Microcenter is the Home Depot for IT, digital video, and more. They are also great at repairs.read more

WORST EXPERIENCE EVER -- I WOULD NOT RECOMMEND THIS PLACE!…read more I brought my laptop to Micro Center because one hinge had come loose from the back cover, but when I dropped it off, the laptop was still together and the screen was working perfectly. I was told they needed to take it apart a little to determine how it could be repaired. When I went back to pick it up, I was shocked to see that both hinges had been removed and the LCD was literally hanging from a wire. This is NOT the way I brought my laptop in. Then I was told that the only way they could fix it was to replace the entire LCD assembly, which would cost $395 PLUS tax, on top of the $50 diagnostic fee. That would have been a very expensive repair for what I originally brought the laptop in for. I was also extremely disappointed with the customer service. I felt like I wasn't given a clear explanation as to why both hinges had to be removed or why replacing the entire LCD assembly was supposedly the only solution. The staff was not friendly or helpful, and I left feeling extremely frustrated. I decided to take my laptop to a local laptop repair shop for a second opinion. They looked at it and told me that I did NOT need to replace the entire LCD assembly. They said they could replace just the cover and repair it for $190. I'm very glad I didn't agree to Micro Center's repair. I strongly recommend getting a second opinion before spending hundreds of dollars here. I dropped off my laptop with it still assembled, and I got it back with both hinges removed and the screen hanging by a wire. Extremely disappointed with how my laptop was handled and with the customer service I received. I would not recommend this place.

This place is a scam .I used to do business here when they had a technician on site.i went there…read morenot to long ago .to get a laptop fix .they told me to leave the laptop and the technician would be in in about 20 minutes. Come back he will be here I came back a hour later no technician was there .so they said give him about a couple of hours. Each time I came back there.there was no technician to fix the laptop on site .years ago they did have some one there .but dont waste your time going there.there also is no return policy. Buy at your own risk .even if you have a receipt they wont take it back. I had purchased a cheap tablet there brought it back because it didn't work . They said you could trade it for some thing that equals the price of the cheap tablet. What kind of sh.#t is that. It is not worth it I would definitely never go back to this place again

Manny was a good guy to do business with . Fast understanding and kind best person everread more

Great service at very good price. Owner is very knowledable, experienced, sincere & honest. Service…read moreturnaround time is great too. Highly recommend this place.

Please whatever you do do not bring your computer to this store. The owner comes off very friendly…read moreand makes you feel comfortable but that's his scheme to trick you into believing he knows what he's doing. I brought my computer in to fix a shut down problem and he kept it for 5 days. I had to call him and ask him what was going on. He told me that he had my computer on for 5 days running and it did not shut off once. I picked it up paid close to $300. and brought it home. The computer shut down in 2 hours. I called him back and he told me to bring it back. I decided not to bring it back in fear that he would tell me something else was wrong and hit me with another charge. I decided to go to Geek Squad at Best Buy. Geek Squad informed me right away that it was a hardware problem and that it would shut down because it was overheating, so it shut down to protect the computer. This guy in my opinion is a thief and is looking for a quick payday. It's sad that this day and age you try to support your small neighborhood shops to keep them in business and they take advantage of you. What ever happened to honest working people that took pride in there work.

They have all the Apple Products ear phones Computers etc... The Service here is great... Come to…read morethe airport to meet a friend here

The Best to go to store for accessories, Best customer service I ever had by Pam, plus she's cute.read more

service wasn't up to par for the price paid.read more

I've done business with many times dating back to September of 2009 and have nothing but great…read morethings to say about them. The dedication they show to solid business ethics and making sure their business relationships are solid and feel appreciated are above and beyond. Heck, I've learned a few things on how to engage with clients from them. Not sure what Kylie's experiences were or if the single review and no history or picture is more indicative of a competitor than a real person but I can say that her experience in no way reflects mine.

I ordered a product from Gemini Computers and paid through paypal. They stated they had it in…read morestock. I never received my item, it's been over a month and had to dispute the transaction with paypal since they wouldn't issue a refund immediately. They suggested I wait another month and then they would ship a replacement out. They must be out of there mind. I had to wait a month to realized I'm not going to receive my order then they want me to wait another month for them to ship out a replacement? There customer service and business ethics is just horrible. Please save your time and money and never do business with this company.

We got there and it was pretty empty except for the back of the store I guess that's where everyone…read morewanted to purchase stuff from. We happened to need to go back there for what we wanted. I got some girls attention that wasn't really paying attention but she was so focused she was trying to ignore me. Anyway, I got her attention to call someone to where I was at. She radios someone & no one comes. We had to go looking for someone & that person was really nice & knowledgeable very helpful. We later found out he was the supervisor I believe his name was Julio (if it's not I'm sorry I'm bad with names). Anyway, while he was helping us he was also scanning the store & telling his employees to walk around to make sure everyone was cared for. I appreciated that because this was the second time in a month that I came here & the customer service was lacking. Anyway, he helped us out & we saw something else that caught our eyes. The Hisense rep was the only person out of all the employees that were congregated that asked us if we needed help. He helped us and he was also nice, he tried to sell us a Hisense however, we wanted a Samsung. He says let me get the Samsung rep & he'll be able to answer some more questions. He goes to the Samsung rep and apparent he couldn't care less. He goes to his phone shows the Hisense rep the picture of the item we were looking for and expected the Hisense rep to help. Samsung rep didn't even look our way didn't say hi didn't say anything. He expected the Hisense rep to sell the product he was there to sell cuz he was too worried about the conversation that he was having with the other employees that were doing nothing. This happened Saturday & I totally forgot the Hisense reps name but he was so nice. I said to him wow as a Hisense rep you helping me with a Samsung product he says that's fine I'm here to help in any way. For this reason I gave it a 3 those 2 people deserve 5 stars but the store not so much.

I am congratulating Ms. Shannon for converting a half star review into a five star review. It's…read moreamazing how one employee can change an entire experience! DECEPTION* I walked into Best Buy and noticed something different. A security guard grew me and asked how he might help me, I told him I was looking for a console game controller. He told me to go to the Television section. I'm thinking weird and odd. I specified again what I was looking for. He said I know, with full confidence and concluded with, they will coordinate with the gaming section and get you what you need. That quiet hesitation and umm told me he was blowing smoke. I can elaborate more on that but I'll curtail the details to advance to the next stage of this visit. TELEVISION SECTION* I am asking the same question about a controller. He says that's in gaming, I don't know why they would send you here. He pointed to the gaming section. I guess that coordination of the two sections is not going to happen. I told him that the security guard sent me here. The associate said, he's a new employee. I am tickled at this point. THE RIGHT SECTION* I am now looking at some controllers and headphones. Several employees walked by. No salutations or assistance offered. I was there for about 10 to 15 minutes. Something spectacular had just occured, a star employee came out of nowhere and ask if I needed assistance. It's amazing how other employees walked away from work, while at work, but Ms. Shannon stepped to the plate and strategicly converted this 1 star review into a 5 star review. Ms. SHANNON IS AMAZING. She help me pick out what I needed escorted me to the cash register, gave me her pitch on everything pertaining to warranties, membership, returns, credit cards, and more. Ms. SHANNON deserve recognition from the highest level. She did not avoid work, she faced the call of duty from beginning to the end of our interaction. I received a great value at a reasonable price and Ms. Shannon made me a happy customer and Ms. Shannon does possess the skills needed to retain customers. If it wasn't for Ms. Shannon, I would have walked out and went to game stop! Inspire more, Yelp more!

Moon went ABOVE AND BEYOND on my computer, which was messed up for weeks and he spent weeks working…read moreon it on and off in between my crazy work schedule getting in his way. He was also incredibly honorable and didn't charge me anything beyond what he quoted me for what seemed to be at the time a simple fix. Highly highly recommend for any of your computer needs

My family has worked with Moon for over 15 years now, when his store was in Cobble Hill and now…read morewith his mobile pick up and drop off it is easy to be in touch with him in Park Slope. Moon has saved many laptops at amazing prices, he upkeeps all our equipment very year with a vacumming of the insides, battery check etc which saves us money. He fixed many of our iphones when he was still doing phones. My best recommended local buinesses in all times truly. Moon is very kind, affordable, fair, funny and super knowledgeable. Very humble and modest. Swift and fair.