Great and responsive customer service. I initially had issues with appointments getting delayed and…read morepushed. But the customer service reached out and helped me resolve it. I was always able to get hold of someone on the phone, when I needed to. The technician came but the water heater just started working again by itself. He offered useful suggestions for what to do if the issue comes back, and didn't charge me anything.

Buyer beware! Listen to others who complained about the misleading pricing. I experienced the same…read morething. I even reached out to the BBB hoping they would respond (without the run around) and they have not. On 8/19 I had an appt to inspect shower spout and toilet flange. The shower spout was repaired that day. For the toilet flange, I was told it needed to be replaced & repositioned and I needed a new toilet. I was quoted $3583 and told it would take 3-4 hours to completed. Based on the scope of work, it seemed to be a reasonable estimate. When the plumber arrive the following week to do the work, it took 1.5 hours. I inquired about a reduction in price since it took less than half the time. I was told no. Not feeling comfortable with that, I reached out asking what the hourly rate was. Instead of answering my question, I was told that some plumbers are more efficient and I wouldn't be charged more if it took longer etc etc. I was given an option to discuss the details of the estimate via email. I then received a phone call about my concerns. I was told they would look at a $1088 charge and get back to me the next day. 2 days later I received a voicemail that I was overcharged and would receive a $585 refund. Still no explanation for what & no breakdown of charges. Now I wonder what else was I overcharged for? What is the hourly rate? How can the plumber that gave the estimate be so wrong about the time the work would take?

Another great experience! We had been putting off our storm drain work for a few years and finally…read moredecided to get it done. Thank you to Arthur Gonzales, who knew exactly what he had to do and how to solve our drainage issues. Attention to detail and full disclosure with photos as the work is happening was a positive experience as a homeowner. It was worth it. And they leave your site clean each day. Drigo and his team always deliver. Thank you again!

Amazing professionals with fast response time and actually tried to guide me through the process…read morebefore even taking my job request. Honest and fair price. They followed up with me to make sure everything was actually working properly afterwards too. Would recommend to anyone.

I had a great experience with Rick (Szeto) here in Daly City and highly recommend his services…read more He responded to my call fast and got here on time as promised. He replaced an old faucet for me and did the job perfectly. I appreciated most was he noticed my old P-trap and old water lines needed to be replaced and took care of it as well. It was a fantastic, proactive that will save me a future headache. His rates are very reasonable and transparent. He does the job right the first time. I will absolutely be calling him again for future projects!

Great experience. Great communication. Very helpful texting. They picked up the supplies I…read morerequested the next day, and came to my house to repair/replace the broken and leaking kitchen faucet. Very fair price and excellent service.

Excellent all around. Prompt communication. Direct and…read morequick assessment. Great work. Each of the technicians that have come out to our house- have come for different issues- have diagnosed and remedied the situation in one shot. We keep returning to them because we trust their expertise and their work. Thank you so much for taking good care of our house.

F&A Plumbing is now my go-to plumber for our 100-plus year-old San Francisco building…read more The insurance company for our 4-unit building required automatic earthquake shut-off valves on the 4 gas meters, and gave us a very short time to comply. I submitted photos and a project description to 17 plumbing companies on Yelp, requesting their price and timeframe for this work. Early that same day Firas (also known as Frank) of F&A Plumbing submitted back a competitive firm price and ability to schedule the work to be completed right away. The work was completed by Firas and his helper as scheduled, for the price quoted, with very good quality, even much quicker than originally expected. Thank you, Firas!

Communication was quick and service was prompt. Was looking for someone to repair my backyard sump…read morepump and Franco's had great reviews. Hector Herrera initially came out to assess the problem and came back later to complete the job. Again communication was great and transparent and so was the pricing. It was a little more than I had expected price wise however the quality and timely service made up for it. I will definitely use them again for future projects as it's hard in San Francisco to get someone to come and quickly get jobs done. Thanks

Very nice experience with Kenner. I had a leak in my shower, and didn't know where it was coming…read morefrom, so I called Franco's for someone to come and give a free estimate. Kenner was flexible in scheduling, and came with a no-pressure attitude of wanting to help identify the problem first. He spent some time testing for water leaks, and when he finally identified the issue, it turned out to be a grout issue, which was not something they address. He spent almost 30 min figuring it out, and he seemed just as thrilled to find the problem as I was, and didn't charge me for his time. This is my 2nd experience with Franco, and they're the first company I'd call again if I had a plumbing issue.

Paul and his crew were exactly what we needed for this project. My husband typically handles our…read morehome maintenance, but for this job, we needed a professional--and they did not disappoint. They completed the work in a timely manner, kept us informed throughout the process, and took the time to thoroughly answer all of our questions. They were courteous and professional from start to finish. If you are in need of plumbing services, I highly recommend Paul and his team.

We scheduled an appointment with Paul to check my Mom's kitchen faucet in Pacifica. The water flow…read morewas low after the water meter was changed. She had several other quotes which advised her to replace the piping. Paul removed restrictors and some blockage from hose and water pressure was back to normal! Service was nice and quick and he cleaned up after. Received the invoice via email and paid online. Excellent service. Thank you so much Paul.

Today we had a service call from Handy Plumbing Man. The technicians were Patricio Lozano and…read moreBrayen Duenas. They were both very professional, courteous and honest. I have used this company in the past for my plumbing needs and would highly recommend them

Our garbage disposal suddenly stopped working a few days ago. And obviously we needed an urgent…read morefix. I called them the next day. They told me they can send someone out for an assessment the same afternoon. The assessment will be free of charge and even if I decide not to go ahead with their services, they will not charge me. Many companies will promise a free assessment but when you decide not to go ahead with the repair, they charge you a fee. That is why I always clarify that first. I got a call a few hours later that the technician has been called for an emergency repair and they can come the next morning. I didn't end up using their services because my husband was able to do the fix that evening. Lucky me! But I so appreciated their timeliness in communication, reliability and politeness. Recommend! Hope you don't need their services but if you do, you will be happy!

The project was to replace about 20 feet of underground water pipe from the sidewalk to the…read morebuilding and about 30 feet of water pipe inside the building. Happy with the communication, the bid, and the work for the project. Thanks.

Outstanding Experience with Fast Response Plumbing…read more I contacted seven different companies to get estimates for replacing my sewer line and house trap, and from the very first conversation with Tim, I had a great feeling about Fast Response Plumbing. After speaking with him and researching reviews on Yelp, it became clear that this is one of the top plumbing companies in San Francisco for this type of work. Not only were their prices competitive, but I also saved thousands of dollars compared to some of the other estimates I received. Customer feedback played a major role in my decision. While a few other companies on Yelp appeared to have similar ratings at first glance, a closer inspection revealed many reviews (sometimes hundreds) were filtered or removed and not counted. That raised concerns about the authenticity of their ratings. In contrast, Fast Response Plumbing's reviews appeared genuine and consistent, which gave me even more confidence in choosing them. I'm extremely happy with the results. Every aspect of the project exceeded my expectations: * Competitive and fair pricing * Excellent communication throughout the entire process * Smooth permit handling with no issues * Expert concrete restoration after the excavation work * Outstanding craftsmanship and attention to detail One thing that particularly impressed me was that they installed a 5-inch sewer trap instead of simply replacing the existing 4-inch trap. That thoughtful upgrade will make any future servicing much easier and demonstrates their commitment to doing the job right rather than just meeting the minimum requirements. They also made payment easy by allowing online credit card payments, which was a nice convenience. Honestly, I struggle to think of anything they could have done better. From start to finish, the team was professional, responsive, skilled, and genuinely committed to delivering quality work. They went above and beyond every step of the way. If you're looking for a trustworthy plumbing company in San Francisco for sewer line or house trap replacement, I highly recommend Fast Response Plumbing. Thank you to Tim and the entire team for a job exceptionally well done!

This firm was very responsive to my need for an inspection of my shower. I was concerned about the…read moreamount of dripping that was occurring once I turned off the water. I put out a request in the morning, and they sent a team who were able to come by that afternoon at the exact time they said they would. They shared their inspection procedure of the faucet, handles, and piping. Now I feel more confident about the flow once the water is shut off. Kudos to Joshua and his team for their patience and their thorough work. RELATED - Interested in other services I found on Yelp Project? Here's a collection of experiences I've had and reviewed: https://yelp.to/kh2U8Tbdps

I called, they answered and said they could come the next day at a time convenient to me, then…read moreasked me to text the number I had called (which is the one provided on yelp) with my name and address. Did that. No reply. No show. Frustrating.

Had an issue with my sink backing up, I guess years of not maintaining our line and never actually…read moregetting it cleaned out, came back to haunt us . Anyways appointment setup was SUPER EASY! They are very communicative and there was a slight delay dude to bay area traffic, but none the less Ken and Nick came to our rescue. Had the line cleared out, very reasonable price for the work we had done. Plus showed me the "gunk" had turned pretty much rock solid.. . Note to self, maintaining your home drainage lines are important... but if you have a problem... CALLL THESE GUYS TO HELP!

A year ago I got great service from Kenneth Asire Plumbing with my dishwasher installation. Today…read moreI was preparing to do a simple plumbing task, install a Hello Tushy bidet, that was recommended to me by Sam Seder of The Majority Report. I thought I could do it myself, but with our old plumbing and valves I figured I'd be prepared by having them on speed dial. Lucky, everything when smoothly, but it was a huge load off my mind knowing that if the toilet water shut off valve broke, and I had to turn off the mains to install a new one, I could call them. The time to know who to call for a plumbing problem is BEFORE the plumbing emergency, but not everyone knows until the emergency hit. I'm so happy I found Kenneth Asire plumbing BEFORE I screwed up, even if I didn't screw up, this time...