I had been looking forward to the appointment I had made for a couple of weeks. My hair is…read moreextremely long because I haven't been going to salons due to COVID-19. When I showed up on time for the appointment I made through their website, I was told that I did not, in fact, have an appointment. They are not taking new clients. Nothing on their website indicates that this is the case. They do, however, tell you that you'll be responsible for the full cost of whatever service you signed up for if you fail to show. I am so disappointed. No one reached out to tell me my appointment wouldn't be honored. This is very poor customer service and erodes good will.

Scheduled an appointment only to have it cancelled 2 days later as they are currently only…read moreaccepting current customers. I understand canceling if things come up, but you should really post on your website if you're going to cancel due to only accepting current customers. Now I have to scramble to find an appointment elsewhere.

I've been going to Christine for over a year now for sugaring and facials, it's an appointment that…read moreI always look forward to. From seamless appointment booking through text all the way to the service, I can't recommend Lady Lam enough. Christine is very talented at her craft, she thoroughly explains the process of her services and products and you can tell she puts extreme care in the work she does. In the past I tried a few salons to get my Brazilian wax but none of them felt comfortable. My first experience at Lady Lam was so comfortable, Christine made sure I was well situated, was gentle and also distracted me with her wonderful presence. She is a wonderful listener and her studio space is well appointed. I also have for a couple facials with her and they were so relaxing! The prices for all of her services are very reasonable for the service that lasts for a long while. You will need to book with her well in advance (month + recommended) because she is in high demand. I'm going to continue to go to her for sugaring and facials until who knows when. Highly recommend booking an appointment with her!

I first found Christine's business through Yelp when I decided I wanted to get my underarm area…read moresugar waxed. The process to get an appointment is super easy. I received a quick response with available days and times and confirmation was also easy. Her building is easy to find. She makes you feel comfortable, she is affordable and she knowledgeable in her craft and super friendly. The results were amazing and I will definitely be going back!

These people are very weird and sick! The woman "Rose" sat her 1diotic ssa in the pedicure chair,…read moreand glared at my significant other trying to schedule an appointment for me. She literally sat there. Fc kin weird batch. Then her husband I guess comes out, finally says something to her, taps her, and takes her out of her trance, and she says something. I come in, the rough, demented little woman starts quickly, and ROUGHLY filing my nails after I stopped her and politely asked her to be careful, and show her why. It's like she heard, "file harder". She's turning her head, looking all over the place and filed too deep almost to my skin and CRACKED my acrylic nail! She literally obliterated my nail as pictured! I yelp out in pain, and this h effa FORCIBLY yanks my hand back assaulting me, so I don't look at what she did. I had to pry away from her grasp, and literally push her off me! I hopped up and said absolutely NOT, and got out of there. Listen, if you see an empty shop? RUN! These 2 nut jobs should just close already. You both are old as dirt, and clearly losing your marbles. The absolute WORST experience of a nail shop. Take heed to these reviews and stay away!!!!!!!!!

Always good service!!! Always get compliments on my nails!!…read more Rose really does what you want, she also does hair so it a one stop salon!!

Went to Sy nail and spa for a pedicure and manicure and I was very happy with both! Kimmy was my…read moretechnician and the manicure as the best I have ever had. Her attention to detail gave me the best looking nails.

Located in same complex as Safeway, plenty of parking and easy to find. Salon is dated and…read morefurniture is old. They didn't have covers for the pedicure chair bowls. But they do scrub it after use. I got a gel mani and pedi. Price was within range of service. Everyone was very nice and welcoming. Some polish on my finger and cuticles not as clean as I like but overall she did a good job. The lady who did my pedicure was intense with the cheese grater lol but she gì my feet smooth! Would love to see some updates but overall a good experience!

I get my nails done here often, always. Tina did an amazing job on my wedding nails. The owner was…read morethere that day, shows she appreciates her clients and staff. Nancy is my favorite technician to get a pedicure from. Never disappointed after I leave.

I don't come here nearly as often as I should! Every time I visit, I'm reminded why I keep coming…read moreback. The atmosphere is relaxing, the staff is friendly and welcoming, and the service is always excellent. I especially love getting my pedicures here, they take their time and do a great job. They also have a fantastic selection of nail colors, so it's easy to find the perfect shade every visit. If you're looking for a clean, relaxing salon with great customer service, I definitely recommend checking them out!

Had a great experience!!! Eyebrows on point clean and they take their time on u . Cool setting and…read moredecor ! Will be back for more services ... !!!!

Went in for a lash lift tint and eyebrow threading. The eyebrows came out fine. However, there was…read moreno lift to my eyelashes the second I came out of my seat. I didn't really want to pay for the service but did so out of respect. My eyelashes started to burn as she was doing the lift and for the past 3 days I've had itchy eyes and severe redness. Just don't want this to happen to another person.

This salon has really gone downhill since my initial review. The prices have gone up and the…read morecleanliness has gone down. Was there today and was very specific about what I wanted 'keep them thick and arched' and the woman said she understood but the results say otherwise. I know the saying is sisters not twins but my brows aren't even third cousins. I would not recommend nor will I return.

I've gone here for a few years now. The entire staff is…read moresuper nice and welcoming. I usually go to Pam for my brows, lip & chin. We've been working on getting them to match and grow-in for quite sometime. I don't let anyone else touch my brows but her because she knows what we've been working towards. Lip & chin I'm not as particular with who does those. But for brows grow-in and shaping, I get pretty particular & protective of. They're open 10-6pm all days and Closed on Sundays. Walk-in are welcome! if they're too busy to keep lobby area from over crowding, they will have you sign in with your cell phone number then call you when to come in from your vehicle. They are friendly, good at what they do and reasonably priced.

she is the best. good service, reliable and affordable. Hard to find that in the greater Seattle…read morearea.

Today, 1/14/2025, @11:00 I had an appointment with Angela to have a Partial Hair Highlight. Every…read morefew years I purposely go back to my natural color to give my hair a break from all the "bleach" . I was excited for Angela to get started on my hair, as I knew she could accomplish what would meet my expectations. Quite honestly? She exceeded my expectations! She went above and beyond. Being that I have moved back to the area after being absent for almost 40 years, I have found "home" at this Salon with Angela! For me, that is such a relief. I LOVE MY HAIR!!! Proof? Check out the Before & After photos.