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    Eric’s Muffler & Auto Service

    5.0 (1 review)
    Closed Closed
    Updated 1 month ago

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    Response time

    3 days

    Response rate

    100%

    Services - Eric’s Muffler & Auto Service

    Auto customization

    Check engine light

    Engine oil light diagnosis

    17 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Engine customization

    Auto exhaust customization

    Auto exterior customization

    Auto maintenance

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Suspension work

    Transmission leak inspection

    Eric’s Muffler & Auto Service Photos

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    Recommended Reviews - Eric’s Muffler & Auto Service

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    1 month ago

    Honest prices and high quality work! Eric was very attentive. Would 100% recommend this shop!

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    Ask the Community - Eric’s Muffler & Auto Service

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    M Work Auto Body Kenny Rd

    M Work Auto Body Kenny Rd

    1.7
    (15 reviews)

    I would strongly advise anyone to be extremely cautious before using this repair shop. Based on my…read moreexperience, the way my situation was handled raises serious concerns. I brought my business vehicle to this shop in December 2025 after my insurance company had already issued payment for the repairs. I expected the work to begin shortly after, but that never happened. My vehicle remained at the shop for over 4 months, and during that entire time, no repairs were completed. Instead, there were repeated delays and ongoing issues with communication. I followed up many times--both in person and through phone, text, and email--and was repeatedly told that updates would be provided or that progress would be made soon, but that did not happen. During this time, the shop also requested additional repair payments from my insurance company multiple times. However, when the insurance company tried to contact them to review those requests or obtain supporting documentation, they were unable to get clear responses or proper follow-up. This prevented the claim from moving forward. The insurance company had already issued approximately $4,500 for repairs, yet no work was done on the vehicle. After waiting several months with no progress, I was eventually asked to pick up my vehicle in the same condition I originally dropped it off. The lack of communication, repeated payment requests, and no completed repairs made this a very concerning experience. It was extremely difficult to get clear answers or understand what was actually being done. In addition, it was very difficult to reach management. Calls were often not returned, and the manager was frequently unavailable when I visited. I went to the shop many times in person and became familiar with the staff due to the repeated follow-ups. On some occasions, I was told someone was not available even when it appeared they were on-site. The documentation provided by the shop was also unclear, often written in codes and numbers without proper explanation, which made it difficult to understand the repair details. This created additional confusion during the insurance process. Since this is a business vehicle, being without it for over 4 months caused serious disruption and financial impact. Overall, this was a very disappointing experience. I highly recommend that anyone considering this shop proceed carefully, ask detailed questions upfront, and make sure all timelines, communication expectations, and repair processes are clearly documented before leaving their vehicle.

    Stay away. I don't recommend anyone waste their time. Very unprofessional. Terrible overall. Still…read moretrying to get my vehicle out of their shop

    Drive Street Collision & Paint

    Drive Street Collision & Paint

    5.0
    (20 reviews)

    I've now had the pleasure having 3 different service experiences at Drive Street with Gene and I've…read morebeen floored by the amazing commitment to customer service, satisfaction, and dedication that Gene and his crew put into their work. Gene restored the front end of my 2016 Ford Fusion Hybrid when I'd bought it from a dealer and it had an undisclosed accident. He worked with me to stay within my budget and communicated every step of the way. When I was ready to have more work to restore it a year later, he didn't hesitate, staying in my budget. When the car had mechanical issues that were outside his scope? He referred me to his dad's garage up the way who treated me just as kindly and helpfully. This year I brought him my moms old Suzuki after she got in a fender bender. He searched high and low for comparable parts (they weren't made anymore) and did a fantastic job and kept things in budget. Can not recommend Gene and his crew highly enough. Will always refer, and will always be a loyal customer now.

    Amazing customer service and even quicker response time. My trunk latch broke at midnight in full…read morepanic I did a quote through yelp. They were the first and only to respond top of the morning. Brought it by and quickly made the repairs. I was so scared of an expensive replacement, some body shops I called said they would probably have to replace the whole thing. They seem very trusting and said they have a mechanic shop as well. Will be looking into their other maintenance services. Location is a big plus too!

    Streamline Auto

    Streamline Auto

    5.0
    (16 reviews)

    I cannot say enough good things about Streamline Auto. Rob and Kathy went above and beyond for me…read morein a way that is incredibly rare to find these days. I originally came in just to get my AC fixed before a long drive while moving back to Illinois. From the start, Rob was extremely upfront and honest about what the potential costs could be depending on what they found, including possible additional repairs if other issues showed up. I appreciated the transparency immediately. What truly impressed me was what happened next. After pulling my car into the bay, Rob noticed a couple noises and offered to check them out at no extra charge. That extra attention uncovered several issues I never would have known to ask about. Since he knew I was preparing for a long road trip, he took the time to clearly explain what actually needed immediate attention for safety and what could realistically wait until I got home and have my brother, who is a mechanic, take a look. At no point did I feel pressured, upsold, or scared into unnecessary repairs. In fact, their honesty literally saved me over $1,000 in repairs I could safely wait on instead of feeling pressured to do everything immediately. And somehow they still went even further. They topped off my windshield washer fluid, helped fix my car radio by tracking down the security code through Honda, and took care of so many little details that most shops would never bother with. The entire experience felt honest, kind, thorough, and genuinely human. You can tell they truly care about people, not just cars. I will absolutely recommend Streamline Auto to everyone I know in Columbus. Honestly, if I ever need major work done that my brother can't handle, I would seriously consider driving back from Illinois just to have them work on my car again. Thank you again, Rob and Kathy. You made an incredibly stressful moving week so much easier, and I'm genuinely grateful for everything you did. If I could give 10 stars instead of 5, I would.

    Great Place to deal with. Rob explained the repairs and shared his knowledge of other things that…read moreneeded attention on my older Chevy Trailblazer. My vehicle was high mileage and needed a lot of new parts that included ball joints, struts and control arms. After the shop completed the work and alignment, my truck feels and drives like new. I will be back and recommend this shop to anyone.

    Eric’s Muffler & Auto Service - autorepair - Updated June 2026

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