Beware! Complaint with state consumer fraud division will be filed asap! Make…read moresure you get pics of mileage and fuel levels on pick up AND return. 1 star rating is well deserved. Avoid at all costs.

I come here every day it is a truly great place if you need a big truck or your big truck repairedread more

From the owner: Commercial Truck rental, Full service leasing and Fleet repair and Maintenance.read more

Well. My family furniture is making a merry bouncing journey across the beautiful USA for day…read morethirteen and counting. When will it arrive? It's a mystery! And of course I didn't find out it wasn't arriving on time until the night before (a generic robo text message at ten at night!) So the movers are just delighted with me. The fifty dollars off a day is more like being spat on for a four thousand dollar move. Maybe my worldly precious belongings are being pulled by a mule team. Customer service is passive aggressive and unhelpful. Save yourself the heartache and just rent a truck.

Made a reservation to access my ubox. No one present and s note on the door. Ibox not loaded on…read moretrailer and horrible response from online phone numbers. I'm sitting here doing nothing in an empty parking lot after being hung up on after 15 min on hold. Horrendous customer service.

This is a very poor run facility. The managers do not…read moreassist in anything 1 hour today just to get fuel.The guy that is currently fueling moves like a turtle 7 trucks behind me backed all the way up to west valley hwy. Arrived at 5:55 am fueling completed at 6:53am.I would avoid signing any type of contract with this location. What a Joke for such a large company.

This place just continues to go downhill. I go into the customer service window and Jim sits there…read moreand ignores me and when he finally acknowledged me he was extremely rude. There is no reason for someone working customer service to cuss at a customer when asked a question. Then on top of this while I am standing there, I think his name is Rich was talking to a technician about using cocaine. Jim called him Alex. I will be going out of my way to take my truck to another location after this. I wish I was in the position to choose to go another company. This place needs to close down, drug usage in a commercial trucking shop is a terrifying thing. Now I have to wonder if my truck is safe to operate.

Be very careful to review the final charges if you rent from this Budget location. I was…read moreincorrectly charged for refueling, and even when I provided documentation that the truck was returned refueled, they still refused to fully correct the bill. I was quoted an estimated total of $43.07 for a local truck rental, but after returning the truck I was charged $93.34. The charge included 24 miles and 2 gallons of gas, despite only driving 22 miles and returning the truck fueled above the full marker. When I presented my drop-off photos and fuel transaction, instead of simply correcting the bill, they offered a partial correction. They refused to remove the 2-gallon fuel charge and acted like they were doing me a favor only partially overcharging me. If you rent here document everything and do not assume that they will correct the bill willingly.

Used them three times in last six years. Other friends and family also used this business. Always…read morehelpful and kind. Love them and using them again with a smile on my face. Great prices too. Check them out.

WHAT MORE CAN I SAY BUT JUST DO IT!…read more Okay I rented a 200? Chrysler Neon that was amazing on gas. The owner is simply amazing and really goes out of his way for his customers. This location is similar to Rent-A-Wreck without all of the headache, and LOWERED LOWERED cost! I'm coming back again that's guaranteed!

We had to rent a car in a pinch as our truck was being serviced. We had no idea for how long. We…read moregot a phone call within minutes of our online inquiry. And we rented that evening no hassles! That was over A MONTH ago and each time we have had to re rent it is so easy and he goes out of his way to help you. He worked around our schedule. Was up front and very business like but "old time business". As in good people. Providing a good service at a fair price. More than fair. And the car was great. We had zero issues each time we rented the Prius. Our truck still isn't fixed and I know if we need the car in a week we can get a great reliable car with zero hassle and for way less than other rental places. Would rent here again without hesitation. I wish places and people like this were in every city in every state. Five stars!!! Tony is the best! Thank you thank you!

Natalia was not helpful and so rude and arrogant. drove many hours to go out there and ended up…read morehaving a rough time working with her very very frustrating.

This place is awesome. Been renting trailers for the for years, and they've extremely efficient and…read moreprofessional. How efficient and professional, you ask? Well I got a 12' drop-back flatbed reserved and paid for in about 3 minutes, beginning to end: