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    Epic Carpet Care

    5.0 (60 reviews)
    Open • Open 24 hours

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    Response time

    5 hours

    Response rate

    100%

    Services - Epic Carpet Care

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    Epic Carpet Care Photos

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    Recommended Reviews - Epic Carpet Care

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    Reviews With Photos

    After
    Roxanne E.

    My husband and I needed to get our grout cleaned before my parents came to visit us. They were able to schedule us in on a Monday. The crew worked on our floors downstairs and also cleaned our shag carpet as well. The grout is better than what it was!

    before - GROSS
    Kayla R.

    Okay, super vulnerable moment. I'm actually quite embarrassed to share my before photos of my upstairs. But I feel like it's so important to really celebrate the after photos and give them all the love and admiration they deserve. I was so happy to get connected with another fellow Elite (shoutout to Michelle N.!) and then eventually connect with Derek on Instagram. Derek was so friendly and kind immediately. I knew I just had to have him part of Yelp's Buy One, Get Whaaat?! promo. Right now he is offering buy 3 rooms of carpet cleaning for $99, get the fourth free! I mean, it's just too good not to take advantage of. Can I just say, I had my stairs, entire hallway, and all three rooms cleaned (plus, he cleaned a few rugs I had downstairs) ALL for $100!!!! I mean, if your carpets look anything like mine did, you will want to take advantage of this offer. I booked my appointment and received a text message when they were on their way. They showed up on time, too, which was great, and the whole cleaning really only took about an hour and a half I think, maybe two hours? As far as safety goes, he and his assistant Tristan both wore masks and were super great. I can't say enough of how friendly they both were. I feel like that just adds to it. Again, super pleased with my carpets! Even a few days later, they are looking marvelous and it's so nice to have clean carpets again! I will definitely be using him again. Thank you, Derek!

    Kitchen tile BEFORE
    Michelle N.

    I still can't believe he was able to clean our floors. I've spent the past few hours just wandering around our new house & for the first time since we moved in I finally feel at home. Some where between the time we made our offer on this house in January & when we closed in February, the previous owners just absolutely destroyed the floors. I spent hours on my hands & knees with vinegar cleaner & a hand held scrub brush going one tile at a time trying to remove this film & it was just impossible. I can't even tell you how much I have cried over these floors. Derek went above & beyond for us today. It was absolutely incredible. What you see in the photos of the 'wood looking' tile is actually wax. For reasons we will never understand they actually spread wax meant for real hardwood flooring over the entire downstairs tile floor. Derek knew EXACTLY what he was doing & how to get it off. He knew it would be a very difficult and tedious job but didn't even flinch. He was hard at work within minutes after arriving & was incredibly informative about everything including his process & what he would be using to clean. He did a spot test to start which I have to say, in my nearly 40 years I have never had anyone spot test. I was SO happy to see him take that extra step! Then there was the kitchen tile....we didn't even know it was that color!! When we toured the house it was light gray, when we closed it was BLACK. Who knew the real color would be that shade! We are SO happy with his service we are having him back in a a couple of days to do our carpets too! I'll never use anyone else for our floors again. We have a special needs family with severe allergies & plan to have Derek back every 6 months to keep our floors clean & family healthy. THANK YOU DEREK! You made us fall Back in Love with our new home.

    After
    Robert H.

    Derek did an incredible job cleaning our grout!!!! This place looks like new! Very responsive and came in UNDER HIS QOUTED PRICE!!! Highly recommend EPIC!!!!

    Phillip T.

    When I called, Derek picked up and got me scheduled. He came on time and got to work. He was very professional and told me that he treats each house as his own. With that said, he brought edge guards so his equipment doesn't scuff the walls or banister, wore shoe coverings, and even mopped the wet tiles when he was finished. His pricing is extremely reasonable for my house (5 Bedrooms & stairs). I highly recommend Derek and would definitely call him again in the future.

    Amber S.

    Derek was on time, efficient, and made my house look wonderful. I called many cleaning companies before reaching out to Derek and he blew me away with his kindness. Thank you so much Derek and team!!

    Staircase
    Nicholas D.

    Great job cleaning our stairs!!! Very professional and AWSOME price point on cleaning services!! Highly recommend!!

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    8 years ago

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    5 years ago

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    8 years ago

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    8 years ago

    Epic did a great job and the price was right. Our couch and rug look as good as new!

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    7 years ago

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    8 years ago

    Derek was amazing!!! Very thoughtful and great work product for a very fair price. I couldn't have asked for more.

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    Page 2 of 2

    Ask the Community - Epic Carpet Care

    Review Highlights - Epic Carpet Care

    “Derek is quick to respond and he gets the job done quick and well!”

    Mentioned in 45 reviews

    Read more highlights

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    Floor & Decor - Luxury laminate

    Floor & Decor

    (407 reviews)

    $$

    Just came in to purchase tile for a new project. Our sales specialist Chaz Suarez was super…read moreknowledgeable, friendly and helped us procure enough tile for this project. We have come here several times and The service team has always been stellar and well trained. They always give you heads up on potential problem that you may run into (and how to avoid it) and overall advice on better ways to improve the project. I can tell based on questions and the advice they give you, it comes from years of experience and a sincere care on wanting to help make the best decision. Thank you.

    We got flooring for our town house years ago here so when we were ready to finally replace our…read morefloors in our downstairs in our new house, we knew we were gunna come to Floor & Decor again! We searched here for a couple of weeks, and got some samples. The nice thing is that they have all the flooring on the floor so you can literally get it then and ther eif you want. You can also buy some samples to bring home with you. The guy there was really knowledgeable and helped us out. We ended up getting luxury laminate and installed it ourselves. You can have them delivery it if you want for a fee, but we ended up just having my brother in law bring his truck to pick it all up. Honestly, it wasn't as costly as I thought it was going to be! We didn't pay too much and I feel like the value was amazing. The floors are really good quality and we are SOOO happy with the way it turned out. Definitely would recommend this spot!

    Affordable Flooring & More - CHECK OUT OUR BEAUTIFUL SHOWROOM

    Affordable Flooring & More

    (76 reviews)

    Centennial

    They installed Mohawk AC4 laminate and porcelain tile in my house in 2017. Everything held up to…read morethis day. The laminate was just 7 inches thick and I still have it in all rooms but one. I did not use a mat or soft wheel casters for my office chair, and so damaged laminate in one of my rooms, but even this took 8 years. All other rooms are still doing fine with some years left to go, with only the dining room showing some bubbling, which is fully expected for mid-range laminate installed almost a decade ago. In 2017, their customer service was great, with quick response time and scheduling. They had a great choice of quality laminate and, looking at their website, they still do.

    I wanted to use this company for my flooring needs based on the reviews from yelp and google. I…read morecalled and scheduled a free estimate for my project and explained it would be a two phase project starting with 4 bedrooms, hallway and staircase with two landings; and once completed, we can discuss the two living rooms, den and kitchen. They sent a estimator/warehouse manager to conduct the measurements, by the name of Braedon Buchanan. After he was completed taking the measurements (roughly 15 minutes), I was shown only three samples there weren't even close to the color I was seeking. I was informed by Braedon that it would take TWO days to draw up an estimate and we can discuss hardwood/baseboard coloring and type. It was been A MONTH now with no call backs, emails, or even we don't want your business. Based on these results that WERE NOT provided by the company or the estimator, I decided to allocate the $21k for my flooring replacement/project to a full window replacements for the entire property instead. Poor way to do business.

    Silver State Floor Restoration

    Silver State Floor Restoration

    (164 reviews)

    Desert Shores, Summerlin

    After conversing with five companies and receiving their estimates, I'm so grateful that I decided…read moreon Silver State Floor Restoration (SSFR) to clean and seal my home's floor tile and grout. In addition to the main areas, they did my hallways, bathrooms, and laundry rooms. Credit for my selection of SSFR goes to their representative Uri who conducted an onsite visit an estimate. Uri was polite, professional, shared his expert knowledge, and was believable. His estimate was the highest I received, but I felt most accurate given the labor involved, reasonable, and offered the most value in terms of his team's quality of work and SSFR's commitment to customer satisfaction. Because I was having some walls painted in my home, Uri recommended the floor restoration project be conducted afterwards. Three weeks later, Uri and his team of five guys arrived on a Saturday on time, professional in appearance, and focused on getting the job done efficiently and effectively. They carefully moved all my furniture items out of the way and protected them, my walls, and areas with guards and plastic wraps. They were very meticulous and thorough during the several hours of tile and grout cleaning, then sealing. Afterwards, they carefully placed my area rugs and further back into their original position. Amazing!! I have never experienced such a professional team, all skilled at their jobs, treating my home with such care, and working in harmony with Uri's leadership. Plus, all were very polite and well-mannered guys. Amazing!! I am so very pleased, I will be a return customer, and will enthusiastically recommend SSFR to others. Gratitude to Rachel too for her efficient scheduling, follow-ups, and customer friendliness. Sincerely, Ray

    I was so impressed with this company overall. It took me a few months to make the decision, but I…read moream so glad I did. They came in professional, did an absolutely amazing job and a spectacular cleanup fall off , very communicative and reasonably priced. I wish I would've done this a couple years ago. I highly recommend them.

    Leo’s Handyman Services - Christmas lights installation

    Leo’s Handyman Services

    (92 reviews)

    By far one of the best companies I have ever hired . The gentleman was on time and was remarkable…read moreat his job . Love this company and will use over and over

    We contacted Leo's Handyman Services as we had small cracks forming in our ceiling of our garage in…read morethe drywall seams where the tape was. We contacted Leo via Yelp, and received a response a short time later. Shortly afterwards, Leo came out to our home. He assessed the work, took some pictures and said his specialist can do the job, no problem. That should have been our first warning that Leo himself was not doing the work/repair and did not bring his specialist along for the initial review. He said, I'm an engineer and don't do that sort of work, but no problem he can do it, he'll make it look good, he's a specialist! We talked about how important it was to have our garage cabinets, tools, area where we have shoes and some outdoor furniture stored in the garage covered with plastic and that our newly done epoxy floor would need to be covered from the debris and dust. Leo said that they usually only cover the floor where the work would be done, his reply was it's a garage. We stressed in our conversation and also outlined in our response via text that it was important that it's covered if we hired him for the job. He agreed that it would be done. Later that evening he sent a message with the quote but did not send a contract or scope of work with his quote detailing the work (that should have been another red flag). So I responded with a message that specifically outlined our expectations of the job and what was to be done. He replied, yes everything outlined would be done. He then messaged me that his specialist would be at our home that following Thursday, which we agreed. Wednesday came around and Leo messaged us that his specialist was at another job previously and that he was doing such a great job, the client asked him to stay another day to do more work. He asked if he can come to us on Monday, we said no problem. He said he'd be there in the am on Monday, but would message us with the time frame on Sunday. Sunday came and Leo texted us indicating Simon will arrive around noon, ok no problem. Monday came and Simon showed up at 1pm, he brought his ladder, a drop cloth and only covered the door leading from the garage to our kitchen with plastic, and covered nothing else that we spoke of. After putting that up, Simon told my husband he needed to get some supplies and would be back in 20 minutes. Like what, why did he not come prepared in the first place. The job was straight forward, remove old tape, replace tape, add dry wall/mud, texture and paint (which we supplied the paint). Anyway, Simon left and came back an hour later, not 20 minutes. After returning he worked another 20 minutes and knocked on our door telling us he needed more supplies and would be back in 20 minutes????? He left and came back 20 minutes later. By now it's 3pm, he finished up around 6pm. When we went out to look at the work, it was a mess! He put drywall mud over the tape and used a textured paint roller to texture the areas that were done. We asked why he did not allow for the mud to dry then sand and texture and paint when it was all the way dried? He looked at us perplexed, and said texture spray is expensive and that his textured roller brush gave it a sprayed look. We said that, this is not what we agreed to and that 2 cans of texture spray would have covered it and cost around $20. He literally put tape, drywall mud and painted without allowing properly drying in between each process. The areas he did are noticeable. See photo. I then asked where was all the plastic to cover the areas we discussed with Leo, he could not answer. He spoke very little English so communication was difficult and very frustrating. We advised him he needs to clean up as everything was covered in drywall dust. He ran a shop vacuum for a few minutes and wiped a few areas down and left. Everything was covered in white dust, Everything! I tried to call Leo, but he did not take my call. So I texted him saying that Simon did not do what we discussed. In addition the work done looks worse than it did when the ceiling was cracking. The areas are lumpy and it's an eyesore. Leo finally responded that he and Simon agreed to do it the way he did it as it was more cost effective for them. Leo or Simon at no time never contacted us to change any part of what was agreed. He decided to cut corners without advising us otherwise. His word were they made the decision as it was just a garage. We understand that it would not look 100% the same, but he didn't even try to make it look even half way better. He said what can we do to make it right? To be honest, we just wanted he and his specialist gone. They literally fked up our ceiling and now we'll have to pay someone to fix it. We would not let him touch anything around our home with a 10ft pole. Shame on you Leo for taking our money and leaving us with shoddy work! I would think twice before hiring Leo's Handyman Services ! If we could give zero stars we would!

    Expert Flooring Solutions - LM St. Laurent-Castellon

    Expert Flooring Solutions

    (326 reviews)

    We could not be happier with our experience with Expert Flooring Solutions! From start to finish,…read moreeveryone we dealt with was friendly, helpful, professional, and made the whole process so easy. We just had our new plank flooring installed, and we are absolutely blown away by how beautiful it turned out. The three gentlemen who came to do the installation were incredibly impressive. They were polite, professional, clean, respectful of our home, and their attention to detail was outstanding. They worked hard, took pride in what they were doing, and left everything looking amazing when they were finished. The workmanship is excellent, and the finished floor completely transformed the room. We honestly couldn't have asked for a better installation crew. A huge thank you to Expert Flooring Solutions and especially to the three installers who worked on our home. You guys did an outstanding job, and we truly appreciate all of your hard work. We would absolutely recommend Expert Flooring Solutions to anyone looking for beautiful flooring and excellent service. Five stars all the way! (LUX floor tile and color is called SAVANNAH) We also had our children's bedrooms re-carpeted with the pink and blue colors they both chose. It could not have come out better. The same goes for our stairs. They look stunning. The gentleman who did all three of our carpeted areas was just as thorough, clean, respectful, and just an outstanding job thank you hector.

    Installation went great. Ron and Adrian were great to work with. No hesitation in recommending…read moreExpert Flooring Solutions.

    Epic Carpet Care - carpet_cleaning - Updated September 2026

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