I had a really great experience with this company. I managed to damage an external hard drive that held sentimental photos over the Past 20 years of my life. This company managed to recover everything I had after I tried initially to do it myself from watching YouTube videos. They absolutely managed to do the impossible and I am forever grateful. read more

I dropped my iPhone in the spa and was stressing out not because of my thousand dollar iPhone but my work photos... these guys got everything back for me! read more

The staff at eProvided Data Recovery are professional, thorough, and caring. When speaking to me, they have been transparent about cost estimates, and are always open to answering my questions. I think that the services they provide are unique and widely needed across the valley. I also appreciate the emphasis on privacy that was used during my order request. When any data needs to be recovered, sensitive information can be shared so it's important to work with people that you can trust. thanks again to the team at eProvided. read more

Had to do data recovery on my computer and was able to recover my data. He is very knowledgeable and very helpful. Reasonably priced for the amount of work he had to do. read more

Had a severely corrupted micro sd card. Bruce and his crew were able to recover the pictures off this sd card. I hope I never have to use them again, but I ever have same situation I will definitely use Eprovided data recovery. I highly recommend this company. They never give up until they recover your data. Thank you Bruce and your crew. read more

eProvided did a fantastic job recovering my dead SSD drive. Very professional they answered my emails and calls and easy to talk with professionals. Service was quick and the process was smooth. So happy to have my data back! read more

Saved my trip and probably my marriage. My wife's camera found its way into the pool and then somehow into pieces I thought for sure we had lost everything from newborn photos birthdays my daughter's first bite of ice cream. They saved it all for us! I'm not going to lie I'm super cheap and I went with them for the no money guarantee. I didn't have to pay them to look at my device and if they were not able to save my photos and videos I wouldn't have had to pay anything. The best part is once they did recover everything they worked with me to make sure that the service was within my budget and didn't try to upsell me or hold the last six years of my life hostage. I can't tell you what a relief it was to find someone so professional,courteous and knowledgeable. I truly appreciate everything that they've done for me and I am sure that you will too! read more

eProvided and Bruce were nothing short of amazing. I had three drives that crashed and had a tight deadline for a big project. He came through in the clutch and I was able to retrieve my files. AMAZING!!! read more

10/10 would definetely recommend this company! Their communication is beyond any company I've ever dealt with, super fast in answering any questions or concerns I had. read more

If you ever need to recover pictures from a corrupted/damaged SD card, this is the place to contact. Very professional yet able to talk to me in lay terms, Bruce told me step by step what I needed to do and what he would try to do. Everything was very clear. Between emails and phone calls I said to go ahead and do it and send me a thumb drive with all of the pictures. Even though I am not a professional photographer I wanted these personal pictures. It was all worth it and actually pretty quick. Karen W. read more

I am giving e provided 2 stars and the reason being is, at first when we spoke to Bruce, regarding our two SD cards that were damaged, he was very reassuring, professional and caring, or so it seemed. He gave us all the information we needed in order to submit my damaged SD cards, once they arrived he contacted me via phone call to let me know both were very damaged and what the cost would be to "attempt" repairing them. He mentioned one sd card was very bad and therefore he would only charge me for one and still attempt to repair both. Bruce said it would take 10 days if not sooner and i am more then welcome to call him at any time to inquire regarding any updates. Cool! Any photographer that has been in a situation where their SD cards get damaged, know EXACTLY the nightmare this is. It truly takes an emotional toll. So as horrible and frustrating as this situation was, i remained patient and truly trusted that they would do everything they could and i would refuse to rush or call them. So i didn't. Now day 10 comes along and, you can't blame me, i decided to call to see how it's going (as he offered i could always call for an update). Well, to my surprise i Bruce WASNT as understanding and empathetic and told me "if this is a rush we have a rush fee, i am currently in the middle of something." Listen, i am beyond understanding and know that we all have off days, but that was uncalled for when he offered for me to call at anytime and i didn't. I was patient enough to wait for the full ten days to pass, i informed him it wasn't a rush and i simply was calling for an update. Well, again he stated he was busy, they are still working on it but it doesn't look good and that was the end of it. The following day at 3:40am he sends an email stating it's not working and still not looking good but they are still working on it. After that, i never received not even a call back to receive anything as little as an explanation as to what went wrong. I hate to say it but it almost felt as though it was a scam. They call you, give you the best customer service and once paid, done deal.. all you receive are emails after that and bad attitude if you so even try to call for an update. Let's just say i never spoke to them again. I am disappointed as it's disheartening. It was by far one of the most trialing times in my life as i lost an entire wedding and baptism in those two SD cards... i understand some things can't be retrieved and I'm aware of that, but a little more empathy and consideration goes a longggg way, a call instead of an email also goes a long way. read more

I had just about a terabyte of footage on my external drive that I couldn't recover. The drive could not be opened by any software I found so I gave eProvided a call for a quote and was pleased by their price point. As a local I was able to drop my drive off to Bruce personally. After a month or so I picked up my new drive with all the footage and files I thought I lost. Bruce is great at following up so I was never worried if it was ever forgotten about. read more

This company truly cares about the work they do. They are very patient and answer every phone call and return every email. I needed my usb stick fixed because I snapped it by accident running late for a charity event. EProvided had an option for me to rush the service. I got my data back in time for my business presentation, I was up for a promotion. Thank you eprovided for handling my case with so much care. I will refer everyone at the office to your data recovery service. read more

I had an old flash drive that had a bunch of old pictures and documents on it that were irreplaceable. They had been backed up on a hard drive that was no more. So the flash drive was the only thing I had left of them. It must have gotten damaged when I moved. I could not retrieve the data myself. It was a very complicated case for them to work on. In the end they were able to retrieve the majority of my files. I was more than happy with the outcome. To me, this data meant a lot. I would highly recommend this company for data retrieval. read more

They seriously saved us a lot of heartbreak. My wife is the photographer of the family and the card in her phone died shortly after our "Make a Wish Trip" to Disneyland, following our sons multi-year recovery from a life threatening disease. We were heart broken and thought we lost them for good. I found eProvided researching online and decided to give them a chance. They worked with us knowing our situation and recovered these irreplaceable photos. Thank you so much! I can't put in words how much these photos meant to our family. read more

Not only did they do as some said they would and ask for several hundred dollars after receiving my card and my $20, but when I said no, they sent my card back cut open! So now the card is useless! Before it just had missing photos. Now it is cut open and unable to be used in any camera. I wrote a review on another site and then got a rude, threatening phone call from "Davor" with the company threatening to sue me for expressing my opinion! I strongly suggest NOT using this company. read more

A flash drive suddenly stopped working, and it contained a number of documents we preferred saving. eProvided Data Recovery, in Las Vegas, was able to dive in and recovered things well, and in a timely fashion. My wife just downloaded the info onto her hard drive as backup, and is very pleased. Pricing was kind, in my understanding of such things, and we are happy to recommend this service, as reflected in our 5 stars! read more

on our honeymoon in COSTA RICA this past December, we were having the time of our lives at the beach with our waterproof camera and decided to get out of the amazing water and grab some delicious lunch and some more Imp when my husband held up the waterproof camera and sand and water poured out of it :( well when we got back home to California, I tried everything to get our pictures back. I downloaded some software program to attempt to recover the pictures myself, which messed up our computer, did not get any of the pictures and has since then slowed our computer. I found two image recovery camera stores in San Diego and took our SD card to, both with no luck. I was not willing to lose all our pictures, so I goggled SD card image recovery companies and *eProvided* was the first to come up in the search options and at least half way down the page were all HAPPY customer reviews that *ALL GOT THEIR IMAGES RECOVERED*!! I read through each review, none were negative and all said the company was: 1. able to get the photos, 2. maintained communication and sent updates and 3. I had never seen so many GOOD reviews. so I filled out the application, and mailed off my SD card THAT DAY! I was notified by emails and the company was so professional and efficient with providing me updates. I was actually called within 3 or 4 days to be notified there was no cost to me, but they were not able to get the photos off the card, it was too damaged. I told the great guy that I was so sad, was there anything else he could think of, I didn't want to lose all our pictures. He said they did have a more extensive option which cost more money and they send the SD card to a lab... let's just say this guy, I think he could be the owner, I spoke with him every time I called or they called. He was so thoughtful, helpful, understanding, helpful, professional, personable and "helped" me with the process. And 2 days later I found out... THEY RETRIEVED ALL OUR PICTURES!!!!!!! I cannot believe this, I am so happy, we are so happy, EProvided absolutely has made us the happiest newlyweds and found and recovered all out pictures in less than a week. SO happy, I cannot wait to tell everyone about this company and another success story :) Thank you eProvided!!!!!!!!! read more

I would recommend eProvided Data Recovery to anyone who needs data recovered. In my situation, my niece bumped my USB jump drive while it was plugged into the computer and bent it nearly 90^. The drive contents could not be read by a computer any longer. I tried to fix it myself but, obviously, with no luck. When I took it apart, the board was cracked, and the board and chip were separated. Which makes what eProvided did very impressive. They were able to retrieve all of my data from the broken jump drive. Very impressive. Before I tried eProvided, I tried another recovery service (on ebay). This other company said they could not retrieve my data, they sent me back my jump drive, and refunded my money. At that point I did not know who to go to. I basically just did an internet search and compared a lot of different data recovery companies/sites. What sold me on eProvided was their website. I liked the informative and easy to read layout, I liked their posted success rate, and I very much appreciated that they post their pricing. With that said, my recovery did not fall under the website's listed pricing. I had a feeling that $30 was too good to be true. And that's ok, I actually did expect it to cost more given the physical damage to my USB drive. But I do wish the website was more clear that the prices listed are for "basic" recovery only and that sometimes a "lab" recovery is necessary, which is more costly. I didn't find this out until after I sent in my drive and received a call from eP. On the topic of pricing, I will say I was a little disappointed when the first quote came in, which included a non-refundable lab fee even if my data was not recovered (the website clearly states "Recovery fees only apply if recovery of your files is successful"). When I said no way, the price quickly dropped 66% and without a non-refundable fee. I do appreciate the price reduction, and the final price was ultimately fair for the amazing work they did, I just didn't care for the "game". Two more minor gripes if I may. They have an e-mail update alert service which is nice so that you are kept updated on your recovery but it is sent from a 'do not reply' e-mail address and there is no way (that I saw) to reply back to these updates/messages/alerts, either via e-mail or on their website. It was quite frustrating. Sometimes I had a quick question or wanted some clarity about their entry or I wanted to make a quick reply comment but I could not. I will say they are very personal and called me a lot. While this is nice (and rare these days!) that you can talk to a real person, it's difficult for me to speak on the phone during the work day so, for me, e-mail would have been more convenient. Final minor gripe. Before eP sent me my recovered data, they asked me to do a review and that after my review, they would sent out my data. Why in this order? It made me feel as though they were holding my data hostage until I did a review. To me, a review should only be done after the whole transaction is complete. After I asked, they agreed to sending out my data first. In summary, I did include a few gripes just for the sake of honesty and completeness, and as constructive criticism for eP, but at the end of the day, these guys did what they advertise they can do - they recovered my hard to recover data from my physically damaged USB jump drive. I am very grateful for that. They were professional, polite, quick, and skilled. And the final price was fair. And these are the things that are important. Again, if you need data recovered, these guys can do it. I'd recommend eProvided for your data recovery needs. http://www.eprovided.com/ Thanks eP! Josh F., Murrieta CA read more

Thank God for eProvided! This company was able to recover data from an 8GB Sandisk USB Cruzer drive. The USB adapter had broken off, and they were able to recover all of the lost data within a couple of day's. I would recommend eProvided to anybody that has data recovery issues!! Dave read more

Heard good things about micro SD recovery, unfortunately that didn't apply to mine. Card wiped by a phone update automatically pushed by the carrier - no physical damage. After almost a year, finally heard they couldn't recover anything. Communication was sparse and far between. read more

eProvided is a great business to use if you are looking to recover your data. They are quick, extremely friendly, and accommodating. If I ever have any issues again in the future, I will definitely use this company again. read more

Great service, they are willing to work with you and resolve the issue in the best manner. Great company and service.