They did an amazing job with my car. They did what I asked and also listed a few recommendations…read more But you still have the option of either considering their recommendation or not. Thank you, Zach.

General services and timely maintenance prolong the life of your car or vehicle of choice. I know…read morewhat I'm talking about. When it comes to my low milage Volvo V70 T5 and our familys other cars I can depend on Rempts team of absolute professionals to expertly diagnose and get it straightened out. They stand by their work and dont suger coat the news. Anyway you look at it, you either pay the car note to the bank or get to know your "eurocar specialist" in the Auburn area.

Maddy was our sales person and helped my dad buy a g80 m3 she was nothing but nice and…read moreknowledgeable. If you buy a car here ask for Maddy!!!! She's the best.

First off, let me state that I absolutely hate hate hate dealing with car dealers and their pushy…read moresalesmen. I'm sure there are several factors that make this car purchase one of the easiest and most enjoyable ever for us. 1. We're older and no longer impulsive 2. We did our due diligence in our research before contacting anybody 3. We know our financial situation and credit scores so there were no surprises 4. We refused to settle for anything less than our expectations 5. Josh Reynolds - our salesman 6. Pricing listed within Fair Market Value rather than MSRP 7. Carfax emailed to us by Josh the night before our appointment We located this particular car online. When we called the dealership to verify if the car was still on the lot we were told "yes". We scheduled an appointment with Josh for 9:00am the next day. Upon our arrival, the car had already been pulled up to the front and ready for us to take out and test drive. Each of us provided a photo copy of our driver's license and in return we were given one hour to take the car for a test drive. We were both thrilled to test drive without a rep in the car with us so that we could talk comfortably among-st ourselves as well as dissect the car in private. Within 45 minutes of our test drive, we knew we would be taking this car off their hands. Since the pricing was fair, negotiations were not necessary. While filling out paperwork, we were offered complimentary beverages and snacks. Several banking institutions are available to guarantee the lowest % rates. The whole car transaction was completed in less than 2 hours (45 minutes were test driving). Additional warranties were offered but not pushed when we declined them. The car was detailed and filled with gas while we were filling out our paperwork. The license will be mailed to us so that we do not have to drive all the way back to the dealership (1 hour drive for us). We stole a 2013 Acura TL Advanced package with less than 12k miles and still under factory warranty. Thank you Josh for your time and honesty. By far the most favorable car experience for us both to date.

My husband and I applied online and received a call back from Jonas letting us know that we were…read morefully approved for a car loan. We scheduled an appointment and drove down to Olympia the next day. When we first got there we were given a paper application and then were told that in order to be approved for a loan, we would have to trade in our other car (that was in a repo status). We specifically put on the application that we didn't want to trade in any car. We had made plans outside of the dealership to sell privately, but were told that it was a stipulation of the bank and we didn't have any option. We were hesitant, but continued with the paper application. Jonas ended up 'finding a way' to make it work without a trade in. Things started out a bit rocky, but got better the longer we were there. Jonas ended up getting me and my husband into a nice, clean, solid car (2014 VW Passat). He was very helpful and friendly. He listened to our needs and worked around our bad credit. He was straight up, no pressure. We are so happy with our purchase and would definitely buy from him again. Jeff O. helped us finalize the sale documents and seal the deal. He was experienced and friendly and worked with Jonas behind the scenes to get us the car we wanted. The reason for 4 not 5 stars was because of the trade in mixup and that they went to the gas station and gave us a little under a half tank after we bought the car. For us it's the little things that make all the difference, so I would suggest that they fill the tank up for new car buyers, especially on cars above $10k. It would be nice to have seen the CarFax as well. Other than those very minor things, these guys were absolutely awesome!! I would definitely purchase from them again. This place was legit. :)

Great sales team, uncertain of the quality of their service department…read more Washington Auto Credit is the best! Joe was very friendly, helpful and straightforward throughout the process. Ryan was open and honest about what we could afford and Joe helped match us with a car that was perfect for our situation. They did not pressure us into a vehicle that was outside of our budget even though we were approved for more. I highly recommend this place! A great overall, low-pressure, experience. They lose a couple of stars because the car was not detailed to our expectations. There were nasty stains on the carpet, seats and crevices, grease, and trash from the previous owner. This is more of an indictment of the I-5 Cars service team. However, we postponed buying the car a couple of days for them to "detail" the vehicle and it looks as if they only did a surface wipe. To their credit, WAC did offer to take a look at the problem and possibly rectify the issue. We ultimately decided to a pay for a detailing professional to do the job since losing trust in their service capabilities and not wanting to drive back out to their location. Still a location I'd recommend to anyone looking to buy a new or used car.

My husband and I brought back our 2017 VW Jetta as VW Financial Svcs was unwilling to work with us…read moreto pay off several deferred payments on a monthly basis and wanted all of it (over $2k) paid off by next week. We had taken the vehicle to another auto dealer as they were going to buy the car, but VWFS were jerks and refused to provide payoff info to them. So, off we went to BCVW. Not sure of the lady's name we dealt with, but she greeted us with a smile and was very willing to work with us. We explained our problem, showed her the offer we had received from other business. She took pictures of car and commented on how good the car looked (I spent the previous day removing personal items, cleaning car, removing stickers/license plate holders, etc). She was very excited and took the car for a test drive. Came back all smiles. After an inspection by mechanics (the only problem was the touch screen on the stereo which quit working sometime back), she offered us $100 more than other business. We graciously accepted the offer. Even the person who sends payments to finance companies was chomping at the bit ready to send payment to VWFS to pay off the car She didn't even try to get us into another vehicle! She listened to us and followed through for us. By the time we left, our car was their property and we had a check in hand of over $2800 (the proceeds after paying VWFS just over $2600) Would we ever buy a VW again? Nope. We won't even deal with VWFS again. We would only deal with BCVW if we worked with this rep or someone else who would listen to us and work with us! Next time, we are paying cash for the vehicle we buy.

I brought my VW Atlas in for a simple oil change and was overcharged for work that wasn't even…read moredone. Less than 24 hours later, my car was throwing a low oil pressure warning and leaking oil everywhere because the job was not completed properly. That's not just sloppy, that's outright negligence that could have destroyed my engine. From there, it only got worse. I had to repeatedly call just to get help, was passed around between staff, and received little to no communication. Promised callbacks never happened, and no one took accountability. Even more concerning, Service Manager Ian Andreassen and General Manager Gary Robinson both ignored my emails and voicemails and, to this day, have not responded. Completely unacceptable from leadership. I was also told my vehicle would be towed the same day due to safety concerns, only to find out later it was left overnight because of their internal mistakes. No follow-up, no confirmation, no regard for my concerns. I still have no explanation for the overcharge and no reassurance about potential engine damage caused by their error. This service department is disorganized, unresponsive, and careless. They turned a basic service into a serious issue and then failed to take any responsibility. Take your vehicle somewhere else unless you want to deal with the same level of incompetence!! Worst dealership service experience I've ever had. Avoid Bud Clary Volkswagen at all costs.

I went against my rule which is, not to hire anyone without reviews on yelp but I took a chance on…read moreRickyz Auto and I am glad he did. Fredrick came and took his time to get my car up and running again. He replaced my rack and pinion in my VW Passat and I am up and running again. I also believed that using him instead of going to the dealership saved me money. I could tell that he genuinely cares to do right by his customers. I asked a few questions and realized that he is quite knowledgable with cars, I believe I just found me a mechanic, I can count on. The reason my review maybe the first one, is because he is knew on the yelp platform. You want a mechanic who will come to you, try Rickyz Auto and I hope you get Fredrick.

I have never written a review but Austin's Auto deserved it! Bill (the owner) was honest, friendly,…read moreand down to earth. He made the normally stressful process of buying a car a ton easier. Finding an honest car salesmen can be difficult so I will definitely be recommending Austin's Auto connection to friends and family!

My son's girlfriend needed a new (used) car that was reliable and safe. I happen to meet Bill and…read moreafter he explained to me his business I new he could help us with this precise. I have never used a broker before so I was very surprised when Bill found us the perfect car. With in a couple days he found exactly what we wanted and he even negotiated a lot more than we bargained for. I highly recommend Bill land his company. They really take the headache out of the car buying experience.

Got a car today. Terrance was helpful had the car all ready for me to drive and finalize answered…read moreany questions I had and was helpful

I had planned to purchase a vehicle. I made an appointment and Ed had the jeep out front. The…read morepurchase went smooth.

Best rental place I have rented from. They have really nice new Honda's and great rates.read more