Great communication and work at a reasonable rate…read more Luis was particularly helpful in explaining clearly everything that needed doing and how he addressed the problems we were having. Would 100% recommend and use these folks again!

We had our sewer line back up into the basement and first floor tub and toilet. Big mess. Calle…read morethese people, man arrived about two hrs later around 5pm. Snaked line and cleaned up as well as possible. He arranged for his firm to send plumbers the next day to repair toilet and another referred to thoroughly clean the basement. $295 +$325 for plumbing jobs. $1600 for cleaning. Not cheap, but very well done. They are our first to call next time.

Used them multiple times and had great experience each time. Everything explained and discussed…read moreprior to work being done.

This small business has given us the best service in our plumbing needs in Del Rey Oaks. Always…read moreon-time, professional and reasonably priced for the services rendered!

I normally don't do reviews, but I felt like I had to here. We called Wilson's and told them our…read morewater softener was leaking and asked if they could fix it. The dispatcher said they fixed these units, so we asked them to come and check our softener out. She said it would be $100 to come out to diagnose the problem. The guy showed up a few days later in his fancy truck. He saw our softener and immediately said, "we don't fix those; you need one of these". He pulled out a binder and tried to sell me on a three-stage water filtration system. He said no one gets water softeners anymore. I told him I like my softener and just want it fixed. He kept trying to sell me on the $4000 filtration system, at which time I told him I don't want that system. He said he could get me a new softener system but that would cost about the same. I told him I just want my Pentair unit fixed, simple as that. He told me he couldn't do it. He didn't even look at the system. I called two other plumbers, and no one seems interested in fixing my system. I went to YouTube and looked up how to diagnose and fix Pentair softener problems. They had a great rebuild page for the softener. It turns out I had a cracked piston and faulty seal, causing my softener to leak. $120 later an about an hour to disassemble/assemble, I got my softener up and running again. DO NOT USE THESE GUYS....a total scam company!!!! Call someone else or do it yourself!!!

Nine months, still broken, zero accountability…read more My family has used Wilson's Plumbing for decades. We chose them for a $27,000 Mitsubishi mini-split installation despite their bid being the highest because we trusted their reputation. That trust was misplaced. One of the two units stopped cooling and started leaking water within weeks of installation. The bedroom unit works perfectly, so this isn't a design issue. It's a workmanship issue. Over nine months and more than six service visits, their lead tech added refrigerant multiple times without ever using a scale (a basic industry requirement), repeatedly told the office the unit was "working properly" when it wasn't, and never followed through on a Mitsubishi warranty case. I called Mitsubishi myself and they confirmed they'd been waiting weeks for a callback that never came. An independent contractor (Bellows Plumbing) confirmed what I'd been saying all along: the system wasn't functioning and appeared to have a refrigerant leak. Wilson's agreed to pay for that inspection. Their own technician later found the system critically low on refrigerant, yet somehow reported "no leak found." Beyond the HVAC failure, the crew's conduct on-site was unprofessional. I asked them to move my glass-top printer cabinet before working near it. They refused, then dropped a screwdriver on it and shattered the glass. To their credit, they did replace the top at their expense. But they also tracked dog waste through my house and scratched my walls with their ladder. The carelessness was consistent from start to finish. I've requested written documentation of service visits multiple times over three months. Never received it. Phone calls go unreturned. Heather is perpetually "unavailable." I gave this company every opportunity to make it right privately. Extensions, patience, benefit of the doubt. After nine months of broken promises and a unit that still doesn't work, I've had to file a bond claim and formal complaints just to get a response. If you're considering Wilson's for HVAC work, get everything in writing and document everything from day one. I wish I hadn't had to learn that lesson this way.

I highly recommend Poe's Plumbing & Backflow. From the moment I called, they were professional,…read moreresponsive, and incredibly easy to work with. They were able to come out to our house much sooner than I expected, which was greatly appreciated. The service was excellent from start to finish. They were knowledgeable, efficient, and took the time to explain everything clearly. It's hard to find a company that combines quick response times with such high-quality workmanship, but Poe's Plumbing & Backflow definitely delivered. If you're looking for a reliable plumbing company that provides outstanding customer service, don't hesitate to give them a call. We'll absolutely be using them again in the future!

Had some serious blockage pushing sewage back up into the house through the toilets and wherever it…read morecould get out. They came out on a night call, initially couldn't fix it. Another company I called couldn't fix it either. Roto rooter total rip off wanted $10k for hydrojetting. Poe came back out next day with some different tools and different size snakes and cleared the blockage. Didn't charge an arm and a leg. Owner helped out and was very nice. Locally owned. Still wonder what my toddler flushed

Great service. quick response. With good pricing. Will use…read morethem again for any plumbing or hvac needs.

Had discovered my water heater leaking yesterday, so I called Monterey Plumbing Services. They…read moreimmediately responded and provided me with a price estimate. The service was punctual and provided clear notice about the arrival time. Our problem was quickly resolved by the technicians. Jason preferably was friendly and knowledgeable and took care of our problem very professionally. Without a doubt, I would recommend them and give them another call if I'm ever in need of a plumber!!

We were dealing with a sewage pipe issue. Mike came out gave us a fair quote and solved our issue…read more Another plumber gave us a quote was outrageous!! Nice to have fair and honest companies

Excellent service! Quick, friendly response. Reasonable price. Im thankful to have found such a…read morereliable company. Thanks, Michael!

Jeremiah came on Saturday to clear a backed-up sewage line in my 70-year-old house. Snaking was…read moreattempted but did not work. I was charged only for the weekend call but not for snaking. Jeremiah returned on Monday with Cedric and cleared the line using water jetting. The work was completed in 1.5 hours, including post-work cleaning. They did not have to but still honored Yelp coupon for water jetting, which resulted in significant savings. Cedric took time to show using an in-line camera the precarious state of the heavily corroded cast-iron piping, explain and price the options for the pipe repair/replacement, and patiently answer my questions. At no point there were any surprise or unfair charges. Throughout my eight years of owning the house in Monterey, After Hour Plumbing & Drain has always been and remains my first choice for planned and emergency plumbing services because of their professionalism, reasonable response time, courteous and quality service, and advanced technology.

Came right out to provide a quote the same day. Quote included two options and alot of helpful…read moreguidance on the tradeoffs between traditional tank water heater and tankless. That allowed me to quickly decide on sticking with traditional, which they installed the next day. The quote was about 10% higher than I thought was fair, but the work was done very well and not rushed. Reliable and high quality work.

We requested a Moen Flo Automatic Shutoff installation. The work was scheduled quickly and dead on…read moretime their truck arrived. Ramero explained the work needed and the estimated time. The work was completed on time and, the work area tidied. Remero explained how the device operates and left on schedule. A very efficient and professional transaction.

I called to have my tankless water heater replaced and Cody came out to look and provide a quote…read more He arrived right at the beginning of the allotted time window both for the quote and the install. As my existing unit had a leak, they were able to do the install virtually immediately and Cody was extremely knowledgeable, efficient and friendly. Additionally, service from Pam on the phone was exceptional!