Exelente servicio mi carro kedo muy bien después de ese sevicio …read more muy recomendado

I would not recommend this company of car service whatever it is to anyone because I took my…read morevehicle there. I live in the neighborhood to start with. I live in the neighborhood. Hi everybody I've been taking my car here. Well, I was taking my car here about four years straight. every time we needed maintenance somehow and I have some issues with my car. I called the body shop. The guy said that everything was fine, but it wasn't him and it wasn't the parts that he put on my vehicle. Left it at that you know, trusting him three months after I took my car to get the brake pads and rotors changed, and my car started shaking a little bit. It will make a weird noise. Wouldn't break all the way it sounded like it was sliding on the brakes. I called the guy and I asked him and told him what was going on. He told me that it was fine. That's how new brakes sounded not to pay attention to it that it would go away eventually well, I kind of knew that he was lying because it had been more than once with things that he did to my car so basically I took my car to another shop you know with well more established personnel, not family operated like they are because that body shop is operated by two brothers and I'm talking about Auto Flash so anyway I took it to the other shop and I was surprised when the mechanic called me walk me to my car actually literally told me that all he did was the brake pads he didn't exchange no rotors which I bought everything from my vehicle. All he was doing was the service. I bought everything at AutoZone and took it in there so he can do the work and get paid for the labor. He stole my rotors kept them and he left the old ones my brake padswere worn out. I had to redo everything I called him. I argue with him and he denied everything. This is a poor workplace and the people have no ethic. And obviously they like to steal he charged me $230 for the pads. I'm sorry brake service didn't get cent back. if you love your car, you like to keep it maintained do not take it here pay a little bit more money but take it to a good place so your car can last not not tothese thieves I live on the neighborhood like about 10 blocks away so it was mine body shop for the neighborhood, not anymore

Honesty and integrity are the hallmarks of the Foreign Car Hospital. We had a front end inspection…read moreand front brake pads replaced. Phil was amazing, no upsell at all, and very honest about the status of our car. Highly recommend! Only dilemma is that it can be hard to get hold of him as he is one man shop. Worth it!

Horrible experience. They waste time and expect full payment even before a technician even arrives…read more They told me not to put any words in the Zelle payment so "it processes faster." Avoid this scam

I purchased a new 2025 Pathfinder here at Kelly Nissan and the salesman told me the first TWO oil…read morechanges are FREE. We'll, I bring it in today, and they tell me it will be $107+ tax for oil change and tire rotation!! I told them thats NOT what my salesman told me. They claim there is nothing in the paperwork that says 2nd one is free. So, they just LOST a customer. I will now be taking my Pathfinder to Countryside Nissan!!! Not happy at all.

I have been a loyal customer since 2010. When I relocated my dream car Murano was going on four…read moreyears old. I elected to trade her in and paid off Nissan early and reached out to Rick Cervantes in Finance who helped me start the process of refund of my extended warranty and tire maintenance plan. Along the way Tyler Kelly responded as well when Rick was away. Thank you. I have loved that dealership for the special treatment they have always extended to me I am no longer in Chicago but will always appreciate they made my dream come true to drive three different Murano's over the years. A service center who remembers you by name and so clean! Thank you Kelly Nissan crew from Laird to Jerome to finance for a great run!!

They replaced the battery on my Alfa Romeo And 9 months later it died leaving me stranded on the…read moreside of the road. I called the service center and they said they would call me right back. They did not and after several attempts to contact them I had to reach out to a different service station. After testing the battery for several hours this other service station determined it to be completely dead and I had to purchase a new battery. Perillo refused to refund the cost of the defective battery they sold me. They have the worst customer service of any service station I've ever worked with. Will never go back.

I am a longtime Perillo BMW service customer (or "Gold Coast Motor Cars" as they sometimes style…read morethemselves), and my experiences with their work have been very good. Their service team has been responsive--Ana Salgado and Alex Padalko in particular have been wonderful. However, their cashiers' conduct today was disgraceful. In the past, our caregiver has picked up our car and I have paid for the service online. No problem. However, without telling us ahead of time, Perillo apparently changed their pickup policy, such that they no longer accept remote payments. Because they did not tell us about this "new policy," we did not make arrangements for our caregiver to be able to pay when she arrived to pick up the vehicle. This created a problem, because our caregiver was due to pick up our young children from school. We explained the situation to Perillo and asked them to release the car so our caregiver could pick up the children. In a word, their response was heartless. I offered to pay over the phone, and I offered to immediately leave my office downtown to come pay the bill. Perillo refused any of these solutions, instead explaining to me over the phone--"as a courtesy"--the details of their policy change. Two employees told me there was nothing they could do, while they supposedly tried in vain to reach someone with authority to authorize a remote payment. They did not say whether this was possible, and could not even tell us how long it would take to find out. Ultimately, Perillo never did anything to release the vehicle without payment. Our caregiver was able to leave only after I made arrangements through our credit card company for her to be able to pay on site. Bottom line: Perillo blindly adhered to an unannounced new policy, and would not budge to accommodate a longtime customer whose kids were left waiting at school.

Communication!!!!! Took vehicle information & told…read moreMe that they would call back with a price. Been over a month now & still no call back.

My car broke down literally in front Southwest Spring. Then guys came out to make sure I was ok…read more The manager Kevin came out to inspect the vehicle and informed me of the sad news my lower control arm on the drivers side was busted. He could have gave me the cost of parts and labor. Instead, he informed me to call the Nissan dealer because there could be a recall on this. I called Nissan and he was right. In an industry that has a reputation of price gauging and bas customer service, Southwest Spring showed honest and integrity. In today's climate, we can use more businesses like them!

I've been going to this shop for years now. Jeff and his staff and highly trustworthy. They…read morecomplete the service I I'm there for and never try to sell me on something I don't need. Prices are fair. I highly recommend!!

I recommend this auto mechanic shop to any & everyone Eddie & Jeff are the best great honest…read morepeople to do business with

I messaged these guys late Tuesday night, and they were at my house before noon the next day. I was…read morehaving troubles with my 2014 Jeep Wrangler not starting, and they were able to resolve the issue super quickly. Connecting with them was very quick, courteous, and professional. They even came to my home, despite being outside their typical range for a small gas fee. Cannot recommend them enough!

Today, my mom's car went kaput while she was leaving the hospital after dropping my dad off for an…read moreappointment. She was going to have it towed somewhere sketchy and I balked and went to yelp to find someone better. I trust yelp reviews ! I saw a mobile mechanic with one great review. I contacted that business immediately and loved the response. Fast forward to now. The work is done. Parents are happy. Remember: I'm legally blind. (The review I read was my draft. I had called them about the Prius a few years ago and started to review them even though we didn't use them.) Better world vibes.

I will be honest this guys are 100% professional the customer service in my experience was…read moreabsolutely great , they did an amazing job It's the second time I'm here different car and definitely for collision repairs this place it's the right option

I would have preferred to resolve this directly rather than leave a negative review, but my…read moreexperience with European / Technicraft has been extremely disappointing. My Jaguar was brought to European Collision after a break-in in which the driver's window was shattered. State Farm recommended European Collision as a certified facility that works with Jaguars, which is why I trusted them with my vehicle. What should have been a straightforward repair has turned into 2 months of delays, four visits, unresolved problems, and significant inconvenience. First visit: My Jaguar was brought in for the broken driver's window, and European Collision had the vehicle for approximately 14-15 days. When I went to pick it up, the battery dead, so the vehicle had to remain at the shop to be charged. After I eventually picked up the vehicle, within approximately 15 minutes, I discovered that the driver's door lock controls were no longer working. I immediately contacted the shop. The driver's door locks and controls had worked properly before the vehicle was brought in for the window repair. Second visit: I returned the vehicle and again reported the lock problem. I was told it would be addressed. There were also issues with the replacement window trim, including a damaged part that caused another delay. Third visit: I had to return the Jaguar because the paint damage from the original break-in had not been properly completed, and the window/trim work was also not properly completed. The window had to be removed again so the paint work could be completed and the correct trim installed. European Collision had my Jaguar for approximately 7-10 days during this visit. The driver's door lock problem still had not been fixed, and I was told another part needed to be ordered. Fourth visit: After the part arrived, I returned the Jaguar to have it installed. The shop kept my vehicle for two days, but even after installing the part, they still could not fix the driver's door locks or determine what was causing the problem. I was ultimately told I would need to take the Jaguar to a dealership for a diagnostic. Now I am being forced to pay for that diagnostic myself because the lock problem was not reported to State Farm as part of the original repair. I may also have to pay most or all of the cost of fixing the problem. This is especially frustrating because the problem appeared within 15 minutes of the first pickup, did not exist before the repair, and was reported immediately. European Collision had four opportunities to address it, including having my vehicle for 14-15 days during the first visit, 7-10 days during the third, and two days during the fourth. There was also a serious lack of attention to detail. The broken glass from the break-in was never properly cleaned. Even after four visits, I continue to find broken glass inside my Jaguar. At every pickup, I also found shop dirt and footprints on the carpet and door trim. The floor mats and work areas were not properly covered or protected. I also paid approximately $1,000 out of pocket for additional paint work. Because the window had to be removed again to complete the paint work and correct the trim installatio I am now being forced to pay out of pocket for a problem that arose immediately after their repair. I also made repeated attempts to resolve this with management. I requested the District Manager's assistance and was given an email address that was undeliverable. I then contacted the Technicraft Group corporate office, was given the General Manager's information, and again the email address provided was undeliverable. I also contacted the company's online customer service and received no response. After trying the shop, the District Manager, corporate management, and online customer service, I still have no resolution. Based on my experience, I would not recommend European Collision / Technicraft , especially if you own a Jaguar or another luxury vehicle.