After a week of back and forth with my doctor's office and repeated phone calls, the attitude from…read morestaff answering the phone made it clear this isn't the place to help with PT. "If you want to take your doctors office's word over ours" was the response when I explained my doctor had sent the referral over on more than one occasion. It was clear there was zero follow up or any skill set with customer service. Will not patronize a business that doesn't have any empathy from the receptionist down.

Khristian is amazing! The team is very helpful and kind. Not only am I working my muscles and…read moremaking progress in physical therapy, but I'm also learning a lot about how my body works and why my muscles are acting the way they do. The team makes sure exercises are productive and tell you exactly what they do for your muscles so you don't feel like you're doing the stretches for no reason. I'm already on the path to getting better :)

I just had my knee replaced (February 15, 2023) by a qualified orthopedic surgeon after Dr…read more Weinstein completely ruined it leaving me in a ton of pain in September 2020. Is there is more money in attempted repair than the TKR I had originally requested? I now wonder. Regardless, it has been just over a week; I am off pain killers and moving around with only a cane. I can even walk a little on even ground unassisted. With Weinstein and I couldn't walk properly for months. So after four months I went went back and complained to his face... which was a complete waste of time. My advice (and I did it this time) get multiple opinions, recommendations and do not let your self get sweet talked. Also pick a surgeon that specializes in the particular joint you are replacing or at least that are of the body, not one that can, or does, replace all sorts of other body parts.

I could not have asked for a better experience here. I recommend this place 100% for any orthopedic…read moresurgery. I am a competitive powerlifter and I tore my vastus lateralis muscle (one of the quad muscles) attempting to squat 650lbs in a competition. It was nearly a full rupture of the quad muscle and my 28 inch thigh swelled up to well above 30 inches in circumference. Due to the nature of the injury it was imperative to get it looked at and operated on quickly. The staff at SOS got me in and out faster than I would have anywhere else. I got an MRI scheduled the same day as my initial appointment, and a surgery within ~2 weeks, even around the Thanksgiving holiday. Marissa at the front desk is always happy to help and made scheduling and payments a breeze. The X-ray technicians are friendly and accommodating especially when I could hardly move my leg. The PAs and doctors are great and were very mindful when removing stitches. Dr. Weinstein is everything I wanted in my surgeon. He is very knowledgeable and to the point. He won't lie to you or beat around the bush. He gave me the pros and cons of surgery and the possible outcomes with the various choices I had. The surgery itself was very successful and I am nearly back to where I was. He has taken the extra steps to make sure I get back to my goals of squatting heavy again and not stopping at "it's good enough". He treated me like a powerlifter and never once suggested that I should give up on squatting, which was incredibly helpful mentally, especially right after the injury.

In 2009 I developed frozen shoulder in my left shoulder. The capable staff at Spooner cured me. So,…read morein 2025 when my right shoulder froze, I immediately returned to Spooner. The skill and kindness of Alina and Zach has been a blessing. They were gentle and I never felt any pain. Next week I will likely "ring the bell" signifying my return to health. My profound and deep thanks to Zach and Alina.

Everyone at Spooner is amazing. From the therapists, to the technicians, and the front desk truly…read morecare about you and making sure you leave the healthiest versions of yourself. I have been a loyal Spooner patient for years and they always get me to feeling better. The care is exceptional!

After multiple MVAs, broken bones, surgeries, & multiple comas. I have spent MUCH TIME in PT &…read moreOT!!! My most major incident on my motorcycle, consisted of somewhere near $700K in paperwork the FIRST DAY! I have been to multiple, outpatient, & unfortunately sixteen weeks inpatient. Consisting of, the physical & occupational aspects of recovery. But also, acute neuropathy, & a bunch stuff I really don't remember. My only memories are with how much care & heartfelt the staff were, with my fried, post dead coma; brain while I was inpatient recovery. After spending so long in MULTIPLE places to resolve issues. I was elated when I learned that Spooner's hearts are just as large!!! Most all other places are a joke!

I'm t wasn't my therapy that was bad: it was the staff. There was a group of them that were talking…read moreabout some of the other staff. It felt like Jr. High.

Highly recommend this location for physical therapy, from the very beginning on my first…read moreappointment I was treated with care. The ATI team is lucky to have Melissa, Larry, and Zack as part of their team! Thank you for all your hard work, and helping me recover!

This has to be the worst Ati physical therapy office I have ever encountered . I had a standing…read moreappointment, took off work , showed up ON TIME to have the doctor say he can't see me because he had other stuff to do. Only the bottom of the barrel doctors work here . admin Staff is the only good thing about this office . please try another location . I only put one star because I had to .

This review is for Dr Mark Allen; Charlotte Petin PA-C; and medical assistant Ashland…read more I've been a patient at the Core institute for a few years. I've had 4 surgeries with this group. I've had different surgeons due to different problems. My latest surgeon is Dr. Mark Allen. He does hips and knees. He has a very good "bedside" manner and listens and explains everything. My surgery isn't for another week . I was in to for my pre op evaluation. Dr Allen's MA is a breath of fresh air. Her name is Ashland. She was very though and also made me laugh the whole time. A Very pleasant girl. Then I met Charlotte Petin, Dr Allen's PA-C, She was also great! Answered all my questions, spent time talking with me and gave me info and what to expect on the day of surgery . They have a great team. I feel confident going into my procedure next week. I would not hesitate to recommend them to my friends or/and family. Keep it up!!!!

This review is for the physical therapy department of The Core…read more The physical therapy wing is on the 2nd floor of the Banner medical center building. There is a ton of parking and finding your way around is very easy and straightforward. I came here a few days a week for about 6 weeks and have had a really great experience. The people working here are very friendly and do a good job of finding exercises to target problem areas. They also have an app that can be used to do your exercises at home. The waiting area is small, but there usually isn't much of a wait. Mollie and Zack are awesome! I can't recommend this place enough.

I was referred to Dr. Jennifer Leach, at Corner Stone Wellness Center, by one of my friends as I…read morewas looking for a new physical therapist. I was extremely impressed on my first visit because Dr. Leach, askEd me a series of questions and then she proceeded to give me individual, one on one treatment for an hour. She did not see any other patients while she was seeing me which was a nice change from my former physical therapist who had several clients at the same time. I have been going to Dr. Leach, for almost a year and the pain that I have in my lower back and knees is almost gone. Between her hands on approach, and exercises that I do, and this wonderful pain ointment that I take as needed, it's the best treatment I've ever received. I highly recommend visiting Dr. Leach, as you won't be disappointed!

Extremely disappointed with ATI Physical Therapy and their billing practices…read more Before I even scheduled my first appointment, I specifically asked them to verify my insurance and tell me exactly what my cost would be per visit. I was told it would be approximately $60. I intentionally waited several days for them to verify my insurance information before moving forward because I wanted to know the cost upfront. At my first visit, I was charged $65. It was $5 more than quoted, but I didn't make an issue of it. Now, approximately 25 days later, ATI is trying to charge me an ADDITIONAL $95 for that same visit. That brings the total cost of ONE physical therapy visit to $160. When I called customer service, I was told the original $65 was supposedly only a "deposit." That was NEVER explained to me. Had I been told that $65 was simply a deposit and that I could later be billed another $95, I would have never agreed to the appointment. What makes this especially frustrating is that I specifically asked for the cost BEFORE scheduling and gave them time to verify everything with my insurance. Their customer service experience only made the situation worse. Patients deserve transparency about what they are agreeing to pay. Quoting someone around $60, collecting $65 at the appointment, and then nearly a month later billing another $95 is completely unacceptable to me. I would absolutely NOT recommend ATI Physical Therapy based on my experience. If you decide to use them, I strongly recommend getting your expected TOTAL cost in writing before receiving any services.

Needed PT with my sciatica I was finding it difficult to walk, Stand and was in constant pain But,…read moremain issue I was stooping!!!! Employees are very knowledgeable on every piece of equipment. Every piece of tool in there they are quick to educate you on why you're doing something what are you doing?hands-on 100% knowledgeable 100% education 100% if you don't go to ATI you failed your body.