We had such a great experience at UMC Quick Care - Peccole Ranch! I brought my husband in with a dislocated shoulder and he was in a lot of pain, sweating and really uncomfortable. I checked in at the touchscreen and within about 15 minutes they already took him to the back. While I was finishing paperwork, Shae at the front desk was so friendly and attentive--she really helped calm things down. Then she brought me back to the room where my husband was already talking with Dr. Hansen. Dr. Hansen was awesome--he explained everything clearly and walked us through all the options so we could decide what to do. After that, Melisa took him for X-rays and everything just kept moving smoothly. Big thanks to Nurse Edric and Dr. Hansen who got his shoulder back in place right away, and to Virginia and Medel for taking such good care of him during the process. Everyone was kind, efficient, and really on top of things. What started as a stressful situation ended up being such a smooth and positive experience. I'm beyond happy with the care we received and would definitely recommend this place! read more

Went last September, with a split forehead, after one of the gym equipment fell on my head . They were nice and professional, asked me if I am safe at home, which I understand they have to ask. I dont recall the doctor's name, indian lady, very nice and professional. She took her time and stitched me, tried to stop the bleeding and explained every single step of the procedure, as opposed to the radiologist that was a bit of a prick. I cannot even see the cut anymore, great job. She took pride and what she does and I thank her for her passion and dedication. Went back to remove the stitches, and met a Rn, very kind and professional as well. The whole process was fast and smooth, and they took care of me even if it was not part of my insurance coverage quick care . Definitely recommend this location! read more

Many thanks to Evelyn Figueroa, APRN. I have been to three doctors trying to get help for a very painful eye condition and still needed to go to urgent care yesterday. My eye was stuck shot and extremely painful. I have conjunctivitis in my eye and no one has been able to treat it effectively until Evelyn. Today is the first day I have experienced no pain in my eye and actually able to keep my eye open in 20 days! She was just wonderful. What's more I felt like she knew exactly what she was doing which is sometimes not the case with doctors. She's not only extremely competent, she has a wonderful bedside manner. Thank you Evelyn, thanks to you my day is pain-free! Hats off to the front office as well, they are always terrific when I've gone in. I barely had to wait. read more

I had a great experience at UMC Peccole Quick Care with Dr. P. Hansen and the entire team. From the moment I walked in, the front office staff was friendly, welcoming, and very helpful. The wait time was surprisingly short, and I was quickly brought back for vitals and placed into an exam room almost immediately. Dr. Hansen came in promptly, thoroughly addressed all of my symptoms, and clearly explained the next steps in my care. Shortly after, the nursing staff came in to review my prescriptions and make sure I had everything I needed before leaving. It's always discouraging having to visit a quick care because expectations these days are often that the process won't actually be quick. This team completely changed that perception for me. The entire visit was efficient without ever feeling rushed, and I never felt like corners were being cut. Thank you to Dr. Hansen and the entire staff for providing such professional, compassionate, and timely care. read more

Amazing staff and fantastic quality of care! Thank you to the medical professionals who work here! Highly recommend. read more

UMC Quick Care - Peccole Ranch - Urgent Care Near Me - Las Vegas, Nevada

I visited UMC Quick Care after suffering with a cold and cough for several days. The initial check in was using a tablet on a kiosk. The check in was finalized with a person. The longest part of the wait time was waiting for the NP. I received 3 prescriptions which were electronically sent to my local pharmacy. The overall time from check in to departure was 45 minutes. All staff members were friendly and introduced themselves by name read more

5/5 on how quickly they attend you. It was a little busy when I came in, but got checked in within 30 minutes. Staff was very friendly and efficient. Nurse practitioner was very sweet and diagnosed me quickly. Didn't spend more than an hour and a half. Will come again in case I need to! read more

This is probably the BEST--and I truly mean the BEST--UMC Quick Care in the valley. Not only was the front staff extremely helpful, but Liza Virginia was very friendly as well! Above all, Dr. Hansen was able to remove the stitches from my eye area when no other doctors were willing to do so. He did an amazing job, and I seriously recommend this Quick Care over any other in the entire Las Vegas region. Thank you, Doctor! read more

This quickly turned from five stars to negative review. Front office staff and Shay were amazing. But with the follow up and quality of care, I'm left in pain and in tears trying to referred to a specialist my insurance pre authorized and the specialist waiting for submission. They claim I need prior examinations and imaging before I get seen and I've confirmed from both my insurance and specialist that their claims is false. I spent weeks calling UMC to ask for help, called my insurance right after in circle for weeks. It's been a month now and I've had to endure the same pain I went in for. No accountability and no care. UMC support team said they have multiple locations and thousands and thousands of patients so I am just a number to them. I changed my primary doctor, left UMC primary care and now seeing a new doctor who quickly referred me to my specialist. I would advise to save yourself the headache. ------- Initial review: Shay was amazing!! I was late for my appointment and we were getting ready to schedule for me to come back another day. She did her best and figured out an available slot for me that same morning. That's how you know they truly care for each and everyone that comes in and they will go above and beyond. Shay was very kind, friendly and very compassionate. I love this clinic! Everyone person that comes in here is treated with care. Thank you Shay! read more

Unfortunately I've had the need to go to this UMC, mainly because I needed a place that both have a Doctor in it and I could got an X-ray done. Walking in the nurse that had put my information in the system was very nice. I've waited a while but not too long to go in. Then after the second nurse had asked me all the relevant questions and put that info in the computer, it felt like they forgot about me. I've waited a VERY long time to see the nurse again, and almost two hours total till the Fr came in. It might seem reasonable for some, but it honestly didn't feel like they were too busy. Either way , the DR was nice although I felt like they could have treated me better. This was draft i forgot to post, and now I have more experience with a friend that walked in. She first filled in the information and wasn't called for half an hour. Walked up to them and was told she wasn't at the system. Then she was finally called (over an hour from the moment she walked in!), only to be treated VERY RUDELY. read more

Best urgent care experience I've ever had. Every single person was kind, compassionate, and truly attentive. I felt genuinely taken care of from start to finish. I can't recommend this place highly enough. read more

The worst office. Dr, Paner is rude, mean and has no bedside manner at all, she does not treat her patients like people. She didn't listen to me or look at me once. The office scheduled me for a ton of tests which I did, and then booked me for an appointment months out. When I called to confirm they said she isn't even available that day and tried to reschedule my appointment for another 2 months out. They then wouldn't book my appointment due to my insurance (which has been covering my appointments there) This is how people pass away and things get missed. Don't see this Dr. Martha, the phone agent was also not helpful at all and was very rude. read more

We ended up here after my 10 years old son got hit in the face with a baseball and split his lip. As a parent, seeing your child hurt is stressful, but the team here made the whole experience so much easier. They got us in quickly, were incredibly kind to my son, and took the time to explain everything they were doing. Doc Hansen and nurse Edric were so patient and gentle with him. You could tell they genuinely cared and wanted him to feel safe and comfortable. The way they spoke to him calmed his nerves right away, which made such a difference for both of us. They did 4 stitches to his up lip and made sure we knew exactly how to handle the aftercare once we got home. I left feeling reassured and grateful. Thank you for taking such good care of my little guy -- we couldn't have asked for better! read more

UMC Quick Care - Peccole Ranch - Removing stitches day - Urgent Care Near Me - Las Vegas, Nevada

This is the best Urgent Care in Las Vegas. Quality doctors and a great front desk/registration staff. I was assisted by Shay during previous visits and also on my latest visit last Thursday. She is that rare combination of friendly, professional and empathetic. Shay makes the entire experience much less painful. She provides fantastic patient service and is a great representative of UMC. read more

Dr. Hansen, Lisa, Tamara, Melissa, Edric, Virginia & Medel were all so professional, friendly, and kind when I visited the UMC Quick Care-Peccole Ranch on a Friday for my broken foot. They gave me excellent care, and kept me informed constantly while waiting for my x-ray. I would definitely use them again! read more

I went in the evening of Friday and they were so helpful in helping me with a new-to-me situation. Lisa at the front desk was super helpful and so kind, even though I was probably the last patient that came in. Dr. Domingo was also kind and took time to check on my situation. Edric did my intake and my at home care instructions and he was patient and super helpful, and James did the X-rays and was professional and gave me all info I needed. read more

My experience was excellent! It started with the front end; Lisa, Tamara and Karen were very welcoming and friendly. Edric my nurse, Dr. Hansen and James in X-ray were all wonderful. When you're already stressed out and in pain, having an empathetic and supportive staff is important. If you need urgent care, I highly recommend UMC Quick Care-Peccole Ranch. read more

Today, I came in for a medical visit. Kristine at the front desk checked me in, and there was another receptionist, a lady whose name Denise who warmly welcomed me and provided assistance. The nurse, Veronica, was incredibly attentive and patient, carefully listening to my symptoms and recording them in detail. Kasper, a male nurse, has always been very kind and helpful to me and my family. The doctor, Evelyn Flgueroa, didn't shy away because of my cough and cold; instead, she actively tested me, which moved me deeply. I often come to this UMC location, and I must say the service here is far better compared to Carenow. Thank you all so much for your excellent care. read more

UMC Quick Care - Peccole Ranch - Waiting room is neat and clean - Urgent Care Near Me - Las Vegas, Nevada

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The staff was amazing. We showed up 10 minutes before closing with a child who had dehydration. Lisa and Tamara were amazing at check-in. Edric and Virginia where the nurses present and they were so common patient with our daughter. Dr Hansen was extremely professional and amazing bedside manners. The nurses were gentle and gave my daughter a very positive experience even through the IV process. She left saying how nice everybody was at UMC. No one should have to go to urgent care but if you do, go here. read more

I don't usually make reviews but Nika was so nice and has a great personality that I'm making sure she gets recognized. I thought I was going to have to pay out of pocket for my visit but she informed me I had my insurance on profile and just made my visit very pleasant. We need more people like her that genuinely want to help & nice! Thank You Nika! read more

I have been trying for weeks to get my minor son linked to my MyChart account and nothing was working. I kept getting bounced around to different numbers and reps, and every call became more frustrating than the last. When I finally got connected with Shay, things changed. She actually listened, understood how frustrating this had been, and stayed with me through the entire process until everything was resolved correctly. She didn't rush me, and she made sure everything made sense and was fully fixed before ending the call. Thank you Shay for taking the time, being patient, and actually solving the issue instead of pushing me off to someone else. This type of service matters. read more

I had run out of meds and urgently needed to see my PC doctor. Nika took extroidinary care today to find an appointment for me when I needed one. She is professional, knowledgeable, patient and kind. She understood my problem and went beyond to get me seen. Nika exceeded all expectation and represents THE BEST of UMC Primary Care!! Take care of her read more

What a great place to go when you are in need of quick care! I walked in & NO waiting. Lisa, checked me in and was wonderful! She made it so easy. Everyone was super helpful from when I walked in the door. The PA was the person I saw and she was understanding, caring, and made me feel at ease. She walked me through what she was going to do and did it quickly. Thank you to the UMC team, so glad I live close to this location IF I ever need them again. Highly recommend this location! read more

The nurse practitioner at UMC primary care abruptly stopped my Ozempic that took me about a year to build up to, then accused me of lying about having diabetes. Care quality is poor cause I talked to her about tapering me off at least. She said she doesn't have to. My blood pressure was high cause I was angry and the only thing they did was check it one time to show that it was high then told me to leave. I discharged myself before they killed me. I called the office to discharge me and all I said was negligent care was the reason. I think I got a ok, bye. Yeah poor overall office experience. My A1C recently skyrocketed and had difficulty sleeping cause peeing multiple times at night. read more

What a wonderful pleasant experience. The staff at UMC quick care were all pleasant and caring. From Lisa at the check-in desk, Medel, Edric, Virginia and Dr. Hansen they all played an integral part of making me feel better and addressed my concerns. Kudos to the team in making my stay and pleasant one and making me feel a 1000x better. read more

I had the best experience with Shay , Edric and John Domingo . My son had an accident and needed stitches. We were seen in a matter of minutes! Thank you for making us feel like priority read more

UMC Quick Care - Peccole Ranch - I had the best experience with Shay , Edric and John . My son had an accident and needed stitches . We were seen in a matter of minutes - Urgent Care Near Me - Las Vegas, Nevada

Absolutely awful experience. I've been here for over 3 hours and still have not seen a doctor. I was only seen by a nurse who keeps ordering test after test, and every single one has taken way longer than I was told. On top of that, multiple people who arrived after me were taken in before me with zero explanation. No communication, no urgency, and no respect for patients' time. This place is incredibly disorganized and a complete waste of hours. Do yourself a favor and go anywhere else. read more

I t try jink we finally found a better PCP. It was hard looking for a good one in Vegas. We bounced around for a year, we finally and hopefully be establish here. Nice, friendly and fast service, a little busy but not that bad. It is a primary clinic and urgent care, so understandable. A little ways out but hopefully it's worth it. read more

UMC Quick Care - Peccole Ranch - Establishing Primary Care - Urgent Care Near Me - Las Vegas, Nevada

Great office staff. Especially Lisa! She was friendly, knowledgeable and made checking-in so easy! Came in for an infected bug bite. Wonderful place! read more

When I went there today everyone was so very accommodating. Shay was so very helpful and patient with my concerns. Hands down was one of the best UMC experiences I've had in some time. Shay was truly Great!! read more

I'll preface my complaint, with a compliment: the nurse practitioner is AWESOME. That said... Maybe if the lady, with the blonde top, red bottom hair, didn't spend 20 minutes talking to a patient about home schooling, nails, blah blah blah, (another person had to step in to help me, since the first one was taking so long) the guy who came in AFTER me wouldn't have been called in (to be seen) BEFORE me. This is not your social hour, sis, it's your job. Just do it. With just one person ahead of me, I was there for over an hour, before being seen by a doctor. read more

I don't usually disclose that I'm an RN when I take myself or family members to an urgent care. The intake nurse Edrick was RUDE. I told him, "I think I know what is going on." His response? "What do you think is going on VS what's really going on?" What an asinine comment!!! I will not recommend this place to anybody. Never again! read more

The doctor David Winn is just awesome!!! Every time he sees me he remembers me and always does the extra step to help me out. He listen to me and have empathy for me as well. And I do appreciate him very much. Don't ever loose your spark Doctor. read more

All the staff ( Denise, Edric, and Dr. Hansen) were very helpful and caring. I came in with an infected puncture wound on my wrist due to my cat biting me the previous day. I received wound treatment, an Rx for Doxycycline and a tdap injection to prevent tetanus, as well as written instructions for wound care. I took the anyibiotic as directed and am happy to say that my wound was completely healed within about 10 days. read more

If I could leave less than 1 star, I would. This was the worst clinic experience of my life, not only did I receive terrible service but I was also charged another payment weeks after my visit for "testing" fees that was never explained to me in the first place. I've never seen that before at any other clinic, you pay in full and that's it. They had me under the assumption that I paid in full, and surprised me with a charge weeks after. Regarding the service I was given, they prescribed me some crap that upset my stomach and didn't help at all, after seeing a real specialist, I was told I should have never been prescribed what I was prescribed. DO NOT GO HERE, go to urgent care down the street instead, they are much more transparent and give stellar service. read more

My son had a wrestling injury & needed an X-ray. The entire staff at UMC Quick Care-Peccole Ranch treated him quickly & with kindness. Dr Hansen was in the room before I sat down. He ordered an X-ray immediately. James took good care of him during the X-ray. Dr Hansen quickly showed us the injury. Virginia, Edric, & Medel helped apply a shoulder brace & sling. Dr Hansen referred him to an orthopedic physician. Prescription were sent to our pharmacy. We were in & out in less than 45minutes. We experienced excellent care with caring medical professionals. Keep up the good work. We appreciate the terrific care tonight! read more

The front desk lady was so nice and respectful. Dr. Hanson and nurse Eric were so knowledgeable and helpful; they make me feel comfortable while taking care of my wound. read more

Went in last Friday with the flu and had the craziest encounter with a crazy old couple mad that I was coughing in a quick care while wearing a mask !! The front desk lady i totally forgot her name but she was amazing and let them know like ummmmm this is a quick care !! Also Dr.Hanson is great I swear i was in the room maybe 2 mins and he came in right away !! Very on point thanks Dr. and I hope your having wonderful sunday after watching your cheifs win and head to the super bowl !!! read more

These guys are fantastic! Dr. Hanson and Dr. Winn took great care of me. Denise H,in the front office got me in quick and efficiently. Last but not least, Edric, my nurse was terrific. I highly recommend them. read more

This review is for the Primary Care as it shares space with Quick Care. I was actually a little confused upon my arrival as it was only my second time using UMC Primary Care and my first visit was at the Summerlin, Buffalo location there are two separate entrances. This is not the case at this location. Same door, same waiting area except the Primary Care and Quick Care patients have separate seating areas. I am establishing care through UMC so this was my first visit with a doctor. I saw Dr. Kaye Cunningham. She was great. Explained everything and addressed my concerns. Did not feel rushed at all. My wait time upon check in and in the exam room was reasonable. I also love that they have early morning appointments so scheduling before work is an option. Would definitely recommend. read more