Cox Climate Control

4.7 (12 reviews)

Heating & Air Conditioning/HVAC

Open • 8:00 am - 7:00 pm

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Cox Climate Control - Heating & Air Conditioning/HVAC Near Me - Stafford, Virginia

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Chris E.

110

1 year ago

My AC went out 6pm Monday. I called Cox climate and left a message. Well Sabrina called me right back. She said Sam was working morning to night but he could be there 2-6pm the next day. Well Sam was at my door at 11am and my ac was back on in 15 min. He replaced the capacitor but said he would be back Friday to put a better quality one in (permanent fix). Have you ever had an AC repairman arrive early to an appointment and fix it in 15 min??? Reputable, exceedingly competent and I'll never call anyone else for AC needs. read more

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Roberta P.

5 years ago

Reached out on Social Media to see if any of my friends could recommend a HVAC person, within 5 minutes of my post I was given Cox Climates information, I called them and was pleasantly surprised to hear a genuinely happy person. She set me up with a same day appointment, (with Sam) which was amazing since our heat had stopped working on one of the coldest days of the year. Should expect a call between 12 and 5, but would call if they had anything earlier, well yes he called within an hour of my call, came out and fixed the problem. He could have sold us a brand new heating system and we wouldn't have been any the wiser, but no he was honest and fair. Professional but very real and informative. He sold us not only on his honesty but his professionalism, he gained our trust and business. Thank you. read more

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Kris B.

141

174

9 years ago

I called this place on a whim because they are open on Saturdays. I had no idea what a pleasant surprise I was in for. I spoke witb a woman over the phone who was generally interested in what i had to say. I needed service to my ac unit and fast! She said she thinks it could happen but had to confirm the time. I loved that she didn't over promise. I was on hold for maybe a minute and they setup the Appointment same day. She listen to what i thought the issue was, the condensate pump, and relayed the info to the HVAC guy. He arrived, fixed the unit and a day later, sentvme the invoice. What a clean and fast service. I appreciated them listening and instant service!! I can assure you if I need something ac related, i will call them! read more

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Dak J.

4 years ago

My a/c broke on the hottest day of last week when the temperature was 93 degree. It was 85 degree in my home and my family did not get a good night rest. A customer recommended Cox on Nextdoor. I call Cox on Saturday and spoke with Sabrina. She was very pleasant and understanding. As a first time customer, it was a remarkable experience. She under promised and over delivered. Sam came out by 2 pm and fix my unit the same day. He diagnosed the problem and provided me a quote for final repairs. It was a pleasure doing business with a local company. Thanks to Sam and team at Cox Climate Control. read more

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Robert D.

7 years ago

Fantastic same-day service. Called in the late morning to get a quote for a Nest thermostat install. Pricing was quite reasonable. Sam was out at the house by 5pm the same day and had the system installed, up & running in a half hour. Also helped identify that our water heater was leaking and needed to be replaced. Very fast, friendly service. I would definitely recommend this company! read more

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Monica S.

6 years ago

Absolutely love their customer service! They were quick and explained to us everything! I definitely recommend!!! I needed new service for another issue and they came same day no issue! read more

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T B.

8 years ago

These folks know what they are doing. Sam and Sabrina teamed up to make our recent installation of a Daiken mini split a pleasant experience. Communication was clear and their price was very reasonable. On installation day, Sam showed up on time. He did his thing, didn't waste time and we have been very happy with our new Daiken and are very comfortable. Give them a try and you won't be disappointed! read more

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Sara-Scott S.

8 years ago

Amateurs. Cox has no idea how to run a business or customer service. They improperly installed a unit which we had to have repaired by another HVAC company because Cox was too incompetent to do it themselves. Also, we had a broken mini-split which Cox came to fix. Upon repairing, Cox broke the unit (in front of our own eyes) and claim that we're lying about it. We tried contacting Cox for 7 months to fix what they had broken. They are scammers and they are incredibly rude and condescending. Their business license should be revoked. read more

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Sabrina D.

Hard to respond to something that isn't even close to the true actual…

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Chris S.

10 years ago

I cannot express how awesome this company is. I arrived home late in the evening to find there was no heat in our home. It's 20 degrees out without the wind chill. I found Cox Climate Control on a Group Face book page I belong too. Within minutes of mentioning I had no heat I received a message. The next day they were here. How often does that happen? The service was beyond words and the price you just cannot beat. If you're ever in need of honest professional work. This is the company to call! I will not call another company unless I move out of their area! read more

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Alison J.

9 years ago

We called Cox and they came out the same day. We needed to let the system rest so they made a point to come out early the next day. He was quick and identified our problem easily. He was very professional and friendly and took the time to explain everything. We would use them again in a heartbeat! read more

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Lori B.

8 years ago

Today I had my annual air conditioning inspection performed by my contract air conditioning and heating company. The technician informed me that I had a leaking coil, either inside or outside and that replacement would be around $3000.00. He also offered to add refrigerant as a "band aid" approach for $320.00 and that the cost of searching for the leak would be $483.00 but that would be waived of I agreed to the coil replacement. Not knowing if I was being scammed, I called Sabrina at Cox Climate Control for a second opinion. She sent her husband, Sam, out this afternoon and, after checking out our system, concluded that my refrigerant was full and that there was no leak. I have used Cox Climate Control before and have complete faith in their honesty and trustworthiness. I recommend them highly and will only call them from now on for any air, heat or water heater needs. It is good to know that there are still some honest people left that will not try to scam you into work that is not needed. read more

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H. R.

10 years ago

Sam Cox is as good as good can get!! Our heat went out the 21st of December!! Yes literally a few days before xmas and out of all the emergency places we called this is the guy that answers...truly admirable considering we have 3 kids and as a mom I was fearful how long it would take not only to get someone to come out but to fix whatever the problem was. My husband is the one who spoke with Sam and he answered on the first try, my husband explained the situation and Sam seemed to have an idea immediately as to what the problem could be and I was just relieved that he said he was going to check right away to see if he already had the part(while my husband was still on the phone) which he did in fact have it!!! He also told us how much it would be if he came out that evening and was honest that if we could hang in there until very early the next morning he could come out for less(since we had heaters and a wood burning stove on our lower level we agreed to the next morning). He was very professional and called to let my husband know he was stopping to get the part from his other location and would be right over, he showed up on time and although I personally did not have the pleasure of meeting him because I was still asleep when he arrived( he was so quiet I never even heard him!!) but my husband had nothing but wonderful things to say when I did awake to a toasty warm house!!! He was very honest with his pricing and as it turns out it was a smaller component within the one he mentioned which he chopped off even more money to fix!!! All I have to say is we will be putting this guy on speed dial for any of our future heating and cooling needs!!! He is awesome, very kind, polite and honest with his pricing. We highly recommend him. read more

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More info about Cox Climate Control

5 Grapevine Ln
Stafford, VA 22556
Directions
(703) 887-3731
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Visit Website
http://www.coxclimatecontrol.com

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Does Cox Climate Control take credit cards?

Yes, Cox Climate Control takes credit cards.

From the Business

Specialties

Cox Climate Control is a high quality HVAC contracting company. Specializing in Heating and Air Conditioning. A large part of our success has been due to a reputation of professionalism, and honesty and skill in this field. For more information, call us today.

History

Established in 2003.

Our business was established after many years of residential and commercial HVAC experience. We are now a CLASS A Contractor. License # 2705162530 License # 2710065564 Proof of insurance provided upon request.

Meet the Business Owner: Sabrina D.

Born and raised in Northern Virginia where I married my high school sweetheart who is also my BEST technician. My husband Sam and I take great pride in our company. You will always deal directly with myself or him. We are not salesmen and only sell our customers what they want and need. Honesty is what has made our business grow. We built our business based on referrals alone for the first 10 years we were in business. Our business is our livelihood and we make sure each and every customer is happy with our services. We believe in giving back to our community and help out with many different local organizations, and sponsor many different sports teams and events.

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Review Highlights - Cox Climate Control

“Sam and Sabrina teamed up to make our recent installation of a Daiken mini split a pleasant experience.”

Mentioned in 7 reviews

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Jason P.

9 years ago

I called Cox due to other positive reviews. My system was installed nearly 7 years ago and I have had nothing, but problems with it ever since. When I called Cox they were the 4th company I had contacted over the years. The lady who answered was very friendly and seemed to actually care about my issue. To my surprise she said Sam could be out the same night! Mind you I called about 4:30pm on Friday evening when it was about 15 degrees. Sam arrived as promised and quickly diagnosed a bad compressor that couldn't be unlocked. Being an older R22 system I was ready to replace the air handler and heat pump. Sam gave me a very reasonable quote and said he could be out on Tuesday to replace it all. The helper arrived first and did the prep work and Sam arrived later with the new equipment. At the end of the day I had a new air handler, thermostat and heat pump professionally installed a day working great and he came in EXACTLY on his quote with no hidden fees. They also take great care in protecting your home from dirt and mud by using foot bootie covers EVERY time they come in from the outside. I will not call anyone else for HVAC issues and I can't recommend Cox and Sam highly enough. I forgot to add that Sam also located the original issue on my old system which was a leak no one else could find, but at this point the compressor had died due to moisture in the lines from the leak. Sam is a great technician who knows his craft. read more

Todd R.

6 years ago

Jason helped me tremendously after I posted a rant on Facebook about Rocketman HVAC, whom had sold me a job stating; "You get what you pay for." Rocketman then reminded me of that with pure arrogance when that said job had major issues. The one rant I don't regret because Jason saw it and reached out; not to capitalize, but truly empathize. Jason sacraficed his time and with his expertise; my system was installed properly. I know it wasn't for profit; it was because he is a humble man that wanted to right another man's wrong. I am very grateful for that and the contrast between him and Rocketman is night and day He earned a customer for life and I highly recommend him to anyone out there that is worried they aren't getting expert service or that they are getting hijacked in price. Won't find a better broker around, period. read more

Andrew A.

4 years ago

When our AC and Furnace died we called around town to a bunch of different places for quotes. Cox had the lowest prices by thousands of dollars. One of the other companies we got a quote from was astounded by the price we told him that Sam quoted us. Sam was able to do a complete AC/Furnace/Compressor install within the same week of us booking the quote. The installation was very professional. He kept us in the loop on what he was doing, fixed our thermostat that was wired incorrectly, and hauled away our old dead units. 10/10 Thanks for all of your help Sam. I hope we don't ever need you for a replacement again, but if we do we are for sure calling you back. read more

Michelle L.

9 years ago

Our furnace went out on Saturday afternoon. With the temperature in the teens I was scrambling to find someone to come out on the weekend. I found Cox on Yelp and gave them a try. I couldn't beleive it when they said they could come out the same day but it might be a bit late - if that was OK with us. Sam came out at 9pm and was able to quickly fix my furnace. He was very friendly and professional and definitely went above and beyond to come out so late in the day. It's so refreshing to see a company provide friendly, affordable and quality service. I would highly reccomend them and will definitely call them again! read more

Diane H.

8 years ago

I received 5 other quotes, some very pricey but when I met Sam, I almost immediately felt I could trust him. Not only was his price in line with what I felt I should spend, he was a very pleasant person to work with on my project to not only change my air conditioning unit but the furnace as well as the unit in the attic, yes both separate units had to be installed. Besides having a great personality and patience with my many questions, he knew what he was talking about (I had already done my research). He kept his schedule and came through with every promise. I highly recommend Cox Climate Control, HIGHLY. read more

Maritza C.

8 years ago

Excellent and rapid service! Extremely pleased! Technician came out less than 2 hours from when I called. My AC was not working and thermostat would not even turn on. Tech was very knowledgeable and corrected the issues fast. My AC is now functional and my house is cool while it's 98 degrees outside! I'm so happy to have found them and will definitely call them the next time I need help with my AC or heater. When your system fails, there's no time to wait. They are the ones to call!!!!! Thank you Cox Climate Control! read more

Kelly L.

150

8 years ago

I called in yesterday at 4:30pm . One of the hottest days. I was greeted by Sabrina on the phone. My Ac has stopped working, and I had a house Full of kiddos. Sam had finished for the day but still showed up on his way home after being slammed with calls. He was polite, didn't make a mess, and worked FAST! He fixed it in no time. Never have I had a company work so polite, speedy, and it didn't break the bank!! I will be calling them again if needed!! We need more companies like this one!! read more

Willow Landing M.

8 years ago

They have been the absolute best we've ever used!! Sam is the most friendly, honest, trustworthy & helpful person in the business! We called & he was here so quickly! He had to order a new unit and as soon as it came in, he was back at our house to install it!! We refer him to everyone we know and even people we don't! I wouldn't call anyone else! Thank you so very much Cox Climate Control!!! You're the best!!!!! **And his knowledge is amazing!! Call CCC!!!! YOU WON'T BE SORRY!!! read more

John G.

12 years ago

Sam Cox is as good as you can get for honest and reliable HVAC support. He installed my Trane system back in 2006, has dropped by for a couple small repairs since then...most recently did a blower changeout for me today. I highly recommend Sam Cox (and his wife that answers the phone and runs Sam's schedule). Comes when he says he'll come, hard working guy with reasonable service prices. You just can't go wrong with Cox Climate Control! read more

Missy C.

108

11 years ago

Last summer CCC, (Cox Climate Control) came and replaced out entire outside a/c unit. We waited in a terrible heat wave for the unit to arrive Mr. Cox, (Sam) went above and beyond in getting it to us quickly. He did a fantastic job and for the right price. CCC is a great small company to support. They treat their customers with respect and honesty. Will definitely use again... read more

Sabrina D.

9 years ago

I'm the owner and WE ARE AWESOME.... after a water leak in my house and dealing with lots of contractors....I WANT everybody to know that when we do a job, we do it right!! You won't have to come to YELP to complain because my guys would be in serious trouble if YOU are not a HAPPY customer! read more

David S.

118

7 years ago

First time needing my HVAC fixed and couldn't be more great full for Sam. He identified the problem and fixed it in 10 minutes and then took the time to clean of the unit. He gave me additional tips to extend the life of my unit. Quick, professional and stands by his work. Thanks! read more

Santana J.

7 years ago

Sam did a great job diagnosing my HVAC problem as I came home to a 87 Degree house due to the AC not working. He told me what the problem was and had me back up and running in less than an hour! Would recommend to anyone who's having issues with cooling and etc. read more

V. Y.

11 years ago

Just getting around to writing this review. Sam came around June 2015 and to an ac unit thats not cooling the house. He properly diagnosed the issue (which wasn't the freon that I thought was at fault) and even had the proper parts. read more

Alana C.

8 years ago

Cox climate control were a lifesaver to us! Our system went down and we got many quotes to replace it. We decided to go with Cox. They replaced our unit quickly and reasonably. Would use them again!!! read more

Wendy C.

2 years ago

Cox Climate Control was extremely responsive and helpful. They always helped us same day and were also very reasonable. We are so grateful to find them. - Wendy and Maurizio at HCK read more

JimmyNrowena H.

7 years ago

Mr Sam came just right on time, he got us heat again, We thank you very much.. very professional in ever way.. will use them again.. very nice people, great job!! read more

Tiffany B.

187

7 years ago

Excellent service. I called today and they came out the same day and fixed my problem. I will definitely recommend them. Great customer service! read more