The service and prices were great. I bought a hot tub from them at a good price, and was delivered…read morewith care. They don't have a big fancy showroom, or a large selection, but that's why they can give you a great deals and great service.

From the owner: Professional pool and hot tub repair and maintenance services. We specialize in all things hot tubs…read moreand "most" things pools! Covering Chicagoland and all surrounding areas. Searching for a new or used spa? Visit our Lombard showroom off i355 to view all our new and used spas in stock available for same week delivery! As an Authorized OEM Warranty provider our technicians proudly service ALL brands and makes of outdoor spas and hot tubs with extensive experience in Jacuzzi, Marquis, Bullfrog, Calspa, Vita Spas, Hot Springs, Caldera, Sundance, Dimension One, Dr Wellness, Wellis, Aspen, Artesian, Island, Garden, South Seas and many many more! Need weekly or biweekly spa maintenance? We got you covered!

Cannot be happier with the service! Aquajoy Spa and Pool came by 15 minutes after my initial call…read moreand took 20 minutes to fix a problem we couldn't figure out for almost two months. Now we get to enjoy a warm pool! Highly recommend!

Expert pool remodeling & upgrade service…read more Andy and the team at Aquajoy performed a complete overhaul and upgrade to tour in-ground pool. Our project was a mess, and Andy stepped in and provided the planning and confidence to rebuild our pool to perfection. The plumbing, safety, liner & finishing, and transition to a saltwater pool completed a transformation of our efficiency in water and quality of the pool. He handled our contractor questions from electrical and concrete needs. They are the most responsive and skilled pool team we have experienced!

Another end to a wonderful summer with Arvidson's, closing today with Tim, who did another…read morefantastic job closing the pool, professional and knowledgeable. From service to testing, Arvidson has been our go to place. Great service, great people

Called company over a year ago and had to be put on a waitlist for a new plunge pool. Called and…read moreemailed several times over the year to see when a pool could be completed and after a year of trying to get in contact with the individual who is managing installation, was told that my address was too far in Chicago to have a pool installed. It took them over a year to tell me that and now I'm having to find another company and wait likely another year For installation of a pool. Completely unprofessional. Would not recommend.

Josh is the owner of Swim Shack. One of the best experiences we've had. He's honest, very…read moreknowledgeable, takes the time to explain everything and a great contractor to work with. An inground pool was the best investment Ive ever made for my family. Cant say enough about how awesome they are.

Called to start a service was rude short and mean said too busy don't need any more customers and…read morehung up good luck

Hot Tub Tony's goes above and beyond. Always helpful and will answer any questions and concerns!…read more Wouldn't go anywhere else!

We bought our CalSpa Swim Spa from Hot Tub Tony's about 5 years ago and we have them come out to…read moreservice it weekly. I recommend this so much because they keep it sparkling clean and whenever I need a new cover or a repair they come right out and take care of everything. What a relief to have a team to count on and they take the worry out of ownership by handling whatever we need. We are super grateful. We are very happy with all of the pricing for service.

Tom Braniff and his team provide excellent service and are responsive to short lead time requests…read more We've been using Aquarius Pools to service our pool for four years now. Of all the companies we've worked within the past Aquarius is the best. Jeff McReynolds

From the owner: Aquarius Pools Inc provides pool accessories, pool maintenance, pool repairs and replacements and…read moremore to the Fox Valley and surrounding areas.

We would highly recommend Signature pools if you are considering a pool installation. They are…read moreprofessional and easy to work with And provide great customer service. We are very pleased with our pool, it's a beautiful addition to our home. Jennifer Lay

We couldn't be happier with our new pool from Signature Pools! From start to finish we received…read moreexcellent service and customer care from this company. We spoke with Todd first and he was honest and knowledgeable throughout our selection process. He was never pushy, and we appreciated his honesty about which features would be good choices for us and which we could do without. Our project started in late fall and the crew worked incredibly hard to get the bulk of the work done before the winter. Even though the crew was rushing to beat the weather, we were amazed at their precision and the attention to detail they showed. Tom, the owner of the company, was onsite the whole time working hard and attending to many details like making sure that that the pool was completely level! Erich has exceeded our expectations regarding the opening of the pool, training us to take care of the pool, and making sure that our first pool season is problem free. We opted to use the landscape company that Signature recommended, Countywide Landscape, and we are very glad that we chose a landscape company that works so well with Signature. We highly recommend Signature Pools for a company with integrity and high standards of excellence. By the way, we chose the Ultimate 40 pool and absolutely love it!

The service was fast efficient and the people are concerned about your pool…read more Would highly recommend Chicago Pool and Spa

This guys is a RIP OFF. Would not give me a time schedule and then didn't show up to install the…read morepool. He was here for ONE day and looked completely lost. I owed him $5,300 to install the pool and now texted me and said its $8,500 upfront. FRANK is a CROOK, Lawsuit to follow. DO NOT USE HIM

Robert and I played phone tag for about a week. When our schedules finally coincided, Robert…read morearrived promptly, took a look my hot tub and easily fixed two leaks. While the tub was re-filling, Robert gave me a quick crash course on hot tub maintenance and chemical balance. I would use him again!

I want to start by acknowledging that Kevin, the installer, was excellent, professional, friendly,…read moreand thorough. My low rating is not a reflection of his work, but rather the lack of transparency in the pricing and communication I experienced. My concern began when two gaskets were replaced without my authorization or even a notification. I was informed only after the job was completed, and then charged $175 for the two gaskets, which can be purchased online for about $5 each. When I reached out to Robert, the owner, his response was that he once paid $875 for a headlight that cost $27 wholesale, an example that didn't address the issue and only reinforced my concern about unreasonable markups. Surprising customers with undisclosed parts and charges does not feel like good business. Before the appointment, we had agreed that since I already had the part they initially diagnosed as the problem, I would only be charged their hourly rate. What wasn't disclosed upfront was that the rate is $100 per hour. I was prepared to pay that once I learned it, but when I received a $375 bill for roughly two hours of work, I requested a breakdown. Only then did I learn about the added $175 for the two unapproved gaskets. The situation left me feeling like this was a bait‑and‑switch, especially since they were unable to charge me for the part I already provided. What makes this especially disappointing is that my first experience with this company about seven years ago was outstanding. At that time, Robert went above and beyond during the middle of winter, and I've recommended this company to others based on that great service. Unfortunately, something has changed, and this recent experience fell far short of the transparency and fairness I expected. My hope is that this review helps future customers who value clear communication and upfront pricing.

Moved into a house with a pool that Cada built in 1983, when I moved in 1999, I have been a…read morecustomer of theirs since then. There is no other pool company around that is as professional and friendly as Cada Pools. I have never known anyone more knowledgeable regarding water chemistry and the products they carry. Not to mention the service guys are very knowledgeable and get the job done right. If you have a pool and don't go to Cada, then you're doing something wrong. They literally take care of all the guesswork of owning a pool and treat you like family. If you need something and they don't have it, then they get it for you in a timely manner and help you out with it. As long as I own a pool, I will be a frequent flier at Cada Pools and Spas.

I am highly disappointed with the opening service from Cada Pools and Spas…read more Their technician filled my hot tub and added chemicals directly over winter dirt and buildup. Unsurprisingly, the water became cloudy and dirty immediately after startup. When I drained it to see why the "fresh" water looked so bad, I found extensive filth left underneath. If a spa is too dirty to be filled, a professional company should pause, communicate, and offer a cleaning service--not just rush the job and waste expensive chemicals. Worse than the poor service was the management's defensive response (see attached text screenshot). When I reached out, Chryste entirely shifted the blame onto me for draining the dirty water. When I escalated to the manager, he sent me a photo taken by his techs to "prove" they did a standard opening (attached). Ironically, their own photo shows a technician standing directly inside the uncleaned tub shell in outdoor work boots, with visible grime and residue left on the contours right before they filled it. The manager tried to claim the dirt happened in the week after they left, completely ignoring that they filled a tub full of winter sludge and their own photo proves it. When I noted that mistakes happen and this was an easy fix, I was told I would have to pay them all over again. They hide behind "à la carte" contracts instead of exercising basic professional judgment or accountability. Based on this experience, I cannot recommend this business