Sasan and his team were incredible. My car was in a hit and run and when I went to go pick it up,…read moremy car looked as if it was new. I'm so happy I was able to trust them with this job as I had reviewed many body shops but appreciated that they show the before and after and even the YouTube videos of the step by step process that goes into the repair. 200% recommend to anyone that needs to have work done on their car. They were also able to connect with my insurance and make it easier on my end.

I gave Sasan a 5 star. Gave me a discount on my car scratch to be fixed. He even cleaned my car and…read morelooked like new. He has a Friday late night that match my time to drop and pick it and that was a plus to him. Very responsive too. Perlita

April 29, 2026... A…read morenew review, this time for repairs to a 2024 Kia Sportage. A month ago, a family member rear-ended another car at the SE corner of Ashland and Diversey. Damage was severe enough that the car had to be towed. Fortunately, no one was injured. Fast forward roughly four weeks and I reclaimed my car today. It was exactly what I expected: impeccably repaired with a paint job--thanks to master painter and WBS owner Danny Avalos, Jr.--that matched the original finish perfectly. While four weeks seemed overly long, my insurance company's adjustor and appraiser were responsible for most of the delay. Throughout the process, shop manager Eric Villa keep me apprised. Price--you can't beat it!

I had a great experience with this body shop. The staff was professional, knowledgeable, and kept…read moreme informed throughout the entire repair process. They did an excellent job fixing my vehicle, and the quality of the work was outstanding.

Returned to Cermak auto care for car detailing, knowing full well they would do a fantastic job…read morebecause of the previous job where they repaired many deep dents on both sides of our car (see previous review). We were blown away by the superb interior and exterior detailing results! The inside especially looked and smelled like brand new and this is a 13 yo car folks! I was sliding getting into the car seats because they were so smoothly they finished. Also, the price was incredibly affordable. Where's that six star for me to review?! Because they deserve it. So pleased with their work that we're bringing in our second car soon for more work. Thank you, Amir and team - we appreciate your kind of business!

I've referred five friends to this body shop, and they were all very satisfied with the results…read more They also did excellent work on my Porsche--everything was handled professionally with no issues at all. The quality, attention to detail, and customer service are outstanding.

I bought a C7 Corvette Stingray a few months ago. I purchased 7 addons (aesthetic), but very…read morefunctional parts to enhance the car's appearance, and increase downforce while improving the aerodynamic grip during high-speed driving. For the install, I went to two places closer to where I live. One was temporarily closed, and the other was a place I've been going to for years. I even recommended them to friends in the past. Unfortunately, the bigger that business became, the worse their customer service got. I searched online and found "CARRECTLY". I went to their website and liked what I read and saw. This place is across town from me, but the trip was well worth the find. I called with my inquiries and spoke to Oliver. An appointment was made, and I sent links to D.I.Y. Videos to help streamline the installation process. Oliver was very straightforward. During the 3 days my car was being serviced, he kept me updated on the progress. This seems to be underrated with most businesses, but it's very important to a customer because nobody likes being left in the dark, especially when their car is left in the hands of someone else. Updates help build transparency and reduce the perception of being taken advantage of. Good communication encourages repeat business and referrals. It also leads to positive online reviews like this one. The installation work done on my car was superb. Everything looked like a factory install.

Very Unprofessional…read more After my car was completed, Oliver suddenly told me they do not accept credit cards and demanded payment only through cash or Zelle. This directly contradicted the written estimate I received, which clearly stated that credit card payments over $500 would incur a 4% processing fee. The estimate even referenced the option of using their gift cards, which obviously implies card payments are accepted. When I questioned this, Oliver claimed their Square payment processor was "on hold." However, the business still advertises credit card acceptance on their website, and my bank was still able to process their charge attempt. The explanations I received felt inconsistent and misleading. Customers deserve transparency and honesty, especially after expensive auto body repairs. Changing payment terms at the last minute after work is completed puts customers in an uncomfortable position and feels extremely unprofessional. I would strongly recommend getting ALL payment terms confirmed in writing before authorizing repairs here. I will never recommend or ever use their services again.

Both women at the front desk were so kind and helpful! The estimator made things quick and simple…read moreas well. Best customer service I've ever received from an auto body shop. Thanks all.

totally unprofessional. Called me to say parts were delivered for a repair job. Drop the car off…read morethen call in an hour later saying the parts incomplete. So I picked up the car and noticed damage in the area. Where the work was done. insisted that I file a separate insurance claim. Long story short, our insurance company, objected, and raised rates because of the extra claim .

Very helpful. Beck was amazing and got my csr estimated and contacted the at fault drivers…read moreinsurance and handled everything. Would definitely recommend them for any body work or accident help needed for estimates. Thanks Beck ur awesome.

Great service. Car repair was done great…read more At very affordable price. Would recommend it

These guys are so genuine and awesome. They were so transparent about their pricing and were…read moreexceptionally personable from beginning to end. (It was such breath of fresh air coming from a dealership that tried to smooth talk me into taking advantage of me.) Overall, the service is fantastic at Belmont, and my car has been running like new since they fixed it! So happy with my experience! I will be coming back here for all of my car issues in the future!

I'm so glad I found this shop through Yelp. Auto House West took the time to clearly explain what's…read moregoing on with my Jeep and the corrosion issue, which I know can be a costly repair. I really appreciate how they walked me through the details, stressed the importance of fixing it correctly, and even helped me with the cost. Because of this experience and the estimate I received, I plan to return. I'll definitely be recommending this location!

Fixed my initial problem after the paint cracked on their 1st attempt, but then had a bunch of…read morescratches from buffing machine and shop denied to fix their added damages. Didn't fix the bumper and just neglected doing an A1 job. Lots of reclaim from the wax residue left in the car lines. Very disappointing... You guys did not want to repaint due to the labor that would be necessary to correct all the deep scratches. I have proof of verbal communication that this was from careless customer service. Never using their service again. Definitely going elsewhere. Don't believe Santos, they cut corners and hide more damages caused by them. Edit review I definitely had work done there because you even apologize to me about the problem ( damage) the worker did, and you didn't offered to reimburse me only to have the same worker do the job over. I walked out because I thought you was a highly recommended shop and went elsewhere that did a way better job. Nexttier Collision on division st in chicago, they do the best quality work and stand behind their craftsmanship

Customer service was exceptional and their quality of workmanship was perfect. 100% recommend to…read moreanyone needing collision and auto body repair services.

I just got my car back, and they exceeded all my expectations. My Audi is a shade of green and the…read morepaint and repairs look like they are brand new. There was a slight issue, and they jumped all over it and made sure we were 100% happy without arguing or anything. They did excellent work. Their initial estimate was a lot higher than my insurance company, and even though they weren't my insurance companies "preferred" supplier they worked with my adjuster without me getting involved. They went back and forth a few times, and the entire bill was covered without anymore out of pocket from me besides the deductible. Their communication is also top notch from the initial estimate to status updates on the car. I never felt like I didn't know what was going on. When they gave me a date on when they would follow up again they hit that, and they completed the car ahead of schedule. I wouldn't hesitate to use them again or recommend them to everyone I know.

Gold Coast Auto Body was the only thing that didn't suck about getting rear ended. Mitch at Gold…read moreCoast was very helpful in navigating my situation and options; he was honest, direct & compassionate. 100% Chicago in the best way. These guys are pros and if I am unlucky enough to need auto body work again this is where I'm going. It's also directly next door to Enterprise Rental which is helpful, and it's a reasonable walk to the Red Line

Carrectly Auto Care provided an excellent experience from start to finish. The team was…read moreprofessional, responsive, and easy to communicate with throughout the entire process. They were very transparent with pricing, delivered exactly as promised, and paid great attention to detail. The quality of service truly stands out, and it's clear they care about customer satisfaction. If you're looking for a reliable and trustworthy auto care provider, Carrectly Auto Care is definitely a great choice.

Carrectly Auto Care provided a smooth and professional service experience. The staff explained the…read morework clearly and kept me updated during the process. The repair was completed on time and the car was returned in good condition