The A/C on our rental went out about two weeks ago. The unit is over 20 years old and is R-22, so it needed to be replaced. The property managers received an initial quote of $5600 from another company. Donnie at Environment Control HVAC did an over the phone bid (no on site assessment), and won the job by bidding lower. On 31 May, he came out to see the unit he would be replacing and after seeing the unit and the work required, stated "he shouldn't have phoned in a bid." Basically indicating he bid too low. After his assessment, he stated he would be back on June 4 to complete the work. On 3 June, I called him to find out what time he would be out to replace the A/C. He stated, between 9-10am. On 4 June, He doesn't show and is not answering any of my calls, text or the property managements calls/emails. At about 545pm, I called him again, no answer. He then called me (I am guessing by mistake) and immediately hung up as soon as I answered. I tried calling him back, and it went straight to voice mail. Bottom line: He low-balled the bid, and after he realized his mistake, he doesn't show and doesn't respond. I wouldn't have cared if he had stated I messed up, and bid too low. But it sucks to have wasted a whole day off from work waiting for this guy who doesn't show up. I wouldn't recommend this guy because he doesn't respect your time or honor his commitments. read more

Do not use this company!!! As a disabled military veteran in a wheelchair, finding quality help is very challenging. From contractors trying to take advantage of me because my disability, to others who randomly show up despite agreeing on a set time and schedule. Because of this, I often lean on referrals from companies I worked with in the past. I met the owner, he agreed to do the work. Although not the cheapest, I agreed because he was referred to me. He ask that I have someone build a platform in the attic. I paid nearly $600 for the job. When it came time to start, he did not show up. Weeks past and the owner had so many on why he couldn't show up. Next, he stopped responding to my calls, texts, and emails. The platform he recommended was called useless by other HVAC companies. In fact, I have to pay someone to remove and rebuild the platform. A waste of time and money. read more

You have to use this company! I had an issue where my air (both heat and A/C) wasn't flowing correctly through the house. I reached out on Yelp in the evening, had a response within an hour, and an appt set up the next day. Donnie was very friendly, courteous and he even came early! My issue was resolved within an hour. He gave me a great price and also gave me pointers and ideas for what to do in the future. Donnie is now my PERMANENT go to for any hvac issues!!! read more

Donnie Showed up at 0830 on a holiday. Gave my wife and I a lesson on our system and then took care of it. I highly recommend his company for your HVAC needs read more

The technician and company service was the best HVAC service I've ever had. Responsive, honest, quick and cheaper than the "popular" service company. Will use them again for sure!!!!!! read more

Our A/C unit upstairs decided to break down. Sunday morning I went on Yelp in search of a well rated HVAC company and found Environment Control Heating & Air. Gave them a call and a few hours later Donnie was at our door. He quickly diagnosed the problem and fixed it at a reasonable cost. We will definitely use them again in the future for all of our heating and cooling needs. Five star rating! read more

Amazing experience... William showed up exactly on time and replaced my upper and lower thermostats in my water heater in less than 30 minutes. His price was more than reasonable; I feel the other companies were trying to play me with their quotes... I will be switching my current HVAC company and working with William going forward. Give them a call, you'll be glad you did. read more

I will find a new HVAC company for my needs. Here is why (if you want the quick and dirty version, skip to year 5): Background: I've been using Donny (Environment Control Heating and Air) for almost four years for my HVAC service needs. From regular check up to small repairs. So I can't comment on major (over $500) or replacement type repairs. But I will be finding a new HVAC/company specialist. This being said, Donny is still excellent in the services he provided, and maybe I am difficult to work with? I don't know, but I would give him benefit of the doubt if you are new. Year 1: my HVAC that was never serviced so one day it got backed up (condensation pan back up caused flooding). So if you are reading this... get your HVAC serviced at least once a year!! Otherwise you are looking at over $6K in damages!! Donny came to the rescue, serviced my HVAC and even helped me provide invoices timely to insurance company. So we worked together and I was even able to help him out. Start of a great working partnership. Year 2: Regular Services, all good. Year 3: Regular service, except one of the appointments he failed to come to my place. Communications was poor, and I had to reach out to figure out what happened. Well life happened, so no big deal. He came out a week or two later. It wasn't an emergency, just a regular service. He apologized and said he'll make sure he communicates better. Year 4: Regular Service performed timely and with great communication. Couple months later I noticed my utility closet was extra moist. Called Donny and he came the same day. Turned out my refrigerant was low and he filled it up and gave me a very good deal. Awesome, couldn't be happier. I never pushed to lower the price, and simply asked if he can cut me a deal. I didn't push him and told him I will pay him asking if he really wants. He met me in the middle and made me even more happy. Year 4 (second half of the year): My tenants AC stop working. So Donny to the rescue! I called him Friday or Saturday (don't remember the exact day), he came out the next day (over the weekend) and he fixed it. Again, same as before I asked if he could lower the cost slightly, but if not I would cover his full asking. Asked politely and was not pushy one bit. He was happy to meet in the middle and we both went happy. Year 5: I noticed my HVAC making a elevated noise recently. Wasn't sure what it was (maybe the internal fan or motor?)? So I called Donny Friday. And of course Donny to the rescue! Except not. He first asked me to send a video or noise sound. So I recorded it and sent it to him yesterday evening. He said he'll need to come and look at it, and he can be here Saturday between 12 and 2. Sweet! I said yes please! I would hate to make it worse, so I kept heat low so it wouldn't run as much to avoid making things possibly worse. I offered for him to do his regular service (so he wouldn't make a special trip) if it made sense this early. Now it is Saturday (yesterday). I made sure I would be home and not go too far, and so I spent most of the day waiting. I did rush couple errands in the morning, in anticipation he can be there as early as noon. I texted him and asked if he could give me a 15-30min heads up when he is heading my way. He said he will. Well I made sure I was home by 11.30am, which I started the wait. Then it became 1.30PM, and so I asked the status. He said he is still working the same job, but didn't provide estimate of when he'll be done. I figured he might be done soon since it's almost 2, so I'll just keep waiting. I didn't eat lunch (didn't want to be rude in case he comes right as I'm eating knowing my luck!). And now it's 3PM. So I reach back and asked if he was still planning on showing up today. He said yes, but it'll still be another 2-3 hours before he can head my way. I started getting a little frustrated, why didn't he reach out to me in the first place and give me a heads up he is running behind? Jobs go longer, things happen, and that's perfectly acceptable. But lack of communication is not. So I ate lunch (and yes it was delicious if you were wondering), and waited some more. Didn't hear back, so I reached back again (it was now 5.30PM). He said he is still working the same job. So I asked if he is planning on showing up today. Got no response. And now it's 8.30PM and I'm looking for a new HVAC company (hey you, if you are a HVAC company spying on his reviews, yes you, hit me up I need a new company). I hope I made it fair for Donny, and somewhat fun to read but with facts. Maybe he didn't make as much money off me, so he prioritized me low or wanted to drop me? Donny- thanks for your help over the years. I hope you continue you to get business and that you do such a great job that they post reviews here which makes this insignificant. :) read more

William Merrix, Master Tech. & company owner, required only 15 minutes to get my unit back in operation. This is off-the-chart, absolutely BRILLIANT work! His other reviews echo my experience. I highly recommend Environmental Control to any homeowner who wants trustworthy, intelligent, reliable, expeditious, reasonably priced service!!! read more

Our furnace stopped working on one of the coldest evenings of the year. I was struggling to find a 24 hr repair technician when I happened to read about William on the Nextdoor app. I called him and he scheduled a visit on his way home from another service call. In the meantime the furnace started working again. After calling him again we agreed that I'd monitor it and call him again the next day. When the blower stopped working for good the next evening he came by, gave us an estimate and had the new blower installed by noon the next day. Extremely responsive, friendly and reasonably priced. We have worked with a lot of contractors in the area and know that this is not the norm. This is the company you want to work with. HIGHLY recommend! read more

I contacted this organization regarding a chemical cleaning of the coils for my HVAC. William the owner was prompt in his response and the price was good for the work that was completed. On the day of the appointment; he contacted me to let me know he was running late due to traffic. I definitely plan on using him again and would highly recommend him. read more