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    Epic Carpet Care

    5.0 (60 reviews)
    Open Open 24 hours

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    After
    Roxanne E.

    My husband and I needed to get our grout cleaned before my parents came to visit us. They were able to schedule us in on a Monday. The crew worked on our floors downstairs and also cleaned our shag carpet as well. The grout is better than what it was!

    before - GROSS
    Kayla R.

    Okay, super vulnerable moment. I'm actually quite embarrassed to share my before photos of my upstairs. But I feel like it's so important to really celebrate the after photos and give them all the love and admiration they deserve. I was so happy to get connected with another fellow Elite (shoutout to Michelle N.!) and then eventually connect with Derek on Instagram. Derek was so friendly and kind immediately. I knew I just had to have him part of Yelp's Buy One, Get Whaaat?! promo. Right now he is offering buy 3 rooms of carpet cleaning for $99, get the fourth free! I mean, it's just too good not to take advantage of. Can I just say, I had my stairs, entire hallway, and all three rooms cleaned (plus, he cleaned a few rugs I had downstairs) ALL for $100!!!! I mean, if your carpets look anything like mine did, you will want to take advantage of this offer. I booked my appointment and received a text message when they were on their way. They showed up on time, too, which was great, and the whole cleaning really only took about an hour and a half I think, maybe two hours? As far as safety goes, he and his assistant Tristan both wore masks and were super great. I can't say enough of how friendly they both were. I feel like that just adds to it. Again, super pleased with my carpets! Even a few days later, they are looking marvelous and it's so nice to have clean carpets again! I will definitely be using him again. Thank you, Derek!

    Kitchen tile BEFORE
    Michelle N.

    I still can't believe he was able to clean our floors. I've spent the past few hours just wandering around our new house & for the first time since we moved in I finally feel at home. Some where between the time we made our offer on this house in January & when we closed in February, the previous owners just absolutely destroyed the floors. I spent hours on my hands & knees with vinegar cleaner & a hand held scrub brush going one tile at a time trying to remove this film & it was just impossible. I can't even tell you how much I have cried over these floors. Derek went above & beyond for us today. It was absolutely incredible. What you see in the photos of the 'wood looking' tile is actually wax. For reasons we will never understand they actually spread wax meant for real hardwood flooring over the entire downstairs tile floor. Derek knew EXACTLY what he was doing & how to get it off. He knew it would be a very difficult and tedious job but didn't even flinch. He was hard at work within minutes after arriving & was incredibly informative about everything including his process & what he would be using to clean. He did a spot test to start which I have to say, in my nearly 40 years I have never had anyone spot test. I was SO happy to see him take that extra step! Then there was the kitchen tile....we didn't even know it was that color!! When we toured the house it was light gray, when we closed it was BLACK. Who knew the real color would be that shade! We are SO happy with his service we are having him back in a a couple of days to do our carpets too! I'll never use anyone else for our floors again. We have a special needs family with severe allergies & plan to have Derek back every 6 months to keep our floors clean & family healthy. THANK YOU DEREK! You made us fall Back in Love with our new home.

    After
    Robert H.

    Derek did an incredible job cleaning our grout!!!! This place looks like new! Very responsive and came in UNDER HIS QOUTED PRICE!!! Highly recommend EPIC!!!!

    Phillip T.

    When I called, Derek picked up and got me scheduled. He came on time and got to work. He was very professional and told me that he treats each house as his own. With that said, he brought edge guards so his equipment doesn't scuff the walls or banister, wore shoe coverings, and even mopped the wet tiles when he was finished. His pricing is extremely reasonable for my house (5 Bedrooms & stairs). I highly recommend Derek and would definitely call him again in the future.

    Amber S.

    Derek was on time, efficient, and made my house look wonderful. I called many cleaning companies before reaching out to Derek and he blew me away with his kindness. Thank you so much Derek and team!!

    Staircase
    Nicholas D.

    Great job cleaning our stairs!!! Very professional and AWSOME price point on cleaning services!! Highly recommend!!

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    13 days ago

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    5 months ago

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    3 months ago

    Great work! Derek is quick to respond and he gets the job done quick and well! Also great with our little pups.

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    7 months ago

    Derek is great and the cleaning job is top notch. Pricing was very fair. Highly recommend him!!

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    3 years ago

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    1 year ago

    Derek is fantastic! Does a great job, responds quickly, fair pricing and very kind! Would recommend him over and over again!

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    9 months ago

    Derek Wakefield is such a personable and competent person! He did as I asked, was prompt and professional. Carpets look great:)

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    6 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    2 years ago

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    2 years ago

    They did a great job! Highly recommend! We will definitely use him again for our carpets.

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    3 years ago

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    3 years ago

    Fast response. Showed up on time. Very efficient and professional. The job was done quickly and well. Very happy with the results.

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    5 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    8 years ago

    Great job. Really cared about my carpet. Totally recommend. Cared about stains. Even recommended to real estate agent.

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    7 years ago

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    Page 1 of 2

    Ask the Community - Epic Carpet Care

    Review Highlights - Epic Carpet Care

    Derek is quick to respond and he gets the job done quick and well!

    Mentioned in 45 reviews

    Read more highlights

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    Silver State Floor Restoration

    Silver State Floor Restoration

    (158 reviews)

    Summerlin

    We could not be happier with the job Gus and the team from Silver State Floor Restoration did on…read moreour tired stone floors. The flooring suffered for many years. The years of foot traffic, kitchen spills, plus aging pets who made their own "contribution"; we needed a deep cleaning but knew we would never enjoy beautiful floors again. We were wrong. Gus visited us for a consultation and quote in July, but it was not until six months later we were ready to get the job done. I called the office and our quote was quickly located and the job was scheduled. On the big day Gus and his army arrived promptly on time. His expert team - there were six in all - went right to work getting the work area prepped for the job to be done. As with just about any project the prep work is key. They expertly wrapped our furniture and appliances - protecting them from the deep cleaning our floors were about to receive. They carefully removed furniture taking very good care of our home during the work. This team work very hard. They never took a break. They paid close attention to every detail. It was amazing to watch. After the cleaning it was time to deal with the aging grout that was stained and damaged in many places. We opted to have the grout painted. Gus showed us the options by painting a few areas. We opened and closed the shutters to see how each looked under the different light. Once selected the color that everyone on the team grabbed a brush and went to work. The sealing process followed and then it was time to reset the furniture. This team from Silver State Flooring Restoration worked their you-know-what off. The result is we have stone floors that look nothing short of amazing. We are more than pleased with the quality of the work. The price we paid and the aftercare we can now expect. We are more than happy to recommend Silver State for YOUR home or commercial project.

    We used Silver State Restoration to bring back the original shine on our floors prior to our…read morewedding and, man, they delivered! Silver State was professional, courteous and highly skilled. They wouldn't leave until we were completely satisfied! Highly recommend!

    Leo’s Handyman Services - Christmas lights installation

    Leo’s Handyman Services

    (88 reviews)

    Leo replaced an old thermostat with a more modern smart thermostat... He did it with ease and…read moreprofessionalism Extremely reliable services

    We contacted Leo's Handyman Services as we had small cracks forming in our ceiling of our garage in…read morethe drywall seams where the tape was. We contacted Leo via Yelp, and received a response a short time later. Shortly afterwards, Leo came out to our home. He assessed the work, took some pictures and said his specialist can do the job, no problem. That should have been our first warning that Leo himself was not doing the work/repair and did not bring his specialist along for the initial review. He said, I'm an engineer and don't do that sort of work, but no problem he can do it, he'll make it look good, he's a specialist! We talked about how important it was to have our garage cabinets, tools, area where we have shoes and some outdoor furniture stored in the garage covered with plastic and that our newly done epoxy floor would need to be covered from the debris and dust. Leo said that they usually only cover the floor where the work would be done, his reply was it's a garage. We stressed in our conversation and also outlined in our response via text that it was important that it's covered if we hired him for the job. He agreed that it would be done. Later that evening he sent a message with the quote but did not send a contract or scope of work with his quote detailing the work (that should have been another red flag). So I responded with a message that specifically outlined our expectations of the job and what was to be done. He replied, yes everything outlined would be done. He then messaged me that his specialist would be at our home that following Thursday, which we agreed. Wednesday came around and Leo messaged us that his specialist was at another job previously and that he was doing such a great job, the client asked him to stay another day to do more work. He asked if he can come to us on Monday, we said no problem. He said he'd be there in the am on Monday, but would message us with the time frame on Sunday. Sunday came and Leo texted us indicating Simon will arrive around noon, ok no problem. Monday came and Simon showed up at 1pm, he brought his ladder, a drop cloth and only covered the door leading from the garage to our kitchen with plastic, and covered nothing else that we spoke of. After putting that up, Simon told my husband he needed to get some supplies and would be back in 20 minutes. Like what, why did he not come prepared in the first place. The job was straight forward, remove old tape, replace tape, add dry wall/mud, texture and paint (which we supplied the paint). Anyway, Simon left and came back an hour later, not 20 minutes. After returning he worked another 20 minutes and knocked on our door telling us he needed more supplies and would be back in 20 minutes????? He left and came back 20 minutes later. By now it's 3pm, he finished up around 6pm. When we went out to look at the work, it was a mess! He put drywall mud over the tape and used a textured paint roller to texture the areas that were done. We asked why he did not allow for the mud to dry then sand and texture and paint when it was all the way dried? He looked at us perplexed, and said texture spray is expensive and that his textured roller brush gave it a sprayed look. We said that, this is not what we agreed to and that 2 cans of texture spray would have covered it and cost around $20. He literally put tape, drywall mud and painted without allowing properly drying in between each process. The areas he did are noticeable. See photo. I then asked where was all the plastic to cover the areas we discussed with Leo, he could not answer. He spoke very little English so communication was difficult and very frustrating. We advised him he needs to clean up as everything was covered in drywall dust. He ran a shop vacuum for a few minutes and wiped a few areas down and left. Everything was covered in white dust, Everything! I tried to call Leo, but he did not take my call. So I texted him saying that Simon did not do what we discussed. In addition the work done looks worse than it did when the ceiling was cracking. The areas are lumpy and it's an eyesore. Leo finally responded that he and Simon agreed to do it the way he did it as it was more cost effective for them. Leo or Simon at no time never contacted us to change any part of what was agreed. He decided to cut corners without advising us otherwise. His word were they made the decision as it was just a garage. We understand that it would not look 100% the same, but he didn't even try to make it look even half way better. He said what can we do to make it right? To be honest, we just wanted he and his specialist gone. They literally fked up our ceiling and now we'll have to pay someone to fix it. We would not let him touch anything around our home with a 10ft pole. Shame on you Leo for taking our money and leaving us with shoddy work! I would think twice before hiring Leo's Handyman Services ! If we could give zero stars we would!

    Epic Carpet Care - carpet_cleaning - Updated June 2026

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