Came for an oil change and inspection they got me in and out less than 30 minutes I couldn't even…read morefinish the free coffee they have quick oil change and quicker inspection and good prices too

I needed brake service for my truck. They quickly took care of it at a reasonable price. Great…read moreservice and quality work.

I wanted to give a great review and thank you to Sam's Auto for repairing my truck. I was having…read moreproblems with my truck and I explained to Earnest what was going on and he listened and looked at my truck and told me what he thought was wrong. I let him repair my vehicle and he fixed the problem and now my truck performs so much better. Earnest is friendly and very knowledgeable about vehicles. He will now become my auto specialist. Also, customer service interaction were very friendly and professional. I definitely recommend Sam's Auto for your vehicle's repairs. Thanks again, Gail B.

amazing service they know how comunicate perfect always aware whats wrong with the carread more

If you look on Google, this place is highly rated. It definitely deserves it's high rating. I took…read moremy wife's Camry to two different places to fix a rattle in the front left, and they both made unnecessary repairs. As soon as I took it to RMI, he told us with confidence exactly what the problem was and how much it would cost to fix it. He did the work in just a couple of hours, and it is fixed 100%!!! Knowledgeable, honest, and friendly! Trust that you're in good hands here.

From the owner: RMI is here to serve the Greater NW Harris county area. As your Auto Repair facility we provide…read moreservices from but not limited to general maintenance, engine and transmission replacement and so much more. We operate at the highest level of integrity and experience that is back up with 20 years in the business. RMI is "Your One stop shop"

Had to replace RAV4 tail light. Fantastic service and best pricing. Done quickly while waiting…read more Very responsive, polite and easy to to work with.

Wrote a review on google 6 months ago, it mysteriously disappeared.. before that noticed another…read morecommenter write a negative review, theirs also "disappeared". Which makes me think this establishment can manipulate metrics to only show the positive reviews which is unscrupulous. Honestly, am amazed at all of their glowing reviews which places me as the exception.. Pls see pics of their work & zoom in. Back in 11/2024 my vehicle was parked in the parking lot by valet to which the very same valet driver while moving another customer's vehicle, hit mine in the process.. Due to the "raving reviews" I opted to take my vehicle here for body work.. Big mistake. Can't discredit their courtesy at first glance nor their congeniality.. However, when it came to picking up my vehicle & scanning it thoroughly this is where I uncovered deceit. First off, was never provided any updates or feedback leading up to me picking up my vehicle. Radio silence. I was the one reaching out inquiring about the status. If you as the reps of this establishment respond back to my post & lie & say you kept me posted throughout the duration, that's a lie. I had to establish the contact. Upon picking up my vehicle in 1/2025, forgot the guy's name, however he's the older gentlemen, he informed me my vehicle is outside & hands me over my keys. Thought that was mad odd so I said "hey, can you come out with me so we can view the work repaired together". He obliged. Note, weather was dreary & wet the day of pick up. As I'm looking around to observe if there are any discrepancies, saw them & pointed them out to the gentleman. One of which was a black scrape mark embedded in the bumper area. So, I asked if this is a "new" bumper why is there a noticeable mark? He gave me a lame response, "well , it must of got there when the tech was placing the bumper on, he may have scratched it" ok, fine.. As a result, he did return my vehicle back to the tech to "touch up" that blemish. After the touch up, it was still noticeable plus a part of the bumper was not completely pushed in so they tried to manage but failed to push it in completely. Once I arrived home, the sun was now beaming to which allowed me to perform another scan of my vehicle. It was there I discovered other issues. In their defense, they did since I was under warranty , attempted to warranty their work by remediating the flaws including me pointing out glued up sides in the crevices of the bumper. To which Azim said, "oh, that's just paint that bled over" . Any who, my vehicle was kept with them for another 2 weeks I believe. During that time, they did provide a loaner. When I picked up my vehicle, noticed papers where I store in the sun visor, rummaged through & placed on the passenger seat. The back seat area (I have leather seats) looked as if it was walked on as I saw muddy foot prints. Rude! Their aesthetic is grimy & unprofessional. Gaps still in the crevices of the bumper & fender plus the gaps between the bumper & headlight & hood, all optics. Fast forward to Feb 2025, I emailed them to showcase an image I took displaying ripples in the paint foundation. They ignored me so I sent a follow up email in March 2025 (still was ignored) informing them of that rippled paint issue as well as a bumper that is not pushed in & keeps sticking out! I contacted the 3rd party insurance that paid for the repair & that's when this establishment tried to contact me. At that point, I ignored them since I did not trust them to fix their mistakes. I instead, went to another body shop the 3rd party insurance approved. I was furious! Couldn't believe this happened to me especially since they've worked on luxury vehicles & had great results. The body shop that performed my post repairs, relayed when you lift the hood up, screws were missing, there was a huge gap between the hood & bumper. After removing the bumper, they stated the bumper was all glued up! Said , it looked like it was glued together to the Azim person & he dismissed my remarks. The hood needs a paint correction as my vehicle is not the same. I am fortunate, during my post repairs from another body shop, there are no longer gaps & glued up parts. Forgot to add, one of their employees stole my spray air freshener..

Walked in. Front desk service was fairly quick with responding and helping me out…read more The work quality was ok and the staff in the bays really do a good job of helping you out. They cost is not worth it. After comparing the prices, I could've saved $570 dollars doing a 1hr job myself.

Had tires replaced with sensors and paid close to $2,000 for everything included with tire change…read more One of the wheel sensors began to go off and we have taken the vehicle back 3 times and every time the sensor will come back. We finally took it to another shop that told us it was never changed. This place is not worthy of going to any repair.

From the owner: Nos especializamos en motores y transmisiones. Le podemos ayudar en cualquier problema mecánico de…read moresu vehículo, el mejor precio y en el mejor tiempo tenemos su vehículo listo. La mejor atención al cliente

J&J are absolutely GREAT! 10/10!…read more The reason to choose them above all others: 1. They work on Infiniti's! (A lot of places don't or they will say they can but can't... J&J FIX INFINITIs! Don't waste your money on diagnosis fees when a lot of places don't know! Trust me I know I did my research around Houston, at several shops... J&J is it!) 2. They give dealership quality work without the expensive prices! (I am grateful for all of their hardworking. I am accountant so costs are very important to me.) 3. Customer Service is unmatched! (They worked with me when it came to getting my car worked on while I was at work. Working with my schedule was so helpful so I wouldn't be car-less!) 4. Customer Service AGAIN! Communication is greatttt! Very responsive, they worked with me with financial accommodations and they vacuumed my Infiniti (complimentary)! Thank y'all J&J for fixing the complicated issue with my Infiniti and getting my check engine light off! Y'all are great! Whenever I need something, I will be back! Thanks again!

They guys at J&J Elite are awesome! I hit a hugeeeee pothole in Colorado and my steering wheel was…read moreoff centered a little bit and I got an alignment here and it corrected that problem. Great service with affordable prices. A++++