I stopped in here for flatware. I was expecting to spend a fair amount on the flatware. But the…read moreselection wasn't saying "Buy Me". So in this visit I didn't make a purchase. The staff were very friendly and helpful. She also gave us tips about going on the website and being able to see more options. I was please to have the opportunity just to walk in and visit this location.

It's 12 degrees outside and the store opens at 11:00, it was 2 minutes til!!! We were looking at…read morethe hours to see when it opens. A salesperson opened the door to let (I'm assuming) another employee in, no greeting, nothing. Will not shop there ever. How rude! 2 minutes in 12 degree weather, not one word??

Took a cooking class with a friend. The Chef was a wonderful instructor. The menu delicious. Yum!…read moreLearned recipes, cooking skills and tips to apply at home!

Here is how my conversation went with an employee over the phone on Sunday, January 12, 2025:…read more Me: I am calling to learn about purchasing a Nespresso machine, milk frother, and pods. Her (nastily): We don't carry the pods. Me: Can you tell me what machines you have in stock? Her (again, nasty): I have no idea. Me: Would you find out? Her (resentful): I would have to go to the stockroom. Me: Yes, that's your job. Her: Click. (She hung up on me.) I called back, but they did not answer the phone twice. The third time, I got through and asked to speak to a manager. The manager argued with me and claimed the call was disconnected while I was on hold. That was a blatant lie; the employee never said she was putting me on hold; she just hung up. I told the manager I would never set foot in the store again, and I won't. Sadly, she did not seem to care one whit.

After a bad experience there ,they reached out and wanted more information about the encounter…read more They also refunded some of the price

I have never been in this store. I needed to find some flatware and other decor items. I stopped…read morein and was surprised at how large this place was. Lucky for me the flatware was located right at the door I entered. The employee who was nearby greeted me with a smile. And asked if she could help me. Of course she could since I never have been here. She showed me where to go and stayed around and answered a few questions I had as well. All in all I was happy to stop in. But this visit I didn't make a purchase. Maybe next visit. Because I'll for sure be back.

They had forks, knives and everything you could possibly need to help you eat. And cook. I bought…read morespatulas and pepper shakers. This isn't high end cookware like Williams-Sonoma, but nice enough and mid-range. Now if it was possible to hunt the ducks or fish the catfish out of that central pond...

I was in the store today with my mom and 3 year old. I picked out a new cup with a straw for my kid…read moreand verbalized to him that we were going to buy him a new cup. He took the cup and started putting the straw in his mouth. The lady who was working there immediately came up to me and said "You plan on buying that, right?" I just looked at her for a second because the tone and in which she said it was so rude. I then stated that yes, I was buying the cup. She then walked away. My mom then went to the check out to pay for my kid's cup and something she bought. I pushed my stroller towards the front of the store to get out of the way of some other shoppers. The women I encountered earlier came over to the cash register and asked the girl checking my mom out multiple times if I had paid for the cup. The girl at the register was trying to talk quietly because my mom was still finishing the transaction, but this lady kept asking her. I get it - my kid put the straw in his mouth and you wanted to make sUre we didn't just put it back. But there is a tactful and polite way to approach the situation.

One of our favorite spots for Mother's Day gift ideas is Root Candle in Medina! This family owned…read morespot has been a local favorite for over 150 years, featuring a wide variety of candles in different scents, colors, wicks, sizes and shapes, home decor and unique gifts! We love supporting small local businesses! So many options to choose from, we ended up spending an hour perusing all the different areas in the store! My favorite scent from the summer collection was the Citron & Bergamot candle! They also have a large sale section I recommend checking out with very affordable prices! The ladies at the check out desk were so friendly and made sure to wrap each item carefully! Plenty of parking available! We will absolutely be back!

Beautifully displayed candles, pillows, gadgets and gifts for everyone…read more Very efficient check out. I could spend a lot of time and money in this place. Lots of parking.

Yellow Creek Trading Company is a great home furnishing and accent store located in the hills of…read morePeninsula! With knick knacks ranging from figurines to gigantic wall clocks to pillows to tea candles... It is also the perfect store for gifts for that special someone! You can find local artists' jewelry, children's gifts, scarves and ladies' hipster clothing all here. We purchased some Root Honey scent candles and cute reader glasses today. Also, I tried a squirt of FHF Honey Heel Glaze from the tester. It is on Oprah's The O List this year. It felt magical on my palms, thus it would do miracles for my heels.

very cute gift store. knick knacks, decorations, quilts, salt & pepper shakers, cards, books,…read moreholiday, furniture, jewelry, glassware, much of it with a nature theme. kind of like a pottery barn meets williams sonoma meets z gallerie but with suprisingly better prices and a historical bent. this would be a fun place to shop for christmas. my favorite thing: a little baby "fur" baby jacket w/ bear ears to make your baby look like a teddy bear. second favorite: multi colored glass christmas ornaments.

I ordered a rug and paid for the "white glove delivery". They dropped off the wrong rug then argued…read morewith me that it was the correct rug. It was not. The warehouse supervisor told me they essentially would have to reorder it and it would be another 3-5 weeks for delivery because it was on backorder after I had already waited 3 weeks for this delivery. I was confused since they were supposed to deliver the rug to me that day. She then told me if I talked to the customer service representative they would tell me the same thing. After asking to speak to a manager while talking to the customer service representative for 90 minutes they finally transferred me after I requested my order just be cancelled and I wanted a refund. The manager then told me she would call me back the next morning with a better idea of the expedited delivery timeframe. She never called. I have attempted to cancel my order with no response.

I ordered on line for my daughter bridal shower they canceled more than 1/2 my order without a…read morereason I finally received order days before shower sending me 2 of everything which I had to return and weeks of phone calls for hours to get gift cards they promised me it's been insane on top of this I had to tell them to subtract bought items on bridal registry it's been such a saga I will Never shop with west elm ever again!!!!!!!!

We went shopping for living room furniture and we were blown away from start to finish…read more We were greeted by Sunny. He went above and beyond. Marilyn offered amazing customer service upon checkout. Highly recommend!!

Very happy with our purchase. Excellent customer and Tom Linden,our sales person at the Mentor…read morestore was awsome! Will be back to see him.Also delivery guys LARRY and I think Lane were the best!!! Thank you all!

I am an avid gardener. By no means a professional, completely self taught. I just know what I like…read more I'm good with Google. And I enjoy hard work. But any gardener will tell you, without a great garden center to rely on, you're going nowhere. You need a place that provides great materials and great advice. "Petitti Garden Center" is an awesome place to shop for anything you might need for your yard or garden. They have everything from locally sourced plants of every kind (spring, summer, fall, winter, sun or shade), to lawn care products for every need (seed, fertilizer, pest control, etc), to pottery, yard art, patio furniture and on and on. It is the really rare occasion that they don't have what I need. And they have so many locations they're easy for anyone to reach. I included a few pics of some of my gardens. This wouldn't have been possible without the help of "Petitti Garden Center". So whether you're looking for just one potted plant or you want to re-landscape your yard. Petitti's is the place to go.

Gave an extra star for selection but I wouldn't shop there again. Prices are absurdly high and when…read moreI asked about a plant that was broken and half dead they would rather throw it away than make a customer happy with a discount ("we don't do that"). It was the only one left of that flower and there was one spindly stem still alive. I'll stick with my regular greenhouse that appreciates their customers.